The sales process was smooth.
We had to wait a very long time for the finance team but it was done quickly. Have had a number of issues with the car but Lewis has been proactive a
We had to wait a very long time for the finance team but it was done quickly. Have had a number of issues with the car but Lewis has been proactive and helpful to resolve.
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by AKSHAY0508
Verified Customer
Verified Customer
Sep 30, 2025 -
Quality Chevrolet responded
Thank you for your feedback! I'm glad to hear that the sales process at Quality Chevrolet Escondido was smooth, and I appreciate your patience during the finance process. We strive to provide excellent service and support to all our customers. If you have any further concerns or need assistance, please don’t hesitate to reach out. We look forward to serving you again!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
We had a great experience at Quality Chevrolet.
Lewis was awesome to work with. Everyone was friendly and we are very happy with our purchase.
Lewis was awesome to work with. Everyone was friendly and we are very happy with our purchase.
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by SEAN.HERNDON
Verified Customer
Verified Customer
Sep 27, 2025 -
Quality Chevrolet responded
Thank you for your wonderful feedback, Sean! I am delighted to hear that you had a great experience at Quality Chevrolet Escondido and that Lewis made a positive impact during your visit. I appreciate your kind words about our team, and we're glad to know that you’re happy with your purchase. We look forward to welcoming you back in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great service, I got work done on my car and was provided
a nice loner while it was being completed. Appreciate the quickness and great work!
a nice loner while it was being completed. Appreciate the quickness and great work!
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by ALEA95
Verified Customer
Verified Customer
Service Price Transparency
Sep 28, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review! I appreciate your kind words about the service you received at Quality Chevrolet Escondido. I am glad to hear that you enjoyed the loaner vehicle and that the work on your car was completed quickly and to your satisfaction. We look forward to serving you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
First of all their appointments are too late.
Usually over 10 days. Second of all their accuracy to repairs and fixing the problems are really very bad. Third of all they hold cars for long time
Usually over 10 days. Second of all their accuracy to repairs and fixing the problems are really very bad. Third of all they hold cars for long time for small issues. For example they hold my car with appointment around 10 hours for tire rotation. At end I can say their customer service is horrible
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by aryankamran
Verified Customer
Verified Customer
Service Price Transparency
Sep 28, 2025 -
Quality Chevrolet responded
Thank you for sharing your experience, Aryan. I understand your concerns regarding the length of service visits and the handling of repairs. At Quality Chevrolet, we aim to provide professional and attentive service for every appointment, and your feedback helps us better understand customer experiences.
Please feel free to reach out to me directly if you’d like to share more about your visit. Your concerns are taken seriously.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
The people are Accommodating, helpful, always smiling,
approachable, the service is good. Always reminding you of your schedule maintenance.
approachable, the service is good. Always reminding you of your schedule maintenance.
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by Xela
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review, Xela! I truly appreciate your kind words about our team's accommodating and helpful nature at Quality Chevrolet Escondido. It's great to hear that our reminders for scheduled maintenance have been beneficial for you. We look forward to seeing you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Understood my budget and were able to work with me a fair
deal. More positive experience than previous dealerships Ive dealt with.
deal. More positive experience than previous dealerships Ive dealt with.
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by jose-garcia-1992
Verified Customer
Verified Customer
Aug 22, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review, Jose! I'm thrilled to hear that you had a positive experience at Quality Chevrolet Escondido and that we were able to work within your budget to provide a fair deal. Your satisfaction is our top priority, and we appreciate you choosing us. We look forward to assisting you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I just wanted to take a moment to share some positive
feedback about my recent truck purchase. It was truly a great experience from start to finish!
Roman and JR went above and beyond to make the proc
feedback about my recent truck purchase. It was truly a great experience from start to finish!
Roman and JR went above and beyond to make the process smooth, transparent, and pressure-free. They were incredibly knowledgeable, answered all of my questions, and made sure I was comfortable with every step. What stood out the most was their professionalism and willingness to work with me to find exactly what I needed, no pushy sales tactics, just honest and helpful service.
It’s not every day that making a big purchase like this feels easy, but they made it happen. Thank you both for your exceptional service and positive energy, it really made all the difference. Highly recommend working with them if you're in the market for a new vehicle!
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by rayraygraham
Verified Customer
Verified Customer
Aug 07, 2025 -
Quality Chevrolet responded
Thank you so much for your feedback, Ray! I am happy to know that your truck purchase experience at Quality Chevrolet Escondido was smooth and enjoyable. It’s great that Roman and JR provided you with knowledgeable and professional service without any pressure. We appreciate your recommendation and look forward to serving you again soon.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Everyone was so helpful and walked me through the whole
process smoothly. Great communication skills.
process smoothly. Great communication skills.
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by laratoma32
Verified Customer
Verified Customer
Aug 01, 2025 -
Quality Chevrolet responded
Thank you for your review! I appreciate your feedback about our team at Quality Chevrolet Escondido. I'm glad that you found our communication helpful and that we made the process smooth for you. We look forward to serving you again.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Nice people excellent service clean facility free coffee
highly recommend to all for your service needs
highly recommend to all for your service needs
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by johnl15
Verified Customer
Verified Customer
Jul 25, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review, John! I am thrilled to hear that you had a great experience at Quality Chevrolet Escondido. Our team takes pride in providing excellent service in a clean environment, and we appreciate your recommendation. Don't hesitate to visit us again for any of your service needs!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Lewis locked on my appointment, and Kenny was very
helpful through the entire process! Very happy with the service.
helpful through the entire process! Very happy with the service.
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by josh.sweeney31
Verified Customer
Verified Customer
Other Employees Tagged:
Kenny
Jul 24, 2025 -
Quality Chevrolet responded
Thank you, Josh! We’re thrilled to hear that Kenny provided you with helpful service during your appointment. At Quality Chevrolet Escondido, we’re committed to ensuring our customers have a positive experience. We appreciate your feedback and look forward to assisting you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com