Lisa Chea | Page 12

Wheel alignment They take full responsibilty, for anything they touch. My steering Wheel was misaligned after a service and they took care of it with 24hrs. Contrary They take full responsibilty, for anything they touch. My steering Wheel was misaligned after a service and they took care of it with 24hrs. Contrary to what most people think about dealership service being pricey they provide a very good bang for buck. More

by babbo507 Verified Customer Verified Customer

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Excellent Great service and turnaround. Vehicle returned within promised time with all the work done including updates and recalls. Loaner was as clean as a new Great service and turnaround. Vehicle returned within promised time with all the work done including updates and recalls. Loaner was as clean as a new car. No surprises. More

by TANCAM Verified Customer Verified Customer

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Simply the Best! I have leased all my calls from Ralley over the years. I would never consider going to another dealership. Everyone from the sales and service depart I have leased all my calls from Ralley over the years. I would never consider going to another dealership. Everyone from the sales and service department is always welcoming, knowledgeable, and professional. On the rare occasion that I’ve had an issue, it was resolved in a timely fashion. They are #1 in my book n I wouldn’t go anywhere else. More

by RDEPIERRO Verified Customer Verified Customer

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Find a chirping sound near alternator, service A, wheel alig Ive been to helms bros for the chirping sound about 4 times to no avail. Rallye finally figured it out! Their service and appointments were way more f Ive been to helms bros for the chirping sound about 4 times to no avail. Rallye finally figured it out! Their service and appointments were way more flexible as well. More

by babbo507 Verified Customer Verified Customer

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Great experience as always Rallye as always helped me out and exceeded expectations. Lisa Chea has always taken care of me and co to yes to do a great job Rallye as always helped me out and exceeded expectations. Lisa Chea has always taken care of me and co to yes to do a great job More

by RGoldsmith13 Verified Customer Verified Customer

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Great Frustration I visited the Parts Department initially to resolve an issue with the fact that I did not have a nutmeg lug nut key for my vehicle’s tires (the vehicl I visited the Parts Department initially to resolve an issue with the fact that I did not have a nutmeg lug nut key for my vehicle’s tires (the vehicle did not have one since I purchased it). I was told that I would need to purchase a key and new set of lug nuts. That said, I have never removed a tire since purchasing the vehicle, so now that I was replacing the tires and needed the key, I didn’t feel that it was right to charge me for something that was never left on the vehicle or was taken out by the dealership and never put back. I then called the service advisor for assistance and she was able to resolve the issue by providing me with a key. This required a service appointment and I needed to leave the vehicle at the dealership for the day. Up to this point, I have not been happy with the service provided by the technicians. I had a recent appointment where I requested an oil service to be completed and the tires were not rotated. Furthermore, what was done and advised to me was that the dealership was ready to replace two tires and front brakes. I have gone almost 5 months and the brake sensor has still yet not signaled brake issues. It is unfortunate that the dealership seems to be anxious to push unnecessary services and parts. It’s all about the “money grab.” On a positive note, Lisa has been involved and responsive, when needed. More

by TS Verified Customer Verified Customer

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Repair incomplete Still waiting for call for break repair. Squeaky needed. To order o parts but no follow up yet This was second time I came back for same concern Still waiting for call for break repair. Squeaky needed. To order o parts but no follow up yet This was second time I came back for same concern More

by kamen.maria Verified Customer Verified Customer

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Outstanding Service by Lisa Chea Lisa's ability is second to none, and she always makes the experience a pleasant one regardless of the situation. She made the visit very convenient, Lisa's ability is second to none, and she always makes the experience a pleasant one regardless of the situation. She made the visit very convenient, and timely. More

by LJZUCCHERO Verified Customer Verified Customer

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Came in for brake service I was told I needed my brakes fixed by a local mechanic. When I came to Rallye Motors and my car was inspected, I was told I had no issues with the b I was told I needed my brakes fixed by a local mechanic. When I came to Rallye Motors and my car was inspected, I was told I had no issues with the brakes and that I would probably see a warning sign on the dashboard when there was a problem. Very relieved and happy with the results. More

by emross Verified Customer Verified Customer

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NYS Vehicle inspection Brought the car in for the annual NYS imandatory inspection. The Vehicle was processed courteously and efficiently. While I waited on the premises. Th Brought the car in for the annual NYS imandatory inspection. The Vehicle was processed courteously and efficiently. While I waited on the premises. The Vehicle was cleaned nicely. I have Nothing further to add to this review that can add to the rating. More

by ANTHONYCASSESE1 Verified Customer Verified Customer

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