Have been a service customer for several years, decided
to purchase a new car from your dealership. Transaction went smoothly and Mathias was good to work with. Will recommend to anyone.
to purchase a new car from your dealership. Transaction went smoothly and Mathias was good to work with. Will recommend to anyone.
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by JRJSMEEKS
Verified Customer
Verified Customer
Jan 02, 2024 -
Braman Honda of Palm Beach responded
Thank you so much for your kind words for Mathias, and for taking the time to leave us this wonderful feedback!
Tariq Siddiqui
General Manager
561.473.5006
tariqs@bramanhondapb.com
I really really had a bad experience every time I go to
this dealer. Staffing is Not helpful. Plus, it seems like they do not know what they’re doing. I had a tinted window appointment on Dec. 29th, 2023.
this dealer. Staffing is Not helpful. Plus, it seems like they do not know what they’re doing. I had a tinted window appointment on Dec. 29th, 2023. They did not know they had a tinted person on duty and they were sending me away. After being at the dealer for 1 hour they asked me to reschedule this appointment, but before I left, I asked to please, at least, get me a car wash since I was coming from Miami and I had already lost my day of work. It was trying to get me a car wash when they found out they did have a tinted person! Even more, they were only able to do the back windshield after I got there at 11:17 and out at 16:44. I really feel bad for Mr. Buzz Braman, writing this matter, because he was the only reason I bought my vehicle there and he was very kind in asking to go there and will give me the best deal; for which he Did! But I won’t buy any other vehicle there again after this bad, if not terrible, experiences I have had. I hope someone forward this article or let him know what’s going on here at the dealer.
Greetings and gratitude to Mr. Buzz B.
And a Happy New Year to every one!!
V/R,
Nurse
M.G
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by ANGELCUTIE2009
Verified Customer
Verified Customer
Service Price Transparency
Jan 05, 2024 -
Braman Honda of Palm Beach responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Jan 05, 2024 -
ANGELCUTIE2009 responded
Good morning Mr. Salvatierra,
I will be more than happy to provide you with more information and if you are unable to obtain my contact information from the date and time of my appointment, please let me know, because I believe that if I send you my contact information through this channel you will not be the only one that will receive it. My appointment date was, as I mentioned before, December 29th, 2023 at 11:00 for the Service Department and was to have my tinted windows replaced due to damage over the years since they were installed when I purchased my vehicle there, at the WPB Dealer.
V/R,
Nurse
M.G.
Jan 05, 2024 -
Braman Honda of Palm Beach responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Jan 05, 2024 -
ANGELCUTIE2009 responded
Good morning Mr. Salvatierra,
I will be more than happy to provide you with more information and if you are unable to obtain my contact information from the date and time of my appointment, please let me know, because I believe that if I send you my contact information through this channel you will not be the only one that will receive it. My appointment date was, as I mentioned before, December 29th, 2023 at 11:00 for the Service Department and was to have my tinted windows replaced due to damage over the years since they were installed when I purchased my vehicle there, at the WPB Dealer.
V/R,
Nurse
M.G.
Excellent customer service!
I was helped upon arrival and was walked through the whole process.
I was helped upon arrival and was walked through the whole process.
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by christina_sanchez27
Verified Customer
Verified Customer
Service Price Transparency
Dec 28, 2023 -
Braman Honda of Palm Beach responded
Thanks, Christina, for sharing your thoughts about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Went I for an oil change and end getting at lot more work
done on the car. Overall, good customer experience.
done on the car. Overall, good customer experience.
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by brown_damion
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2023 -
Braman Honda of Palm Beach responded
Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Lesly was very professional.
He ensured all of my concerns were addressed. First time having him as an advisor and he was AMAZING! Also, I had the pleasure of speaking with Henr
He ensured all of my concerns were addressed. First time having him as an advisor and he was AMAZING! Also, I had the pleasure of speaking with Henriques. He is definitely an asset to the dealership. Simply WONDERFUL young man!!
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by Marsha
Verified Customer
Verified Customer
Other Employees Tagged:
Henriques
Dec 27, 2023 -
Braman Honda of Palm Beach responded
Thank you, Marsha. We are very happy to hear that Lesly provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Lesly provided exceptional customer service.
He was extremely helpful and very professional. My advisor was on vacation and needed to service my car due to an extended warranty issue. Lesly stay
He was extremely helpful and very professional. My advisor was on vacation and needed to service my car due to an extended warranty issue. Lesly stayed in touch with me through the whole process. I am extremely grateful for all of his help.
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by christina_sanchez27
Verified Customer
Verified Customer
Service Price Transparency
Dec 22, 2023 -
Braman Honda of Palm Beach responded
It's great to hear that Lesly was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda of Palm Beach, Christina. We truly appreciate your business.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Great service, everything was explained wonderfully and
no extra charges! Great experience overall. Will come back!
no extra charges! Great experience overall. Will come back!
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by Cmm1690
Verified Customer
Verified Customer
Service Price Transparency
Dec 21, 2023 -
Braman Honda of Palm Beach responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
I received satisfactory service for my vehicles
maintenance . I would bring my vehicle back to the dealership for upcoming maintenance.
maintenance . I would bring my vehicle back to the dealership for upcoming maintenance.
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by alanaburgos
Verified Customer
Verified Customer
Service Price Transparency
Dec 21, 2023 -
Braman Honda of Palm Beach responded
Thank you for taking the time to share your thoughts on working with our team, Alana. We're glad to hear we delivered such a great experience!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Professional and friendly
Caring
Effective and
knowledgeable
I would want to use him again I’m the future!
knowledgeable
I would want to use him again I’m the future!
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by TESSIEMCCLUNG
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2023 -
Braman Honda of Palm Beach responded
Thank you for the kind words! We look forward to sharing your compliments with our team, Tessie, and don't hesitate to let us know if we can be of further assistance.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Liked the service work And the service advisor
professionalism. The coffee is good especially first thing in the morning.
professionalism. The coffee is good especially first thing in the morning.
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by LEON_ORLOWSKY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
The 2 ladies that took care of my invoice payment. Sorry I do not know their names.
Dec 08, 2023 -
Braman Honda of Palm Beach responded
Thank you for taking the time to share your thoughts on working with our team, Leon. We're glad to hear we delivered such a great experience!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com