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Lisa Chea
201 Reviews
Dealership Experience
11 yrs, 3 mos
Industry Experience
22 yrs, 11 mos
201 Reviews
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201 Reviews of Lisa Chea
March 24, 2019
Find a chirping sound near alternator, service A, wheel alig Ive been to helms bros for the chirping sound about 4 times to no avail. Rallye finally figured it out! Their service and appointments were way more f Ive been to helms bros for the chirping sound about 4 times to no avail. Rallye finally figured it out! Their service and appointments were way more flexible as well. More
by babbo507
Verified CustomerOther Employees Tagged: John Ciccotelli
March 15, 2019
Great experience as always Rallye as always helped me out and exceeded expectations. Lisa Chea has always taken care of me and co to yes to do a great job Rallye as always helped me out and exceeded expectations. Lisa Chea has always taken care of me and co to yes to do a great job More
by RGoldsmith13
Other Employees Tagged: Peter Alpy, Charles Ludemann
March 11, 2019
Great Frustration I visited the Parts Department initially to resolve an issue with the fact that I did not have a nutmeg lug nut key for my vehicle’s tires (the vehicl I visited the Parts Department initially to resolve an issue with the fact that I did not have a nutmeg lug nut key for my vehicle’s tires (the vehicle did not have one since I purchased it). I was told that I would need to purchase a key and new set of lug nuts. That said, I have never removed a tire since purchasing the vehicle, so now that I was replacing the tires and needed the key, I didn’t feel that it was right to charge me for something that was never left on the vehicle or was taken out by the dealership and never put back. I then called the service advisor for assistance and she was able to resolve the issue by providing me with a key. This required a service appointment and I needed to leave the vehicle at the dealership for the day. Up to this point, I have not been happy with the service provided by the technicians. I had a recent appointment where I requested an oil service to be completed and the tires were not rotated. Furthermore, what was done and advised to me was that the dealership was ready to replace two tires and front brakes. I have gone almost 5 months and the brake sensor has still yet not signaled brake issues. It is unfortunate that the dealership seems to be anxious to push unnecessary services and parts. It’s all about the “money grab.” On a positive note, Lisa has been involved and responsive, when needed. More
by TS
March 09, 2019
Repair incomplete Still waiting for call for break repair. Squeaky needed. To order o parts but no follow up yet This was second time I came back for same concern Still waiting for call for break repair. Squeaky needed. To order o parts but no follow up yet This was second time I came back for same concern More
by kamen.maria
March 04, 2019
Outstanding Service by Lisa Chea Lisa's ability is second to none, and she always makes the experience a pleasant one regardless of the situation. She made the visit very convenient, Lisa's ability is second to none, and she always makes the experience a pleasant one regardless of the situation. She made the visit very convenient, and timely. More
by LJZUCCHERO
February 25, 2019
Came in for brake service I was told I needed my brakes fixed by a local mechanic. When I came to Rallye Motors and my car was inspected, I was told I had no issues with the b I was told I needed my brakes fixed by a local mechanic. When I came to Rallye Motors and my car was inspected, I was told I had no issues with the brakes and that I would probably see a warning sign on the dashboard when there was a problem. Very relieved and happy with the results. More
by emross
February 05, 2019
NYS Vehicle inspection Brought the car in for the annual NYS imandatory inspection. The Vehicle was processed courteously and efficiently. While I waited on the premises. Th Brought the car in for the annual NYS imandatory inspection. The Vehicle was processed courteously and efficiently. While I waited on the premises. The Vehicle was cleaned nicely. I have Nothing further to add to this review that can add to the rating. More
by ANTHONYCASSESE1
December 31, 2018
Rob Carlson My experience was good thanks to Rob Carlson if it wasn’t for someone stealing something out of my car it would have been excellent My experience was good thanks to Rob Carlson if it wasn’t for someone stealing something out of my car it would have been excellent More
by KINGK.KM
Other Employees Tagged: Rob Carlson
December 28, 2018
Great service Rodney hooked me up with my sl63. Great service. Great price. I would def recommend this dealership and Rodney for new or used mb purchase or lease. Rodney hooked me up with my sl63. Great service. Great price. I would def recommend this dealership and Rodney for new or used mb purchase or lease. More
by F1rza
Other Employees Tagged: Rodni Teimourian
December 23, 2018
Great people great job The people and service were helpful pleasant and knowledgeable. They sped me through the process. I would highly recommend Rallye Motors for sales and The people and service were helpful pleasant and knowledgeable. They sped me through the process. I would highly recommend Rallye Motors for sales and service. More
by JOEL28
Other Employees Tagged: Tyler Keegan
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