Walter McDonald
Walter McDonald at Heritage Toyota Owings Mills

Walter McDonald

General Sales Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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4.8
55 Reviews
4.8

55 Reviews

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55 Reviews of Walter McDonald

June 26, 2026

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Employee Rating

I had the best experience with April. I stood her up for about a month, but she followed up with me consistently and I finally showed up on her Monday and still she waited for another 4 More

by ospinapgllc_at_gmail_com_b2d4c249jf7f91_vetv4599
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

June 24, 2026

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We were at the Parkville Toyota, who treated us really bad and we left. We came to this Toyota and met April who changed our minds about buying from Mileone. We had a great experience and bought a new tru More

by RAMON
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 26, 2026

Heritage Toyota Owings Mills responded

Hi Ramon, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 24, 2026

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We are very happy that we called in and spoke with April. We traded in our 10 yr old car and drove off with a new Corolla Hybrid. Great experience. More

by Raj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 25, 2026

Heritage Toyota Owings Mills responded

Hi Raj, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

June 13, 2026

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Joey made the entire process easy and really fast. This comes from someone who hates the car buying process! More

by Sva
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 15, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 09, 2026

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Oh. My !!! The customer service that I got here was beyond amazing. Mr Butler was soo patient with me and the team didn’t stop until I got the car I want More

by newstart426
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Butler

Jun 10, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 06, 2026

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I had a wonderful experience with Grace, and Tim. They exceeded my expectations and helped get me into a new vehicle. They were friendly, attentive and really worked with me to get me the best deal f More

by Jillianclark21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grace Green, Tim Cypress

Jun 08, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 09, 2026

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Employee Rating

I was A referral from Dennis at Mercedes Benz of Owings Mills, to April. I must say that she did not disappoint. I had a great experience, bought a car and made a friend. More

by onyi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 01, 2026

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Employee Rating

From beginning to end the whole staff was great , hats off to grace and the gang More

by Sws5149
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Holliday, Grace Green , Erika Hodge

May 08, 2026

Heritage Toyota Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

April 29, 2026

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Employee Rating

This was my 4th time at this dealership, and this experience truly stood out. Everything felt seamless, professional, and well handled from beginning to end. The level of customer service was top tie More

by Lgrayn1215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phaeng Taweepuntsant

May 01, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 23, 2026

Dealership Rating
Employee Rating

Very professional and knowledgeable about the vehicles. Reached out to me to stay current on my buying process. More

by Daparham
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Grace Green

Apr 27, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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