416 Reviews
Write a Review416 Reviews of Lisa Millspaugh
January 24, 2026
I went in with an issue I thought I had on my Jeep Liberty. Lisa sent it to the mechanics and they reported no issues after examining my complaint and sent it back with no charges for checking it out. Liberty. Lisa sent it to the mechanics and they reported no issues after examining my complaint and sent it back with no charges for checking it out. Outstanding honesty. More
January 23, 2026
September 2025, Brought myb2015 Dart GT in for a overheating issue with a full lifetime warranty. They tried to repair the car so many times but it kept overheating and eventually needed a new engin overheating issue with a full lifetime warranty. They tried to repair the car so many times but it kept overheating and eventually needed a new engine which voided my lifetime warranty. It is now January 23, 2026 and it's still running hot 220+ degrees and the air conditioning stopped working. They just told me it's an old car and won't cover the air conditioning because that wasn't part of installing a new engine. More
Other Employees Tagged: Christopher Reid
January 21, 2026
Thank you for the opportunity to rate the service department. When we arrived Darren was very short and rude with us. We waited for vehicle for a routine pre-paid service interval. The service techni department. When we arrived Darren was very short and rude with us. We waited for vehicle for a routine pre-paid service interval. The service technicians were non English speaking and the management was poor. We have to leave in a loaner vehicle because the the technicians stripped the wheel lug nuts and studs out. We were called in to pick up our car and upon arrival noticed that the lug nuts that were stripped out were different from the one’s that were not stripped. Had to get management involved and overheard an associate in the service department talking about how we should be happy we were not charged. It became a 2 day service with a loaner. Darren was short fused. I had bought 3 cars there and did not expect them to be so unprofessional. We are seriously considering canceling our pre-paid maintenance and taking it to another dealership for my service intervals. I told Darren that I couldn’t wait to receive the dealer rating survey and his response was my survey was not important to them. I gave them a rating on google, then I became important. Well thank you for the opportunity to rate this dealership. If you have any questions feel free to call me at 239-465-6739 for any other questions or feedback. Thank you again More
Other Employees Tagged: Darren Caster

