Dealership Experience
13 yrs, 3 mos
Industry Experience
13 yrs, 3 mos
Languages Spoken
English
693 Reviews
Write a Review693 Reviews of Lisa Rice
October 18, 2018
3 hours and $72 later I had an appointment and had to wait three hours with a three year old toddler for an oil change and a tire rotation. When we bought the vehicle we we I had an appointment and had to wait three hours with a three year old toddler for an oil change and a tire rotation. When we bought the vehicle we were told the oil changes for the first year were free and we were charged $72 for an oil change, tire rotation and windshield wipers. Just reiceived a coupon in the mail for $10 off the oil change after I was already there. I do not think we will be back. More
Other Employees Tagged: Deb Gill
October 18, 2018
Always Awesome Customer Service Joe Platt is so very polite, attentive and keeps me posted on the service taking place on my vehicle. He always has my best interest involved with any Joe Platt is so very polite, attentive and keeps me posted on the service taking place on my vehicle. He always has my best interest involved with any problems they may find. I can honestly say Stringray is the best dealership and service department I have dealt with and my 38 years of owning a car. More
Other Employees Tagged: Joe Platt
October 18, 2018
Wonderful company Everybody is very friendly and helpful. They always have somebody to answer any questions and make the process very easy and I love that they follow u Everybody is very friendly and helpful. They always have somebody to answer any questions and make the process very easy and I love that they follow up after a service. More
Other Employees Tagged: Fermin Rodriguez, Justin Culpepper , Alacia Stancil
October 18, 2018
Terrible experience Made appointment for minor work. Was not told truck would be kept for days! Loaner vehicle was not a truck. Loaner vehicle was not full of gas but I Made appointment for minor work. Was not told truck would be kept for days! Loaner vehicle was not a truck. Loaner vehicle was not full of gas but I was instructed to return full of gas When truck was returned tools were missing from floor of back seat. I was told by two different stingray managers that tools were never there and I was a liar. Guess my next vehicle which is less than a year away won’t be purchased from stingray Chevy. Too bad. I liked the sales guys. More
Other Employees Tagged: Justin Lawson, John Whaley
October 17, 2018
Horrible experience I made an appointment to bring my 2017 duramax in for multiple issues all should be covered under warranty as I only have 25,000 miles. My truck sat I made an appointment to bring my 2017 duramax in for multiple issues all should be covered under warranty as I only have 25,000 miles. My truck sat at the shop for over a week before anyone looked at it. Then it took 15 days to get it back only to have 2 items fixed and they charged me to balance my tires. All of the other major issues were just swept under the rug and they couldn't find any issues. I will never bring my truck here again and I will not recommend anyone here. More
October 12, 2018
I was in and out very quickly I got in for service very quickly after a call to set up an appointment. Oil change and tire rotation was completed and I was on the phone road again. I got in for service very quickly after a call to set up an appointment. Oil change and tire rotation was completed and I was on the phone road again. Service representative was very nice and helpful. More
October 08, 2018
First service visit, went very well. Went for the first service on my Equinox..Had an appointment and was in and out in about 30 minutes.Great service.my service advisor,Dorinda Phillips Went for the first service on my Equinox..Had an appointment and was in and out in about 30 minutes.Great service.my service advisor,Dorinda Phillips did a great job. More
Other Employees Tagged: Justin Culpepper , Andrew Kegerise, Dorinda Phillips was my service advisor,great job.
October 03, 2018
Excellent Service It REALLY seemed like everyone there was helpful and friendly ... very refreshing to see people helping people from the person who took my keys to the It REALLY seemed like everyone there was helpful and friendly ... very refreshing to see people helping people from the person who took my keys to the rental car assistant Elizabeth I think.. to the person who gave me my truck back... I will definitely be back More
Other Employees Tagged: Alacia Stancil, Jeremiah, BJ Powell , the girl that answered the phone... very helpful!!
September 28, 2018
Excellent Customer Service I was scheduled for a 7:30 AM appointment because I had a booked schedule on that day but due to an accident on the road (not me) I knew I could not m I was scheduled for a 7:30 AM appointment because I had a booked schedule on that day but due to an accident on the road (not me) I knew I could not make the scheduled appointment. I called and explained the situation and I was assured that they would take care of my vehicle as soon as I could arrive. They did exactly what they said they would do and I was out of the dealership very quickly in time to make my other appointments! That is how you take care of your customers! Thanks Stingray Chevrolet Service Department. More
September 26, 2018
Bought my dream car I bought a 2019 Corvette Grand Sport and it is fantastic. Blade Silver and beautiful. It runs like a scalded dog and maneuvers like and F-16. Ray H I bought a 2019 Corvette Grand Sport and it is fantastic. Blade Silver and beautiful. It runs like a scalded dog and maneuvers like and F-16. Ray Hillman did a great job in getting me a great deal. My grandson helped me pick it out and we both had smiley faces for a long time. Lisa made my "break-in" oil change a breeze. More
Other Employees Tagged: Ray Hillman , Eric Gerts

