Walter McDonald
Walter McDonald at Heritage Toyota Owings Mills

Walter McDonald

General Sales Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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4.8
47 Reviews
4.8

47 Reviews

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47 Reviews of Walter McDonald

April 24, 2026

Dealership Rating
Employee Rating

It was very pleasant and the staff were friendly and very helpful which made the experience excellent More

by ebgreen58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Thornton, Grace Green

Apr 27, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 23, 2026

Dealership Rating
Employee Rating

Very professional and knowledgeable about the vehicles. Reached out to me to stay current on my buying process. More

by Daparham
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Grace Green

Apr 27, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 01, 2026

Dealership Rating
Employee Rating

Grace is a great salesman. She will do her best to help you find the best deal! I highly recommend her as your salesperson. More

by Puranjan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexa Talavera, Grace Green

Apr 05, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 16, 2026

Dealership Rating
Employee Rating

I had a great experience with April. She helped me get a new vehicle as a first time buyer and I really appreciate how patient she was with me. Love this dealership and I recommend April More

by stinsonryan63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2026

Heritage Toyota Owings Mills responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 13, 2026

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Employee Rating

What a great experience I had with April and Walt today. Of course I came in on a different car and then April showed me a Black XSE Camry with the red interior and it was love at first test drive! Then cam More

by dangelalewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 04, 2026

Dealership Rating
Employee Rating

April was the best. She is very knowledgeable, friendly and efficient. We had a great and enjoyable experience. More

by 2timer too
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 04, 2026

Dealership Rating
Employee Rating

This is the 2nd vehicle that we have purchased from this dealership and we have had a good experience each time. APRIL was an exceptional sales person. We had fun and a great experience. More

by besongfblessings01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 28, 2026

Dealership Rating
Employee Rating

Horrible. Gave a quote on a Tundra. Confirmed appointment after 8 the night before. Arrived on time for the appt. and found out they sold the truck the night b More

by esbrandtj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gregory Nwaoha, Richard Alicea

Mar 11, 2026

Heritage Toyota Owings Mills responded

Hello, we are so disappointed to learn of this situation you have described. Please contact our General Manager, John Holliday, jholliday@mileone.com, 410.753.8917 so that we may ensure your experiences with our dealership are more pleasant moving forward.

February 06, 2026

Dealership Rating
Employee Rating

We had been to several dealerships before coming here and almost made a really bad purchase... but boy are we glad that we met Mrs. APRIL. We had the best Experience Ever..and we are looking to purchase anot More

by gman49498
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 08, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 02, 2026

Dealership Rating
Employee Rating

Absolutely AMAZING. 7th car, but first time financing. Ms. Hodge went out of her way until 9pm to make sure I got the best rate and payments. She explained everything do More

by ajohnvallario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Hodge, Gregory Nwaoha , Dmitry Chekhlatyy

Feb 05, 2026

Heritage Toyota Owings Mills responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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