Lisa O'Neal
Lisa O'Neal at Jack Kain Ford Inc.

Lisa O'Neal

Service Advisor

Jack Kain Ford Inc.

3405 Lexington Rd
Versailles, KY 40383

Contact Me
4.8
52 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

2 yrs, 4 mos

Languages Spoken

English English

4.8

52 Reviews

Write a Review

52 Reviews of Lisa O'Neal

November 11, 2025

Dealership Rating
Employee Rating

Been dealing with them since 1988. Never been disappointed. We will only drive Fords as have been disappointed in others in the past. More

by d24sue
Recommend Dealer
Yes

Other Employees Tagged: Lisa O'Neal

Nov 13, 2025

Jack Kain Ford Inc. responded

Thank you for your continued business! We appreciate you and your positive review!

October 31, 2025

Dealership Rating
Employee Rating

Dropped truck off to Lisa that morning and she called to let me know it was ready to be picked up that afternoon. More

by stangdude66
Recommend Dealer
Yes

Other Employees Tagged: Lisa O'Neal

Nov 07, 2025

Jack Kain Ford Inc. responded

Thank you for your 5-star review! We strive to get our customers in and back on the road, so we are happy hearing about your experience. Thank you for your trust and business!

October 30, 2025

Dealership Rating
Employee Rating

The nicest car dealer I have ever been to. Friendly, accommodating, efficient. I will return again for my next car. More

by gerald16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abbey Ross

Nov 07, 2025

Jack Kain Ford Inc. responded

Thank you for your business! We strive to treat our customers like they are family, so we are determined to give the best services we can. Thank your taking the time to write a positive review!

October 29, 2025

Dealership Rating
Employee Rating

A)l these guys are very experienced and I never have any issues or surprises. Thanks More

by KELLYPAR3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2025

Jack Kain Ford Inc. responded

Thank you for taking the time to give us a positive review! We strive to treat our customers like family and to give them the best we can. Thank you for your trust and business!

October 20, 2025

Dealership Rating
Employee Rating

Jack Kain Ford is the best. They always go the extra mile to make sure the customer is taken care of. More

by fredtgriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2025

Jack Kain Ford Inc. responded

Thank you for your business Mr. Griffin. We appreciate you and the time you took to leave us this review. We look forward to the opportunity of servicing you vehicle again.

October 17, 2025

Dealership Rating
Employee Rating

Very poor customer service and very disappointing for a long time family owned Ford dealership. Thanks but NO THANKS, I do not plan to return. I've already found another Ford dealer that is more than hap More

by ktrackn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 16, 2025

Dealership Rating
Employee Rating

Dealer service depts get a bad rap for a variety of reasons. Jack Kain isn't that kind of dealer. Every time they've serviced my truck it's been expertly done and highly professional. If their sales de More

by GARY.DAYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Jack Kain Ford Inc. responded

Thank you for trust and business! All our departments strive to give our customers only the best services we can. Thank you for your positive review! We appreciate you!

October 12, 2025

Dealership Rating
Employee Rating

The older gentleman came to my house to complete the software update on my Bronco Sport. I appreciate the at home service that can be done on my car. This is the second time. The first time was for a ba More

by pdgoforth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Baylor, Lynda Cunningham

Oct 30, 2025

Jack Kain Ford Inc. responded

Thank you for your trust and business! We are thrilled to hear how these home services have helped you. We appreciate you!

October 03, 2025

Dealership Rating
Employee Rating

They got me in and out when they said, the staff was super friendly, pricing might be a little high????? More

by mikeacritchfield
Recommend Dealer
Yes

Other Employees Tagged: Lisa O'Neal

Oct 06, 2025

Jack Kain Ford Inc. responded

Thank you for giving us a 5-star review! We appreciate you and your trust and business!

October 02, 2025

Dealership Rating
Employee Rating

Always friendly and helpful! The entire Quick Lane team go above and beyond for my family! Highly recommend their services even if you don’t own a Ford vehicle! More

by tracierwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Jack Kain Ford Inc. responded

Thank you for sharing your positive experience! We are thrilled to hear about your continued loyalty. We appreciate you and your business!

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