Lester Cochran
Lester Cochran at Autonation Subaru Carlsbad

Lester Cochran | Page 8

Service Advisor

Autonation Subaru Carlsbad

5500 Paseo Del Norte
Carlsbad, CA 92008

Contact Me
not yet
rated
109 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

25 yrs, 6 mos

not yet
rated

109 Reviews

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109 Reviews of Lester Cochran

July 28, 2022

Dealership Rating
Employee Rating

Excellent customer service and accommodations. Great communication from service advisor and updates through texts and in person. More

by SOUTHERNCROSSAUSSIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Autonation Subaru Carlsbad responded

Thank you for the excellent feedback! We appreciate you trusting Bob Baker Subaru with your business and hope to see you again next time!

July 28, 2022

Dealership Rating
Employee Rating

Poor installation, now we have to come back to have it fixed. The writer was not friendly and wanted me to sign prior to seeing the vehicle. Norm, the Porter was very kind and agreed to make the correct More

by LINCOLNSAMMONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Norman Amabile

Jul 29, 2022

Autonation Subaru Carlsbad responded

Thank you for reaching out. We apologize for any frustration or inconvenience caused by this experience and would like the opportunity to discuss the situation with you in greater detail. If you have a moment, would you please contact me directly? Thanks again, Norman Amabile - Service Manager - (760) 804-5037

July 24, 2022

Dealership Rating
Employee Rating

Great experience every time I go there for all my Suburu needs. Very friendly, fair prices and good service. Lester and the supporting staff were awesome. More

by terrific2day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2022

Autonation Subaru Carlsbad responded

Thank you for your continued support of the Bob Baker Subaru team! We appreciate your business and look forward to your next visit!

July 15, 2022

Dealership Rating
Employee Rating

I came to Bob Baker Subaru when my check tire light came on! I was very quickly helped replace the tire and I got my oil changed! I was very pleased. More

by ANDREWSPECHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez

Jul 18, 2022

Autonation Subaru Carlsbad responded

Hi Andrew, thank you for taking the time to share your review! We're so happy that our technicians provided you with an excellent service visit!

July 15, 2022

Dealership Rating
Employee Rating

Lester did a great job of professionally addressing all my concerns.. It was great that a live person was there when I dropped off on Sunday afternoon. More

by ejc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Guy in service on 7/10 PM - 5 stars

Jul 18, 2022

Autonation Subaru Carlsbad responded

Thank you for taking the time to share this fantastic feedback! We're so glad Lester was able to take care of your concerns and we hope to see you again next time here at Bob Baker Subaru!

July 14, 2022

Dealership Rating
Employee Rating

Lester in the service Dept was great he explained everything and kept me updated. Appreciate all his help More

by Lvrn32
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 15, 2022

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave us a review! We're happy to hear Lester took great care of you throughout your experience and we'll be sure to share this kind feedback with him. Thanks for choosing Bob Baker Subaru and please don't hesitate to reach out if we can be of assistance again in the future!

July 07, 2022

Dealership Rating
Employee Rating

Thank You for the awesome customer Service & great Service Advisor.I appreciate the great hard work you guys put into it . More

by Fonz_VW98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Filip Wisniewski , Norman Amabile, Josh Fife, Tanner Knapp, Erik Lopez, Julian Perez

Jul 11, 2022

Autonation Subaru Carlsbad responded

It's our privilege to serve you! Thanks for trusting the Bob Baker Subaru team with your business and please don't hesitate to reach out if we can be of service again in the future!

July 01, 2022

Dealership Rating
Employee Rating

Julian is great! I had him for my vehicular service and the tech and Julian got my vehicle out before I thought it would be done! Great job!!! More

by Subiestars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Filip Wisniewski , Norman Amabile, Josh Fife, Tanner Knapp, Erik Lopez, Julian Perez

Jul 05, 2022

Autonation Subaru Carlsbad responded

Thank you for sharing your experience working with Julian at Bob Baker Subaru! We're so happy that our team catered to your needs! We look forward to seeing you next time!

Jul 01, 2022

Subiestars responded

Great job guys!!

July 01, 2022

Dealership Rating
Employee Rating

Awesome and quite pleasant experience. Keep up the great work everyone, your attention to a solid product and service comes out strong. More

by ARGO-NAUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Filip Wisniewski , Norman Amabile, Josh Fife, Tanner Knapp, Erik Lopez, Julian Perez

Jul 05, 2022

Autonation Subaru Carlsbad responded

Thank you for your 5-star rating! We appreciate your review, and look forward to seeing you next time at Bob Baker Subaru! See you next time!

June 07, 2022

Dealership Rating
Employee Rating

Wonderful. Thank you for taking such great care of my Subaru! I'm always very happy with your service. More

by AHOYLE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Filip Wisniewski , Norman Amabile, Josh Fife, Tanner Knapp, Erik Lopez, Julian Perez

Jun 08, 2022

Autonation Subaru Carlsbad responded

It's our privilege to serve you! Thanks for trusting the Bob Baker Subaru team with the care of your vehicle. We appreciate your continued support and look forward to seeing you next time!

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