Linda Puglisse

I have been a long time customer of Bowditch Ford and have had nothing but good experiences from all departments. On May 31st I traded my SUV for a Maverick. This is the only time I've had a problem. Tha have had nothing but good experiences from all departments. On May 31st I traded my SUV for a Maverick. This is the only time I've had a problem. That problem being, resolving why my trade in loan wasn't paid off. This problem was just resolved on Aug. 5th. Throughout that time, I had tried calling, leaving messages, and emailing. I even went up in person 2 times, provided a UPS tracking number, which went nowhere for two weeks. I thought I had been connected with the personnel who could help me but it turns out, I had been led down the wrong path. My prayers are they hold training for everyone, and ensure this doesn't happen to anyone else. If you know your customer is struggling, be sure to get them to the proper source. And if you can't resolve the problem and need more guidance, ask for help. That's what good teams are for. I will remain a loyal customer to Bowditch Ford because I know "life happens" and communicating courteously and properly are the only way to bring attention to a problem. Thank you for making this right! More

by jodypatterson89 Verified Customer Verified Customer

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I had an appointment at 8am in Monday, they said only half of their technicians showed up for work, so they needed another day. Service forgot to call me and did not return any of my calls. Three days go half of their technicians showed up for work, so they needed another day. Service forgot to call me and did not return any of my calls. Three days go by and no work done on vehicle. I had to keep calling for someone to answer the phone. Terrible customer service. Not only will I not get service done here I refuse to buy another vehicle and support them s company. More

by dikuniv Verified Customer Verified Customer

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Always friendly with great service. I wait with my vehicle for most service requests and they finish sooner than expected but prepare me in advance. I’ve been able to have most services I wait with my vehicle for most service requests and they finish sooner than expected but prepare me in advance. I’ve been able to have most services covered with my purchase so that’s been helpful! It was my 2 year Anniversary and so far so good! Thanks to Al and the whole team, including Linda in Sales! More

by nrforre Verified Customer Verified Customer

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Everything was good except was not honest about 2nd key and the salesman wasn’t honest and they told me they would work with me on down payment I paid a 1000 like I said I was but can’t pay a 1000 ever and the salesman wasn’t honest and they told me they would work with me on down payment I paid a 1000 like I said I was but can’t pay a 1000 every week More

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4/2/25 - I was there for 3 hours and didn't even see the truck I was scheduled to test drive. Negotiated a deal for roughly 2.5 hours, the final pricing sheet had hidden fees worth up to $5600. They did not truck I was scheduled to test drive. Negotiated a deal for roughly 2.5 hours, the final pricing sheet had hidden fees worth up to $5600. They did not want to include my down payment and trade-in on the finance sheet because it would lower my monthly payment, lessening the kickback they receive from their lenders. More

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Excellent experience! Thanks to Dennis Cozzens and Linda Puglisse, who helped us so generously with their time and experience working with military Veterans. Thanks to Dennis Cozzens and Linda Puglisse, who helped us so generously with their time and experience working with military Veterans. More

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Linda at BOWDITCH loves to sell vehicles and sure made me a great deal and a great day me a great deal and a great day More

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I am customer of this dealership more then fifteen years. Always satisfied with services and I just bought new car from them. Always satisfied with services and I just bought new car from them. More

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The salespeople i dealt with were very nice and knowledgeable. They took care of everything even the DMV. knowledgeable. They took care of everything even the DMV. More

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I have been dealing with Bowditch Ford since 2004 and I take my car and truck to Bowditch for all service work. They have excellent service and specials. For service Al can't be beat. And others I have d take my car and truck to Bowditch for all service work. They have excellent service and specials. For service Al can't be beat. And others I have dealt with and got excellent service, Walter, Linda, Ellie and Dennis. More

by budgolf465 Verified Customer Verified Customer

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