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William Butler

Overview Reviews (71) Inventory (247)

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William Butler

Sales Associate

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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4.9

71 Reviews

Overview Reviews (71) Inventory (247)

Dealership Experience

1 yr, 3 mos

Industry Experience

21 yrs, 2 mos

Languages Spoken

English

4.9

71 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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71 Reviews of William Butler

June 09, 2026

Dealership Rating

Employee Rating

Oh. My !!! The customer service that I got here was beyond amazing. Mr Butler was soo patient with me and the team didn’t stop until I got the car I want My !!! The customer service that I got here was beyond amazing. Mr Butler was soo patient with me and the team didn’t stop until I got the car I wanted! Thank you! More

by newstart426

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Walter McDonald

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Jun 10, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 02, 2026

Dealership Rating

Employee Rating

Mr Butler is amazing! He took special care of my dauhter and got her on the road;) He took special care of my dauhter and got her on the road;) More

by njackson801

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shandly Blair

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Jun 04, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 02, 2026

Dealership Rating

Employee Rating

Great service at Toyota and I love my new car thank you so much William!!! so much William!!! More

by nyeiabarksdale1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shandly Blair

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Jun 04, 2026 -

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

June 01, 2026

Dealership Rating

Employee Rating

Service was wonderful thanks to William butler for doing a good job, nice people and very welcoming a good job, nice people and very welcoming More

by dancanmcdil

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Cypress

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Jun 03, 2026 -

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2026

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Employee Rating

I highly recommend going to Alexander Ford. He is a great example of what going above and beyond is. If I could describe the experience, he was dedicated, professional, and he made problem-solv He is a great example of what going above and beyond is. If I could describe the experience, he was dedicated, professional, and he made problem-solving look seamless even if it meant doing more than required. More

by Daryan Moghaddam

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alexander Ford

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May 30, 2026 -

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 25, 2026

Dealership Rating

Employee Rating

It was an amazing experience. I would recommend family and friends to purchase here. My family got excellent attention and customer service. I would recommend family and friends to purchase here. My family got excellent attention and customer service. More

by aitun4083

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shandly Blair

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May 27, 2026 -

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 21, 2026

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Employee Rating

Great customer service. William butler is the men. He makes sure you get a good price William butler is the men. He makes sure you get a good price More

by angelgmendoza05

Recommend Dealer

Yes

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May 23, 2026 -

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 06, 2026

Dealership Rating

Employee Rating

Although I did not purchase a Toyota Mr Butler was sure to stay in touch until he saw I made a purchase at Subaru. to stay in touch until he saw I made a purchase at Subaru. More

by Trixie!

Recommend Dealer

Yes

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May 15, 2026 -

Heritage Toyota Owings Mills responded

Hi, we want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 01, 2026

Dealership Rating

Employee Rating

Great guys ! Expecially Williams always make the customers smile at the end of the process. Expecially Williams always make the customers smile at the end of the process. More

by Banky

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Holliday, Alexa Talavera

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May 08, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 29, 2026

Dealership Rating

Employee Rating

Thank you sooo much! William worked so hard for my deal and never gave up til I got the deal I needed! Thanks, again! William worked so hard for my deal and never gave up til I got the deal I needed! Thanks, again! More

by BRENDA.JOHNSON3826

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Thornton

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May 01, 2026 -

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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