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Phillip Short
Phillip Short at Lexus Of Sarasota
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Phillip Short

Service Advisor - Lexus Certified -

Lexus Of Sarasota

4883 Clark Road
Sarasota, FL 34233

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4.8
13 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

33 yrs, 10 mos

Specialties & Trainings

TOYOTA MASTER DIAGNOSTIC TECHNICAIN

4.8

13 Reviews

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13 Reviews of Phillip Short

January 19, 2024

Dealership Rating
Employee Rating

Professional and considerate. A new wave of automobile sales and service with focus on partnering for a successful outcome. More

by annefoleyalper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scottie Best , Kevin White

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Feb 09, 2024

Lexus Of Sarasota responded

We appreciate the fantastic review and are glad we could we provided a seamless car buying experience. Thank you for choosing Lexus of Sarasota - if you have any further needs or questions, please reach out!

October 06, 2023

Dealership Rating
Employee Rating

Phillip is my advisor. He is always professional, communicative with every service. Phillip makes a routine service easy and pleasant. More

by Kc B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 1
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Oct 12, 2023

Lexus Of Sarasota responded

It is a pleasure to hear such kind words from you. Thank you for sharing your excellent experience with Lexus of Sarasota, we appreciate you continuing your loyalty to our service department.

September 22, 2023

Dealership Rating
Employee Rating

IOur dashboard has crashes on it I thought they should have fix before they sold it, I thought they should have fixed it or offered to. It looks much worst now after 2 weeks. More

by bbou7926
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Gray

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Sep 25, 2023

Lexus Of Sarasota responded

Thank you for taking the time to leave us a review. We continuously work to create honest and positive guest experiences, and I am sorry to hear that we missed the mark here. If there is anything we can do to assist in the matter, please send us an email at kmcallister@lexusofsarasota.com

September 13, 2023

Dealership Rating
Employee Rating

Phillip Short was very good at explaining what was happening to my Lexus. He kept me updated throughout the entire process and gave me options on what needed fixing right now and what I could do next More

by Coastie34286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 15, 2023

Lexus Of Sarasota responded

I am so happy to hear Phillip provided a seamless service experience. Thank you for choosing Lexus of Sarasota and sharing this glowing review. We appreciate your business and look forward to working with you again in the future!

August 23, 2023

Dealership Rating
Employee Rating

Wonderful service, and the personnel always exceed expectations. They keep you up to date on your service needs and always have a loaner car available if needed. More

by EHC1OFEHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Peters, Lisa Rubendunst, Kipp Kunz, Roberto Castrodad, Tanner Stempel, Joey Huynh , Tim Eldridge

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Sep 01, 2023

Lexus Of Sarasota responded

We are lucky to have such an excellent team here at Lexus of Sarasota! I am so glad to hear our service department has been able to take good care of you and your vehicle. Let us know if there is anything else we can do for you!

May 31, 2023

Dealership Rating
Employee Rating

Phil was knowledgeable and very informative regarding the maintenance issues that are important to protecting my investments More

by rbowen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Rubendunst

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Jun 05, 2023

Lexus Of Sarasota responded

We’re thrilled that you were satisfied with your experiences at Lexus of Sarasota! Your feedback is greatly appreciated by our team. Thank you!

May 29, 2023

Dealership Rating
Employee Rating

Very well Service You get a loaner. You get informt what's happened and the estimated cost. More

by GHELL3
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 05, 2023

Lexus Of Sarasota responded

Thank you for taking the time to give us your feedback. We’re glad to hear that you enjoyed your experience with Lexus of Sarasota, and we hope to see you again soon!

May 28, 2023

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Employee Rating

They were on time and all went great. Pleasant facility and staff. They explained all they did. More

by Jim
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 29, 2023

Lexus Of Sarasota responded

Jim, I am happy to hear you had a great visit to Lexus of Sarasota! Thank you for coming in.

May 25, 2023

Dealership Rating
Employee Rating

Great service friendly service everything is working well and repaired . Nothing more to say thanks More

by AMBROSE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Peters, Lisa Rubendunst, Kipp Kunz, Roberto Castrodad, Tanner Stempel, Joey Huynh , Tim Eldridge, Debbie Millis, Valentina Warren

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May 22, 2023

Dealership Rating
Employee Rating

Had been waiting 4- years for recalled interior parts. One call to Kipp and I had them in a week. More

by tom.sifrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kipp Kunz, Roberto Castrodad , Debbie Millis

Helpful
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May 27, 2023

Lexus Of Sarasota responded

I am so happy to hear Kipp helped get your situation resolved! Thank you for choosing Lexus of Sarasota!

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