Lisa Rice | Page 67

oil change I recently purchased my car and was told the first couple of oils changes would be taken care of just make an appointment. So I had an appointment a I recently purchased my car and was told the first couple of oils changes would be taken care of just make an appointment. So I had an appointment a couple of weeks in advance and I get there the I’m told there is like a 3 hour wait. I got the oil change but I could t get the full service which includes the tires rotated as I could not wait 3 to 4 hours on a sat morning. Had I known this information I could of had someone drop me off. The lack of information provided by yal is not helpful at all. More

by MFISCHER1202 Verified Customer Verified Customer

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Excellent service experience They had an appointment available to meet our schedule. They are Friendly and very prompt. It is easy to check in and out. Great waiting area too They had an appointment available to meet our schedule. They are Friendly and very prompt. It is easy to check in and out. Great waiting area too. More

by ALANDLINDABIGGER Verified Customer Verified Customer

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3 hours and $72 later I had an appointment and had to wait three hours with a three year old toddler for an oil change and a tire rotation. When we bought the vehicle we we I had an appointment and had to wait three hours with a three year old toddler for an oil change and a tire rotation. When we bought the vehicle we were told the oil changes for the first year were free and we were charged $72 for an oil change, tire rotation and windshield wipers. Just reiceived a coupon in the mail for $10 off the oil change after I was already there. I do not think we will be back. More

by DEP4472 Verified Customer Verified Customer

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Always Awesome Customer Service Joe Platt is so very polite, attentive and keeps me posted on the service taking place on my vehicle. He always has my best interest involved with any Joe Platt is so very polite, attentive and keeps me posted on the service taking place on my vehicle. He always has my best interest involved with any problems they may find. I can honestly say Stringray is the best dealership and service department I have dealt with and my 38 years of owning a car. More

by glendakhoward Verified Customer Verified Customer

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Wonderful company Everybody is very friendly and helpful. They always have somebody to answer any questions and make the process very easy and I love that they follow u Everybody is very friendly and helpful. They always have somebody to answer any questions and make the process very easy and I love that they follow up after a service. More

by GOLDENMUSTANG89 Verified Customer Verified Customer

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Terrible experience Made appointment for minor work. Was not told truck would be kept for days! Loaner vehicle was not a truck. Loaner vehicle was not full of gas but I Made appointment for minor work. Was not told truck would be kept for days! Loaner vehicle was not a truck. Loaner vehicle was not full of gas but I was instructed to return full of gas When truck was returned tools were missing from floor of back seat. I was told by two different stingray managers that tools were never there and I was a liar. Guess my next vehicle which is less than a year away won’t be purchased from stingray Chevy. Too bad. I liked the sales guys. More

by SCOTTWBOYD605 Verified Customer Verified Customer

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Horrible experience I made an appointment to bring my 2017 duramax in for multiple issues all should be covered under warranty as I only have 25,000 miles. My truck sat I made an appointment to bring my 2017 duramax in for multiple issues all should be covered under warranty as I only have 25,000 miles. My truck sat at the shop for over a week before anyone looked at it. Then it took 15 days to get it back only to have 2 items fixed and they charged me to balance my tires. All of the other major issues were just swept under the rug and they couldn't find any issues. I will never bring my truck here again and I will not recommend anyone here. More

by JeffZ71 Verified Customer Verified Customer

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I was in and out very quickly I got in for service very quickly after a call to set up an appointment. Oil change and tire rotation was completed and I was on the phone road again. I got in for service very quickly after a call to set up an appointment. Oil change and tire rotation was completed and I was on the phone road again. Service representative was very nice and helpful. More

by Major tom Verified Customer Verified Customer

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First service visit, went very well. Went for the first service on my Equinox..Had an appointment and was in and out in about 30 minutes.Great service.my service advisor,Dorinda Phillips Went for the first service on my Equinox..Had an appointment and was in and out in about 30 minutes.Great service.my service advisor,Dorinda Phillips did a great job. More

by jimd Verified Customer Verified Customer

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Excellent Service It REALLY seemed like everyone there was helpful and friendly ... very refreshing to see people helping people from the person who took my keys to the It REALLY seemed like everyone there was helpful and friendly ... very refreshing to see people helping people from the person who took my keys to the rental car assistant Elizabeth I think.. to the person who gave me my truck back... I will definitely be back More

by SCOTTMORT Verified Customer Verified Customer

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