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Lisa O'Neal

Overview Reviews (118) Inventory (74)

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Lisa O'Neal

Lisa O'Neal | Page 2

Service Advisor

Jack Kain Ford Inc.

3405 Lexington Rd
Versailles, KY 40383

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4.7

118 Reviews

Overview Reviews (118) Inventory (74)

Dealership Experience

3 yrs, 2 mos

Industry Experience

3 yrs, 2 mos

Languages Spoken

English

4.7

118 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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118 Reviews of Lisa O'Neal

June 25, 2026

Dealership Rating

Employee Rating

Always prompt and friendly service. Convenient location, especially for me. Prices are reasonable and shuttle service is nice when needed. Convenient location, especially for me. Prices are reasonable and shuttle service is nice when needed. More

by bennyshrt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 08, 2026 -

Jack Kain Ford Inc. responded

Thank you for the wonderful review! We're so glad to hear you've consistently received prompt and friendly service from our team. It's great to know our convenient location, reasonable pricing, and shuttle service have made your visits even easier. We work hard to make servicing your vehicle as convenient and stress-free as possible. We truly appreciate your continued trust in Jack Kain Ford and look forward to seeing you again the next time your vehicle needs us!

June 24, 2026

Dealership Rating

Employee Rating

A manager needs return my call as soon possible. A manager needs return my call as soon possible. A manager needs return my call as soon possible. More

by Faith.rutherford1217

Verified Customer

Recommend Dealer

Other Employees Tagged: Lisa O'Neal

June 21, 2026

Dealership Rating

Employee Rating

Had a great visit to Jack Kain. No issues. Service tech did a great job. Lisa went over everything with me. Made good recommendations. Really pleased with the service I received. No issues. Service tech did a great job. Lisa went over everything with me. Made good recommendations. Really pleased with the service I received. More

by rpnorvell

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 08, 2026 -

Jack Kain Ford Inc. responded

Thank you for the fantastic review! We're so glad to hear you had a great service visit and that everything went smoothly. We'll be sure to share your kind words with Lisa. She'll appreciate knowing you found her recommendations helpful and that she took the time to review everything with you. We're also happy to hear our service technician provided the quality workmanship you expect. Thank you for trusting Jack Kain Ford with your vehicle. We truly appreciate your business and look forward to seeing you again for your next service visit!

June 20, 2026

Dealership Rating

Employee Rating

Kaitlyn always takes care of all automotive needs. Very professional and trustworthy. Thank you Kaitlyn Very professional and trustworthy. Thank you Kaitlyn More

by KELLYPAR3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Norris, Pat Kain, Max Andreoni, Brad Baylor, Kaitlyn Hudson, Abbey Ross

Jul 08, 2026 -

Jack Kain Ford Inc. responded

Thank you so much for the wonderful review! We'll be sure to share your kind words with Kaitlyn—she'll truly appreciate the recognition. Providing professional, trustworthy service and taking great care of our customers is exactly what Kaitlyn strives for every day. We're grateful for your continued trust in her and in the entire Jack Kain Ford service team. Thank you for your business, and we look forward to taking care of your automotive needs for many years to come!

June 18, 2026

Dealership Rating

Employee Rating

Had oil change everything went well What more do you want Lol things went well Lol things went well More

by geneobigpapa

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lisa O'Neal

Jul 08, 2026 -

Jack Kain Ford Inc. responded

Thank you for the great review—and the laugh! 😄 We're glad your oil change went smoothly and that everything went well. Honestly, that's exactly what we like to hear! We appreciate you choosing Jack Kain Ford for your service needs and look forward to making your next visit just as easy. Thanks again for your business!

June 16, 2026

Dealership Rating

Employee Rating

Work was completed on time and it was a very pleasant experience Work was completed on time and it was a very pleasant experience on a Friday morning experience Work was completed on time and it was a very pleasant experience on a Friday morning More

by dan547

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lisa O'Neal

June 15, 2026

Dealership Rating

Employee Rating

Good job thanks Thanks alot for taking me home & delivering my truck. You guys are good! Thanx again delivering my truck. You guys are good! Thanx again More

by ronald.dean1366

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lisa O'Neal

June 15, 2026

Dealership Rating

Employee Rating

Very friendly and knowledgeable staff. I have bought all of my vehicles from them and will continue to do so. I have bought all of my vehicles from them and will continue to do so. More

by Annm0356

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lisa O'Neal

June 14, 2026

Dealership Rating

Employee Rating

Came in for Tires, took longer than expected but the but the tires were a good price, friendly service. the tires were a good price, friendly service. More

by suluger

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

June 13, 2026

Dealership Rating

Employee Rating

Had an oil change and tires rotated. Once home realized wheel lock nuts were falling off, touched them and came off in my hand. Checked the rest of the wheel nuts, all were loose by manu Once home realized wheel lock nuts were falling off, touched them and came off in my hand. Checked the rest of the wheel nuts, all were loose by manual checking with tool in trunk. More

by rickyhadd1993

Verified Customer

Recommend Dealer

Other Employees Tagged: Lisa O'Neal

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