Lindsey Simpson | Page 2
Customer Service Rep.
Nelson Mazda Cool Springs
7104 S Springs Dr
Franklin, TN 37067
82 Reviews
Write a Review82 Reviews of Lindsey Simpson
September 28, 2021
I was in a bind and thay service me quickly so that I may get to work. get to work. More
Other Employees Tagged: James Dixon , Cristian Hardin, Pete Lasalandra, Kyle Mountsier
September 16, 2021
Great quick service!! The service advisors and team are always so professional and efficient. My tech Joel is an absolute legend. always so professional and efficient. My tech Joel is an absolute legend. More
Other Employees Tagged: James Dixon , Cristian Hardin, Pete Lasalandra, Joel
September 07, 2021
The service professionals were very prompt & thorough they made sure we understood everything that was being serviced on our vehicle. They are very patient and respond in a timely manner. Great overall e they made sure we understood everything that was being serviced on our vehicle. They are very patient and respond in a timely manner. Great overall experience 10/10 recommend. More
Other Employees Tagged: James Dixon , Cristian Hardin, Pete Lasalandra, Kyle Mountsier
August 31, 2021
Requested AC diagnostic - $135. Drained all my refrigerant to do the diagnostic but didn't bother to put any back in when completed. Drove 40 miles with no AC in 90 degree weather. Also did not re refrigerant to do the diagnostic but didn't bother to put any back in when completed. Drove 40 miles with no AC in 90 degree weather. Also did not replace my low side and high side AC caps. I had to call the dealership and they told me to come back and pick them up. I told them no - mail them to me. They mailed me some caps but they were not mine and they did not fit properly. Told me my condenser had impact damage and it it would be $1200 to replace. Took my car to another auto repair shop - bad expansion valve. Total cost - $248. Cools great now. I will never use this dealership again. Total rip off. More
Other Employees Tagged: Cristian Hardin, Pete Lasalandra
August 25, 2021
Everyone was really nice and they repaired my car in a timely manner. The front desk kept me in the loop when I was waiting for the car. timely manner. The front desk kept me in the loop when I was waiting for the car. More
Other Employees Tagged: Nicole Rogers , Cristian Hardin, Pete Lasalandra, Devin Rogers, Jacob Singelmann
August 23, 2021
Wonderful customer service and efficiency from the service department. Replaced my tire free of charge as it was a fairly new vehicle. Also, I had further questions about how to operate other technolo service department. Replaced my tire free of charge as it was a fairly new vehicle. Also, I had further questions about how to operate other technology in my car and time was spent with me. More
Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers
August 18, 2021
The service department competed my tire rotation and oil change in a timely manor while having the absolute best attitude during my visit. 10/10. change in a timely manor while having the absolute best attitude during my visit. 10/10. More
Other Employees Tagged: James Dixon , Cristian Hardin, Pete Lasalandra, Kyle Mountsier, Devin Rogers, Cody and Catlin were also a blessing to work with.