Lisa Neumann
Lisa Neumann at Russ Darrow Kia of Waukesha

Lisa Neumann

Parts Manager

Russ Darrow Kia of Waukesha

2141 East Moreland Boulevard
Waukesha, WI 53186

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Lisa Neumann

May 16, 2025

Dealership Rating
Employee Rating

Easy to get appointment, Jacob in service is great to work with. Don't like paying surcharge for credit card use, also feel enviroment surcharges are too high. More

by MARKG54
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich

May 17, 2025

Russ Darrow Kia of Waukesha responded

We are very happy to hear that Jacob provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon McGahee brandon.mcgahee@russdarrow.com

May 05, 2025

Dealership Rating
Employee Rating

The service staff is the reason that I continue with this dealership. Friendly, knowledgeable and helpful. More

by RCAMPOPAIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

Russ Darrow Kia of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon McGahee brandon.mcgahee@russdarrow.com

April 23, 2025

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Employee Rating

The sales manager and sales personnel were extremely helpful in finding the car that I wanted. They had both the exterior and interior color i was looking for. Plus the sale price was in my price ran More

by DAVIDHOTTELS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 23, 2025

Russ Darrow Kia of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon McGahee brandon.mcgahee@russdarrow.com

April 13, 2025

Dealership Rating
Employee Rating

Staff was courteous When scheduling an appointment they are always very accommodating. excellent Jacob is great More

by DONKOHR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich

Apr 13, 2025

Russ Darrow Kia of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Kia of Waukesha, we look forward to having you as a valued customer for many years to come! Brandon McGahee brandon.mcgahee@russdarrow.com

April 10, 2025

Dealership Rating
Employee Rating

When scheduling an appointment they are always very accommodating. Every service person has been excellent to work with !! More

by JCFOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Battersby

Apr 10, 2025

Russ Darrow Kia of Waukesha responded

Thank you for choosing Russ Darrow Kia of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon McGahee brandon.mcgahee@russdarrow.com

March 21, 2025

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Employee Rating

Katie was very attentive and informative with my service requests. Great communication and helped make sure I got all the services I need and even the specific tires that they had to order in. The technicia More

by TROYWILSON007
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie in Service

Mar 24, 2025

Russ Darrow Kia of Waukesha responded

Thank you so much for your kind words, Troy, and for taking the time to leave us this wonderful feedback! Brandon McGahee brandon.mcgahee@russdarrow.com

March 14, 2025

Dealership Rating
Employee Rating

No problem with Jacob always helpful, informative and fast. I recommend Jacob as a top notch employee. More

by RCAMPOPAIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Russ Darrow Kia of Waukesha responded

It's great to hear that Jacob was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com

March 14, 2025

Dealership Rating
Employee Rating

Super nice guy! He was super sweet to my daughter too! Thank you so much More

by Danielle
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich, Emily Brown, Skyler Battersby , Joseph Sili, Desk lady was super rude by the waiting room

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