Lisa Cook
Lisa Cook at Newton Ford South

Lisa Cook

Ford Specialist

Newton Ford South

2811 Hwy 231 N
Shelbyville, TN 37160

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4.8
103 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

21 yrs, 4 mos

Employee Video

4.8

103 Reviews

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103 Reviews of Lisa Cook

February 13, 2026

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Employee Rating

Trabajo spectacular del Dealer y de parte de Ryan muy buen servicio al cliente espero visitarlos otra vez More

by Yasiel alvarez gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

February 12, 2026

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Lisa is amazing! !! Works fast! She will help you find and get a great deal! More

by Joselin Mancera
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Travis Ziegler

November 25, 2025

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You should never have to get a sales person found from the break room when no customers are there. I was told two different things about newtons limited life time warranty, I was never shown the paperwork More

by Davidkirby730
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Dec 02, 2025

Newton Ford South responded

Hello, we are so disappointed to learn of this situation you have described. Please give us a call at (931) 536-3181 if you’d like to discuss this matter further. Thank you for your honest feedback and we look forward to hearing from you. Take care.

Dec 04, 2025

Newton Ford South responded

Hi David, Thank you for taking the time to share your feedback with us. We are very sorry that your recent experience involved waiting so long for things to get wrapped up. I understand that you were able to come back by and sit with our GSM, John Booker, to discuss what happened with him. Thank you for allowing us to learn from this experience and also for accepting free splash guards for your F-150 as an attempt to make things right. We hope that you have a wonderful holiday season! Sincerely, Katie R.

July 19, 2024

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The sales team was knowledgeable and friendly, and they got me the deal I wanted. More

by K.Johnson
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Recommend Dealer
Yes

Other Employees Tagged: Travis Ziegler , Chad Jahary

Jul 22, 2024

Newton Ford South responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 28, 2024

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Everyone we spoke with was Amazing and extremely helpful. Definitely went out of their way to get us into a great vehicle!! More

by Heather lin
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Chad Jahary

Jun 30, 2024

Newton Ford South responded

Thank you, Heather! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Newton Ford South!

March 26, 2024

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I don’t think I could have found a better experience with another dealer. Nathan made this process very quick and easy. Nathan and Chad were incredibly helpful in every aspect from beginning to end and deliv More

by alisonhiatt
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chase Carter , Nathan Cheatom, Chad Jahary

Mar 27, 2024

Newton Ford South responded

Thank you, Alison! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nathan and Chad met your expectations. Thank you again for choosing Newton Ford South, we look forward to having you as one of our valued customers for many more years to come!

March 15, 2024

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Great fast experience, very friendly, Lisa Cook was great to deal with as well as everyone there. More

by fowlplaylabs
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Chase Carter , Alex Pardo

Mar 17, 2024

Newton Ford South responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Lisa and truly appreciate your feedback!

March 14, 2024

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Lisa was extremely awesome to work with. She was very professional and timely on responses over the phone. If you want a smooth and helpful process! She is your go to! More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Easton, James Robinson, Everyone was very helpful and welcoming.

Mar 14, 2024

Newton Ford South responded

Hi Chris: Thanks for sharing your thoughts about your experience with Lisa here at Newton Ford South. We appreciate your business and hope to see you again soon!

February 18, 2024

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Employee Rating

There were six people that I interacted with in the process of selecting, testing, and buying a used Ford Escape. Each person offered unique and different perspectives on the process and the car. Each More

by redescape
Recommend Dealer
Yes

Other Employees Tagged: Nathan Sartin

Feb 19, 2024

Newton Ford South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 09, 2024

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Employee Rating

Was very impressed with Lisa’s knowledge on the Ford Maverick and had no doubt everything she told me was the truth. This is the third truck I have bought from Newton Ford South and Lisa Cook is my sal More

by Max manEra0803
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2024

Newton Ford South responded

Thank you for your business and this review. We're happy to hear that Lisa and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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