Walter McDonald
General Sales Manager
Heritage Toyota Owings Mills
9801 Reisterstown Rd.
Owings Mills, MD 21117
55 Reviews
Write a Review55 Reviews of Walter McDonald
June 26, 2026
I had the best experience with April. I stood her up for about a month, but she followed up with me consistently and I finally showed up on her Monday and still she waited for another 4 I stood her up for about a month, but she followed up with me consistently and I finally showed up on her Monday and still she waited for another 4 days for me to make up my mind and then she delivered me my truck to me 30 mins away. This was the best car buying experience ever! More
Other Employees Tagged: Levi Lafferty, April Cromety Moore, Tim Cypress
June 24, 2026
We were at the Parkville Toyota, who treated us really bad and we left. We came to this Toyota and met April who changed our minds about buying from Mileone. We had a great experience and bought a new tru bad and we left. We came to this Toyota and met April who changed our minds about buying from Mileone. We had a great experience and bought a new truck! More
Other Employees Tagged: John Holliday, April Cromety Moore, Shandly Blair
June 24, 2026
We are very happy that we called in and spoke with April. We traded in our 10 yr old car and drove off with a new Corolla Hybrid. Great experience. We traded in our 10 yr old car and drove off with a new Corolla Hybrid. Great experience. More
Other Employees Tagged: April Cromety Moore, Tim Cypress
June 13, 2026
Joey made the entire process easy and really fast. This comes from someone who hates the car buying process! This comes from someone who hates the car buying process! More
Other Employees Tagged: Joey Cheng, John Holliday, Jennifer Harris, Frank Newman
June 09, 2026
Oh. My !!! The customer service that I got here was beyond amazing. Mr Butler was soo patient with me and the team didn’t stop until I got the car I want My !!! The customer service that I got here was beyond amazing. Mr Butler was soo patient with me and the team didn’t stop until I got the car I wanted! Thank you! More
Other Employees Tagged: William Butler
June 06, 2026
I had a wonderful experience with Grace, and Tim. They exceeded my expectations and helped get me into a new vehicle. They were friendly, attentive and really worked with me to get me the best deal f They exceeded my expectations and helped get me into a new vehicle. They were friendly, attentive and really worked with me to get me the best deal for my vehicle. I highly recommended working with them. More
Other Employees Tagged: Grace Green, Tim Cypress
May 09, 2026
I was A referral from Dennis at Mercedes Benz of Owings Mills, to April. I must say that she did not disappoint. I had a great experience, bought a car and made a friend. Mills, to April. I must say that she did not disappoint. I had a great experience, bought a car and made a friend. More
Other Employees Tagged: Levi Lafferty, Stephanie Thornton, John Holliday, April Cromety Moore
May 01, 2026
From beginning to end the whole staff was great , hats off to grace and the gang off to grace and the gang More
Other Employees Tagged: John Holliday, Grace Green , Erika Hodge
April 29, 2026
This was my 4th time at this dealership, and this experience truly stood out. Everything felt seamless, professional, and well handled from beginning to end. The level of customer service was top tie experience truly stood out. Everything felt seamless, professional, and well handled from beginning to end. The level of customer service was top tier, and I never felt rushed or pressured. Phaeng was exceptional—very patient, attentive, and made sure I was comfortable and confident in my decision. This is the kind of experience that keeps you coming back. More
Other Employees Tagged: Phaeng Taweepuntsant
April 23, 2026
Very professional and knowledgeable about the vehicles. Reached out to me to stay current on my buying process. Reached out to me to stay current on my buying process. More
Other Employees Tagged: Grace Green

