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Lexi Carter
Lexi Carter | Page 29
Service
All American Chrysler Jeep Dodge Ram FIAT of San Angelo
4310 Sherwood Way
San Angelo, TX 76904
485 Reviews
Dealership Experience
14 yrs, 1 mo
Industry Experience
23 yrs, 8 mos
Specialties & Trainings
2022 MOPAR EXPERT
2020 JEEP EXPERT
2020 MOPAR EXPERT
2020 UCONNECT EXPERT
2020 RAM EXPERT
2021 JEEP EXPERT
2021 MOPAR EXPERT
2019 JEEP EXPERT
485 Reviews of Lexi Carter
Verified Customer
January 03, 2022
Thank you for assisting with the rental car!! I understand that being backed up and short staffed caused the delay in repairing my Jeep. Alex was kind and caring. understand that being backed up and short staffed caused the delay in repairing my Jeep. Alex was kind and caring. More
by BSHAWRN
Other Employees Tagged: Alex Castaneda
December 31, 2021
Service was great. Employees were very professional. Completed job prior to time projected by service team Completed job prior to time projected by service team More
by lafosse
Other Employees Tagged: Matt Dunnivant, Eddie Gomez , Alex Castaneda
December 30, 2021
Good service manager. Todd is awesome. Eddie the service Good service manager. Todd is awesome. Eddie the service tech is very professional & does a heck of a good job. Good service manager. Todd is awesome. Eddie the service tech is very professional & does a heck of a good job. More
by Ram Dually
Other Employees Tagged: Eddie Gomez
December 29, 2021
Great service and fast and reliable. I was in and out in no time. Always a pleasure using this service department. Thanks. no time. Always a pleasure using this service department. Thanks. More
by RICHDIAZ66
Other Employees Tagged: Eddie Gomez , Alex Castaneda
December 28, 2021
In satisfied due to purchasing a package for two oil changes and was not aware of any expiration date, which caused me to loose that money. Then they tried to sell me another package deal with an expira changes and was not aware of any expiration date, which caused me to loose that money. Then they tried to sell me another package deal with an expiration date knowing I don’t put many miles on my Dodge. Then I paid over $90 for an oil change and an additional $20 for a tire rotation with no balancing. I wanted to keep get my service done where I bought the vehicle but with that kind of service, I will never utilize that dealership again nor will I purchase any other vehicles from them. I purchased two vehicles from All American in San Angelo in one year. Never again with that kind of service!!! More
by NONE3
December 25, 2021
Nobody will answer the phone. Every employee we talk to tells us something different. Our car has been low priority in the shop. We can't move forward with the bank loan because we still don't have the car tells us something different. Our car has been low priority in the shop. We can't move forward with the bank loan because we still don't have the car. Bank keeps calling us. Dealership keeps telling us the loan will return even though there's nothing we can do about it. Car salesman asked us to lie to the bank More
by Liz
Other Employees Tagged: Eddie Gomez , Alex Castaneda, Daniel Cisneros, Diego
December 22, 2021
Service is always amazing, we appreciate the help by all in the department. Getting the oil changed is a breeze. in the department. Getting the oil changed is a breeze. More
by DLCHAMBERS
Other Employees Tagged: Eddie Gomez
December 21, 2021
Made appointment with the service department to diagnose my jeep. Dropped off on Thursday, lexi told my wife and I that it would take 24 to 48 hours to diagnose. Called Friday, jeep still had not been looke my jeep. Dropped off on Thursday, lexi told my wife and I that it would take 24 to 48 hours to diagnose. Called Friday, jeep still had not been looked at. Went up there on Monday, still was diagnosing. Told when dropped jeep off, not to tear apart engine, as it is under warranty If it was an engine issue, would take it back where we got engine. When we did got there, lexi informed us that he was fixing to tear into the motor for further looking. My wife said, no, you're not. It is under warranty. Took the jeep with us to take to our mechanic, and the jeep drove worse than it did when we dropped it off. When we hooked it up to the computer to look at codes, before we dropped it off, it threw 3. It now throws 12 codes. This kind of service does not make my wife want to come back in the future for any kind of service. More
by Tntinok
December 20, 2021
The service department is wonderful. The dealership, however, is fighting me on declaring the car a lemon and refunding the MSRP. Had to open a claim with Chrystler. however, is fighting me on declaring the car a lemon and refunding the MSRP. Had to open a claim with Chrystler. More
by AMIEY
Other Employees Tagged: Eddie Gomez , Alex Castaneda
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