I was very happy with the last service at Sarasota Lexus.
Lisa was very helpful laying out the 50k service.. Car was done in the timeframe she gave me. I would definitely use the dealer service and Lisa agai
Lisa was very helpful laying out the 50k service.. Car was done in the timeframe she gave me. I would definitely use the dealer service and Lisa again. Snacks were a nice touch and loved the car wash.
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by CSERVIS123
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2023 -
Lexus Of Sarasota responded
I am so happy to hear you had such a positive experience with us. Thank you for choosing Lexus of Sarasota!
Great service total satisfaction so happy Thank you so
much. I appreciate you and the service team and my services advisor Debbie very much.
much. I appreciate you and the service team and my services advisor Debbie very much.
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by Lauren Koken
Verified Customer
Verified Customer
Service Price Transparency
May 25, 2023 -
Lexus Of Sarasota responded
Total satisfaction is our goal with every guest that comes through our dealership, I am so happy we were able to successfully reach that goal during your visit! We appreciate you Lauren, thank you for continuing to choose Lexus of Sarasota!
We like the dealership although there have been some
things we have been slightly unhappy with but the service overall has been good.
things we have been slightly unhappy with but the service overall has been good.
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by chchscholar
Verified Customer
Verified Customer
May 25, 2023 -
Lexus Of Sarasota responded
Thank you so much for taking your time to provide us with this feedback! We aim to provide an excellence each time you visit our dealership. If there is anything we can do to improve your experience in the future, please let me know. Thank you again! - Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com
Prompt service.
Lesa explained steps required and approximate time required. She kept me updated when additional work was needed.
Lesa explained steps required and approximate time required. She kept me updated when additional work was needed.
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by LEBAKING
Verified Customer
Verified Customer
Service Price Transparency
May 25, 2023 -
Lexus Of Sarasota responded
Thank you for choosing Lexus of Sarasota, we look forward to servicing you in the future!
Excellent service by Lisa Rubendunst.
..Found the cost of hydraulic hood lift ($600) a bit extreme, but I assume it is market price...overall service was superior
..Found the cost of hydraulic hood lift ($600) a bit extreme, but I assume it is market price...overall service was superior
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by ROSEMARY.CHASE5
Verified Customer
Verified Customer
May 25, 2023 -
Lexus Of Sarasota responded
Thank you for taking the time to provide us with this great feedback! We appreciate you.
It is always a great experience at Lexus of Sarasota.
The are awesome 👏 Did this already
The are awesome 👏 Did this already
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by IMFLETCH53@GMAIL.COM
Verified Customer
Verified Customer
Other Employees Tagged:
Lisa Rubendunst
May 25, 2023 -
Lexus Of Sarasota responded
Thank you for continuing to choose Lexus of Sarasota!
Our experience with this dealership has been mostly
positive. They occasionally promise more than they deliver but are a solid dealership
We would recommend them.
positive. They occasionally promise more than they deliver but are a solid dealership
We would recommend them.
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by chchscholar
Verified Customer
Verified Customer
May 16, 2023 -
Lexus Of Sarasota responded
Thank you for taking the time to provide us with this feedback. We appreciate your business and want to ensure that we deliver the best service possible every time you come to Lexus of Sarasota. If there is any additional input you are able to provide that would help us improve our future service, please let me know. I am happy to address any questions or concerns you may have. Thank you! - Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com
From the time that I called Lisa to set up the
appointment to bring my car in till we got finished she was excellent! She was caring, courteous, and kind. She explain to me I might have to keep th
appointment to bring my car in till we got finished she was excellent! She was caring, courteous, and kind. She explain to me I might have to keep the car the loaner car for a couple three days while they do all the work and wait on the parts to come in I said you do what you Gotta do just take care of my car. She was a great worker
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by JGRALEYMS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tim Eldridge
May 16, 2023 -
Lexus Of Sarasota responded
This is great to hear, thank you for choosing Lexus of Sarasota and providing us with excellent feedback!
The sales and service are always great.
I will continue to buy my cars from Lexus Sarasota.
I will continue to buy my cars from Lexus Sarasota.
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by BMCPASHOP
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2023 -
Lexus Of Sarasota responded
Thank you for choosing Lexus of Sarasota, we look forward to seeing you again!
Lisa Rubendoust is the best!
Great communication. She listens and is extremely knowledgeable about the product
Great communication. She listens and is extremely knowledgeable about the product
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by ALPCHIROPRACTIC
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2023 -
Lexus Of Sarasota responded
Thank you for choosing Lexus of Sarasota!