Lexi Montero | Page 16

After setting my appointment online and got in the day I wanted and time I needed. I arrived to a heated bay, greeted by staff, my service writer Amy Mansfield took my paperwork. 15 min later my truck was i wanted and time I needed. I arrived to a heated bay, greeted by staff, my service writer Amy Mansfield took my paperwork. 15 min later my truck was inspected and ready to go. It was the best experience I ever had with a dealership. Professional and polite, courteous and efficient. I cant give enough stars. Thank you Amy and team. I will come back to buy a new truck and have service done. More

by dthayres Verified Customer Verified Customer

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The service dept. was prompt and courteous and carefully explained the work. The reason I cannot give 5 stars was the labor cost came in at nearly $200 for one hour w was prompt and courteous and carefully explained the work. The reason I cannot give 5 stars was the labor cost came in at nearly $200 for one hour work (thermostat replacement). More

by williamlotz Verified Customer Verified Customer

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Very easy to set the appointment, intake was smooth and fast, they communicated well throughout the process, and checkout was simple. Very pleased with the service experience. fast, they communicated well throughout the process, and checkout was simple. Very pleased with the service experience. More

by mrslombardi Verified Customer Verified Customer

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Horrible experience: Lack for customer service, information consistency and accountability. Never able to reach advisor. Not able to find email to forward but have ext 3201 so able to outreach re information consistency and accountability. Never able to reach advisor. Not able to find email to forward but have ext 3201 so able to outreach regarding less and acceptable experience. More

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Everyone is great to work with and they do a great job in a timely manner. a timely manner. More

by salaniksold Verified Customer Verified Customer

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Was able to schedule my appt quickly and was very professional. They have always provided good service any time I go there. professional. They have always provided good service any time I go there. More

by cmfiadino Verified Customer Verified Customer

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Was greeted right away and got right on it. the writer was polite and courteous and let me know when done the writer was polite and courteous and let me know when done More

by colleenjoe2015 Verified Customer Verified Customer

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Service tech was friendly and knowledgeable. All recommended service items were appropriate. Car was finished in a reasonable time All recommended service items were appropriate. Car was finished in a reasonable time More

by joan3 Verified Customer Verified Customer

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Great service everyone is kind and professional. The dealership is clean and they had activities for my daughter to eep her occupied while we waited! The dealership is clean and they had activities for my daughter to eep her occupied while we waited! More

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I feel Amy is there to help you and resolve the problems were things that need to get done. It is so pleasant when I'm in the dealership with the staff. And Ray is always there to address and listen to what were things that need to get done. It is so pleasant when I'm in the dealership with the staff. And Ray is always there to address and listen to what I have to say/ask. Jeff has always been great at the parts department. And at the checkout counter sorry I don't recall her name is always happy and polite. More

by Rayrob Verified Customer Verified Customer

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