William Butler

Great patient customer service. Glad I went to them. I definitely will recommend them to all. Glad I went to them. I definitely will recommend them to all. More

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I love this dealership I liked working with William Butler. He was so friendly and answered all my questions He was so patient and took a lot of time to help me understand the kind of car I was goi Butler. He was so friendly and answered all my questions He was so patient and took a lot of time to help me understand the kind of car I was going in for. More

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Just picked up a new 2026 Prius Prime from Heritage Toyota Owings Mills (Heritage/Mile One Auto Group) and couldn’t be happier. My salesperson William Butler was easy to work with, patient, and never p Toyota Owings Mills (Heritage/Mile One Auto Group) and couldn’t be happier. My salesperson William Butler was easy to work with, patient, and never pushy — he made the whole process painless. Sales manager John Holliday was great too, willing to work with me on pricing and straightforward the whole way through. Highly recommend this dealership if you’re in the market for a Toyota! More

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We were thinking of buying a Rav4 Plug in Hybrid. Not one the lot but a Rav4 is still a Rav4. Checked with the closer dealer just to look even though we wouldn't be buying there because of a negati Not one the lot but a Rav4 is still a Rav4. Checked with the closer dealer just to look even though we wouldn't be buying there because of a negative experience 3 years ago. We had to come to Owings Mills to get the look. Marvelous. Treated personable and answered all questions. Even took us for a ride. Mr. Butler was super. Although we did not buy or any new car, our experience here was very nice. More

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The experience was exceptional. I received a warm reception. William listened and was very supportive. I received a warm reception. William listened and was very supportive. More

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Oh. My !!! The customer service that I got here was beyond amazing. Mr Butler was soo patient with me and the team didn’t stop until I got the car I want My !!! The customer service that I got here was beyond amazing. Mr Butler was soo patient with me and the team didn’t stop until I got the car I wanted! Thank you! More

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Mr Butler is amazing! He took special care of my dauhter and got her on the road;) He took special care of my dauhter and got her on the road;) More

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Great service at Toyota and I love my new car thank you so much William!!! so much William!!! More

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Service was wonderful thanks to William butler for doing a good job, nice people and very welcoming a good job, nice people and very welcoming More

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I highly recommend going to Alexander Ford. He is a great example of what going above and beyond is. If I could describe the experience, he was dedicated, professional, and he made problem-solv He is a great example of what going above and beyond is. If I could describe the experience, he was dedicated, professional, and he made problem-solving look seamless even if it meant doing more than required. More

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