Lewis Ray | Page 14

Great people Terrible process We had contacted the salesman and confirmed the car we wanted was in stock and arranged a test drive. Arrived at the dealership at 2:30, went for a s We had contacted the salesman and confirmed the car we wanted was in stock and arranged a test drive. Arrived at the dealership at 2:30, went for a short drive and sat down to complete the lease about 3:30. After long negotiations and filling out a ridiculous number of forms we finally drove off at 7:30. Asked my wife if she wanted to go out to dinner. Her reply “ I just want to go home and forget this day!”. This was the worst car buying experience in my life and i’m 75 so I have bought a lot of cars. Our salesman (Lewis Ray) and the delivery specialist (Tailor Tandy). Both did a great job. But the process in between was absolutely excruciating! Several times during the process we were reminded that any rating below a 10 on the survey was unacceptable. We have never received a survey and I guess it is because they knew we were very unhappy. We love the car but if you cut down the number of forms you could reduce the almost $700 processing fee. More

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New car Tailor explained all the bells and whistles on my new car. She was very patient and professional and I had a good understanding of how to use the new Tailor explained all the bells and whistles on my new car. She was very patient and professional and I had a good understanding of how to use the new technology. More

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Lewis, Connie and Solomon are the three people I dealt with and they were very professional. Lewis was upfront and forthcoming about everything with full transparency. An hone are the three people I dealt with and they were very professional. Lewis was upfront and forthcoming about everything with full transparency. An honest man. Connie was very pleasant, efficient and effectively took care of the financing. Solomon was very knowledgeable and helpful. I highly recommend them to anyone. Thank You Honda World! More

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2019 Honda Civic purchased a new 2019 Honda Civic Ex.The dealer had the exact car I wanted and was able to work out an agreeable price. Holly helped me with Apple play purchased a new 2019 Honda Civic Ex.The dealer had the exact car I wanted and was able to work out an agreeable price. Holly helped me with Apple play and all of the other options on the car. Lewis was also very helpful with car options More

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Bought a car The dealership had the car I wanted and we worked out a fair price. I had a good experience with sales manager Chuck, the salesperson Louis, the finan The dealership had the car I wanted and we worked out a fair price. I had a good experience with sales manager Chuck, the salesperson Louis, the finance person Jordon and the tech person Holly that showed me all electronics. Overall great experience More

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Excellent service! Lewis Ray was great to work with. He was honest, friendly, sincere and helped me make an informed decision, without trying to up-sell. Same with the F Lewis Ray was great to work with. He was honest, friendly, sincere and helped me make an informed decision, without trying to up-sell. Same with the Finance Manager Ryan Carter - Finance Managers at most dealerships are always trying to sell you additional products and services. I felt like he had my best interests in mind, and worked with me on pricing options. Holly Pitt was wonderful too - she walked me through all the features of my new car, and gave me great recommendations. I truly enjoyed this experience, and would highly recommend Honda World. More

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Great sales staff I purchased my 4th Honda from Honda World yesterday and the customer service is exceptional. I always ask for Lewis Ray because I know he will listen I purchased my 4th Honda from Honda World yesterday and the customer service is exceptional. I always ask for Lewis Ray because I know he will listen to what I need and steer me in the right direction. I test drove 3 vehicles before making my decision and then he supported me through the purchase process. Ask for Lewis Ray when you come to Honda World. He’s awesome! More

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It was a wonderful experience Buying a new car can be stressful. They made it an easy thing to do. I liked working with the people while i was buying my new car. I don't like havi Buying a new car can be stressful. They made it an easy thing to do. I liked working with the people while i was buying my new car. I don't like having to write this to make it 25 words. More

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Purchased a new Honda Ridgeline Lewis Ray was extremely helpful. Probably best car buying experience I ever had because of him. Was not pushy at all. Worked with me on a few thing Lewis Ray was extremely helpful. Probably best car buying experience I ever had because of him. Was not pushy at all. Worked with me on a few things......overall very easy transaction. More

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Kathy was the best. Brought my car in for warranty service: oil change, brake fluid flush, tire rotation. She was knowledgeable, and courteous. I would be glad to have Brought my car in for warranty service: oil change, brake fluid flush, tire rotation. She was knowledgeable, and courteous. I would be glad to have her as my service rep next time i need service. More

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