Lisa O'Neal
Lisa O'Neal at Jack Kain Ford Inc.

Lisa O'Neal

Service Advisor

Jack Kain Ford Inc.

3405 Lexington Rd
Versailles, KY 40383

Contact Me
4.8
48 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

2 yrs, 3 mos

Languages Spoken

English English

4.8

48 Reviews

Write a Review

48 Reviews of Lisa O'Neal

October 20, 2025

Dealership Rating
Employee Rating

Jack Kain Ford is the best. They always go the extra mile to make sure the customer is taken care of. More

by fredtgriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2025

Jack Kain Ford Inc. responded

Thank you for your business Mr. Griffin. We appreciate you and the time you took to leave us this review. We look forward to the opportunity of servicing you vehicle again.

October 17, 2025

Dealership Rating
Employee Rating

Very poor customer service and very disappointing for a long time family owned Ford dealership. Thanks but NO THANKS, I do not plan to return. I've already found another Ford dealer that is more than hap More

by ktrackn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 16, 2025

Dealership Rating
Employee Rating

Dealer service depts get a bad rap for a variety of reasons. Jack Kain isn't that kind of dealer. Every time they've serviced my truck it's been expertly done and highly professional. If their sales de More

by GARY.DAYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 12, 2025

Dealership Rating
Employee Rating

The older gentleman came to my house to complete the software update on my Bronco Sport. I appreciate the at home service that can be done on my car. This is the second time. The first time was for a ba More

by pdgoforth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Baylor, Lynda Cunningham

October 03, 2025

Dealership Rating
Employee Rating

They got me in and out when they said, the staff was super friendly, pricing might be a little high????? More

by mikeacritchfield
Recommend Dealer
Yes

Other Employees Tagged: Lisa O'Neal

Oct 06, 2025

Jack Kain Ford Inc. responded

Thank you for giving us a 5-star review! We appreciate you and your trust and business!

October 02, 2025

Dealership Rating
Employee Rating

Always friendly and helpful! The entire Quick Lane team go above and beyond for my family! Highly recommend their services even if you don’t own a Ford vehicle! More

by tracierwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Jack Kain Ford Inc. responded

Thank you for sharing your positive experience! We are thrilled to hear about your continued loyalty. We appreciate you and your business!

September 30, 2025

Dealership Rating
Employee Rating

People were easy to talk to and the whole process was quick and simple and straightforward. A pleasant experience More

by Peteandcathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Jack Kain Ford Inc. responded

We appreciate you and your positive review! We are dedicated to keeping our services stress-free and easy while maintaining quality. Thank you for your business!

September 29, 2025

Dealership Rating
Employee Rating

Okay always good service and people,that is why I choose Jack Kain Ford thank you William and Lillian Duncan More

by Williamdouglas0
Recommend Dealer
Yes

Other Employees Tagged: Lisa O'Neal

Oct 06, 2025

Jack Kain Ford Inc. responded

We appreciate you and your business! Thank you for taking the time to give us a good review!

September 29, 2025

Dealership Rating
Employee Rating

Great customer service - First class. Responsive. Thorough and knowledgeable. Was able to describe the work completed. More

by kevin.stuban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Jack Kain Ford Inc. responded

Thank you for your business! Our team is dedicated to treat every customer like family, which means keeping an open and honest relationship. Thank you for sharing your positive experience!

September 28, 2025

Dealership Rating
Employee Rating

She was quick on providing the information and help. Very good service and helpful with my request More

by aratat291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Jack Kain Ford Inc. responded

Thank you for your business! Lisa is so important to our service advisor team. She is very knowledgeable and updates people on their vehicles often. We appreciate you and you taking the time to give us a positive review!

1
...

Dealership Inventory (129 Vehicles)

used 2016 Ford F-150 car, priced at $9,500
2016 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $35,885
2025 Ford Bronco Sport
new
Velocity Blue exterior
Automatic
Four-wheel Drive
used 2015 Ram 2500 car, priced at $15,000
2015 Ram 2500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ford Escape car, priced at $36,380
2026 Ford Escape
new
Space Silver Metallic exterior
Automatic
All-wheel Drive
new 2025 Ford F-150 car, priced at $76,990
2025 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2024 Chevrolet Colorado car, priced at $45,500
2024 Chevrolet Colorado
used
Radiant Red Tintcoat exterior
Automatic
Four-wheel Drive