Lexus is a wonderful vehicle.
The NX is my 7th. IS, CS, LS and 3 ES and now the NX. People at the dealership are pleasant, welcoming and polite.
The NX is my 7th. IS, CS, LS and 3 ES and now the NX. People at the dealership are pleasant, welcoming and polite.
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by Maryjean
Verified Customer
Verified Customer
Other Employees Tagged:
Shaun Mathis
, Jenny Bethell, Chris Carter, Robert Ramirez
Jun 24, 2023 -
Lexus Of Sarasota responded
Wow Maryjean, we can't thank you enough for being such a loyal Lexus customer! We have a great team of professionals here that are dedicated to providing you and everyone else who visits Lexus of Sarasota with only the best there is to offer. It’s so lovely to hear that Jenny, Robert, Lisa, Chris and Shaun have helped to make your experience such a positive one. Enjoy your new NX, we look forward to taking care of you for many happy miles to come! If there is anything else we can do for you, please let us know!
Eric was a total professional.
I contacted him prior to my purchase of my leased LC500, so when I arrived he had everything lined up. I was in and out within 90 minutes. Great expe
I contacted him prior to my purchase of my leased LC500, so when I arrived he had everything lined up. I was in and out within 90 minutes. Great experience. I definitely will contact Eric when it comes time for a new Lexus.
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by Dean Russell
Verified Customer
Verified Customer
Jun 10, 2023 -
Lexus Of Sarasota responded
Dean, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We are thrilled you had a great experience with us and hope to see you again soon. Please let us know if there is anything else you need.
Good experience each and every time.
All personnel are extremely helpful and courteous .The car is returned washed and cleaned
All personnel are extremely helpful and courteous .The car is returned washed and cleaned
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by Jagathy
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brad Smith
Jun 05, 2023 -
Lexus Of Sarasota responded
Lexus of Sarasota is thrilled that we have been able to provide a great experience time and time again. Your feedback is appreciated, thank you for taking the time to share this feedback!
Phil was knowledgeable and very informative regarding the
maintenance issues that are important to protecting my investments
maintenance issues that are important to protecting my investments
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by rbowen2
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2023 -
Lexus Of Sarasota responded
We’re thrilled that you were satisfied with your experiences at Lexus of Sarasota! Your feedback is greatly appreciated by our team. Thank you!
They always do a great job.
Lisa listen to my request and they take care of the problem. It’s always been a pleasure to work with Lisa and Jay Larry
Lisa listen to my request and they take care of the problem. It’s always been a pleasure to work with Lisa and Jay Larry
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by CLIFFHORNSBY
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2023 -
Lexus Of Sarasota responded
We greatly appreciate your loyalty Lexus of Sarasota thank you for sharing your positive experience with us and the community! We look forward to working with you again!
Busy place!
Great customer service. Staff are all very polite and professional. Overall good experience to buy out my lease.
Great customer service. Staff are all very polite and professional. Overall good experience to buy out my lease.
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by TERRI.SHAFER
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tim Eldridge, Chuck Johnson
Jun 05, 2023 -
Lexus Of Sarasota responded
Thank you, Terri! We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Long wait time for oil change and tire rotation.
No magazines in waiting area and I had to find my car in the parking lot!
No magazines in waiting area and I had to find my car in the parking lot!
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by BMCNIECE
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2023 -
Lexus Of Sarasota responded
Thank you for taking the time to provide us with this feedback in regard to your last service visit. We strive to provide the best experience possible, and we appreciate you pointing out some areas for potential improvements. I hope we can service you even better in the future. Thank you!
Quick, easy, efficient service.
Communication with Lisa was excellent and timely. Service recommended was 60k service
Communication with Lisa was excellent and timely. Service recommended was 60k service
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by MR.OZ
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2023 -
Lexus Of Sarasota responded
Quick, easy and efficient is exactly the type of service we aim to provide. We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Thank you for choosing Lexus of Sarasota!
Since moving to the Florida area, Lexus of Sarasota has
serviced my vehicle twice. I am very pleased with the service and the professionalism of everyone that was involved in the process. From Lisa, Keith
serviced my vehicle twice. I am very pleased with the service and the professionalism of everyone that was involved in the process. From Lisa, Keith and the service technician. I was especially elated with how they provide you with a video and explanation of services provided. I would highly recommend them!!! Thanks to all for assisting me with continuing to keep my vehicle running in top notch condition!!!!!
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by mercacct23
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Keith pick up/delivery
May 27, 2023 -
Lexus Of Sarasota responded
Welcome to Florida! We are happy to be your go to dealership here and hope to continue to provide exceptional service for all future visits. Thank you for choosing Lexus of Sarasota and sharing these kind words!
Great service friendly service everything is working well
and repaired . Nothing more to say thanks
and repaired . Nothing more to say thanks
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by AMBROSE3
Verified Customer
Verified Customer
Service Price Transparency