Lisa Onderko | Page 26

They never put my controls back the way I had them. The gal at the service department was short with me when I complained about my car not being washed and that my controls were not the way I had them. I gal at the service department was short with me when I complained about my car not being washed and that my controls were not the way I had them. I am dealing with major health problems and the stress of taking my car there is getting to be too much. I will be looking for another dealership closer to home when it is time to but another vehicle. I am very disappointed. More

by STILLERFAN1957 Verified Customer Verified Customer

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Ken Ganley Toyota will give you a bad trade-in value on your vehicle. You must negotiate to get a fair* price. Their salespeople will lie(omit the truth) to increase profits. Additional salesperson will tr your vehicle. You must negotiate to get a fair* price. Their salespeople will lie(omit the truth) to increase profits. Additional salesperson will try to upsell you on other important features at the end of your consultation, with the ability to set his own prices. The new* vehicle was very dirty on the inside, even know they claimed it was detailed. The service is slow, but not bad. Car wash has been down for months, despite that being a highlighted feature of the sale. Hidden fees discovered after purchase. More

by toyota.reviewer Verified Customer Verified Customer

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Easy to get a appointment that fit my schedule. They never seem to get the correct air pressure in the tires after rotating them ! Customer in the waiting room did not have a mask on ! Signs clearly sta never seem to get the correct air pressure in the tires after rotating them ! Customer in the waiting room did not have a mask on ! Signs clearly stated a mask policy More

by RMARUCA379 Verified Customer Verified Customer

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convenient, complete service. Expect to keep Highlander For extended time. Hopefully the best way to do it. Highly recommend this Toyota Dealership For all aspects of their business. For extended time. Hopefully the best way to do it. Highly recommend this Toyota Dealership For all aspects of their business. More

by KOMARFB Verified Customer Verified Customer

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shuttle driver had to be told to wear mask, didn't even have one with him.no manual or paperwork for key fob. No demonstration or info on fob functions. Not very customer centric. have one with him.no manual or paperwork for key fob. No demonstration or info on fob functions. Not very customer centric. More

by Bill QUALTERS Verified Customer Verified Customer

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Whether sales or service my experiences throughout have been great! I highly recommend, as well as will continue to purchase from Ken Ganley... Thank you! been great! I highly recommend, as well as will continue to purchase from Ken Ganley... Thank you! More

by HEATHER58 Verified Customer Verified Customer

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The receptionist is nice, and sometimes they’re nice over the phone, but I get so anxious every time I go in there because most of the people are either neutral or seem extremely annoyed. The waiting room is the phone, but I get so anxious every time I go in there because most of the people are either neutral or seem extremely annoyed. The waiting room is decent and has vending machines, but other than that I dread going in there. More

by Celeste Verified Customer Verified Customer

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very good servivice . very nice service people. the service I had was done very quickly. I will be back for servive next time when needed service I had was done very quickly. I will be back for servive next time when needed More

by FMESSINER Verified Customer Verified Customer

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Lisa and service was great… Not only did she Make the appointment for me she also followed up with anything gave me her business card with her direct number so I could call if I needed anything else in t appointment for me she also followed up with anything gave me her business card with her direct number so I could call if I needed anything else in the future More

by SPRIG10GA Verified Customer Verified Customer

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I called yesterday in a mild panic and Lisa had a good idea what the issue might be and got the car in today. Everyone was very nice! Thank you so much. idea what the issue might be and got the car in today. Everyone was very nice! Thank you so much. More

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