Lisa Cook

You should never have to get a sales person found from the break room when no customers are there. I was told two different things about newtons limited life time warranty, I was never shown the paperwork the break room when no customers are there. I was told two different things about newtons limited life time warranty, I was never shown the paperwork of the coverage. We had to wait for the financing guy to finish his lunch, my wife and I were also hungry and wanted to leave to go get lunch but was told numerous times that he was about ready for us. Lisa was in a hurry to get the deal done before 4pm because that’s when she leaves. She did nothing to make this faster. The truck never went to detail or got fuel. The truck was supposed to be ready for pickup in the morning and surprise it wasn’t, I waited 30 minutes for her to fuel it. More

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The sales team was knowledgeable and friendly, and they got me the deal I wanted. got me the deal I wanted. More

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Everyone we spoke with was Amazing and extremely helpful. Definitely went out of their way to get us into a great vehicle!! Definitely went out of their way to get us into a great vehicle!! More

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I don’t think I could have found a better experience with another dealer. Nathan made this process very quick and easy. Nathan and Chad were incredibly helpful in every aspect from beginning to end and deliv another dealer. Nathan made this process very quick and easy. Nathan and Chad were incredibly helpful in every aspect from beginning to end and delivered on every promise. Thank you both so much. I will be telling all of my friends and family to come to them. Also, I live in Nashville and it is worth the drive over closer dealerships. More

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Great fast experience, very friendly, Lisa Cook was great to deal with as well as everyone there. to deal with as well as everyone there. More

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Lisa was extremely awesome to work with. She was very professional and timely on responses over the phone. If you want a smooth and helpful process! She is your go to! She was very professional and timely on responses over the phone. If you want a smooth and helpful process! She is your go to! More

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There were six people that I interacted with in the process of selecting, testing, and buying a used Ford Escape. Each person offered unique and different perspectives on the process and the car. Each process of selecting, testing, and buying a used Ford Escape. Each person offered unique and different perspectives on the process and the car. Each person I interacted with was very professional. Ms. Lisa Cook was my steady, funny constant throughout the process. She is excellent at her work and if/when i'm in the market again for a car, i hope I can work with her again. I live in Nashville and Newton Ford Shelbyville is 60 miles from home [rt]. Lisa Cook and this particular Ford dealership made the 4 trips back and forth worth it. More

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Was very impressed with Lisa’s knowledge on the Ford Maverick and had no doubt everything she told me was the truth. This is the third truck I have bought from Newton Ford South and Lisa Cook is my sal Maverick and had no doubt everything she told me was the truth. This is the third truck I have bought from Newton Ford South and Lisa Cook is my salesperson I always go to. In this day and age it’s hard to find someone you can trust and take them for their word with Lisa you can.Also service dept is GREAT for having vehicle oil changed and just up keep done This is why I keep coming back . More

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Newton is wonderful. They went above and beyond to put me in my dream car at a payment I could afford. Also very customer friendly , they really make you feel like family They went above and beyond to put me in my dream car at a payment I could afford. Also very customer friendly , they really make you feel like family when you walk through the doors! More

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Our experience at Newton restored my confidence in dealerships. Everyone, Nate Cheaton, Ian Locker, Lisa Cook, and Chad Jahary were professional, not pushy, and tried to make our experience a good one dealerships. Everyone, Nate Cheaton, Ian Locker, Lisa Cook, and Chad Jahary were professional, not pushy, and tried to make our experience a good one. If our salesman had been pushy, over bearing, or patronizing, we might have bought the car, but have not made Newton our future new dealership. I will gladly drive the hour from Nashville to get my vehicles serviced there. More

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