Lisa Scogin | Page 7

Very friendly and professional. Customer service has always been the best. They go beyond for their customers. Customer service has always been the best. They go beyond for their customers. More

by dlochore369 Verified Customer Verified Customer

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Sales staff were very patient, attentive, and courteous. As an end-of-lease customer, and an undecided “next” car shopper, I was presented with model options within my desired features and price point. As an end-of-lease customer, and an undecided “next” car shopper, I was presented with model options within my desired features and price point. More

by LWFAZIOHOU Verified Customer Verified Customer

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Love working with Lisa on my new GX550 she is not a pushy sells person. sells person. More

by CRODJR2003 Verified Customer Verified Customer

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Lisa was very professional, knowledgeable and helpful. She was very patient to take me on multiple test drives, of different models, so that I could finalize what I was looking for. After purchasing a car She was very patient to take me on multiple test drives, of different models, so that I could finalize what I was looking for. After purchasing a car, Herb Mills III was very helpful in explaining features, its uses and helping me set up my setting preferences and linking my garage door opener and phone to the car. Curtis was friendly and great in explaining warranty plans and assistance with financing. More

by marielle6503 Verified Customer Verified Customer

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They were professional and courteous, especially Lisa. The whole place was clean, modern and welcoming. I enjoyed my experience at Northside Lexus. The whole place was clean, modern and welcoming. I enjoyed my experience at Northside Lexus. More

by niralipatel1972 Verified Customer Verified Customer

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Lisa is outstanding. Pays attention, listens to your needs, and works hard to hit every point on the list. Pays attention, listens to your needs, and works hard to hit every point on the list. More

by matthews.t.m Verified Customer Verified Customer

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Everyone was very personable, respectful, and responsive. Appreciated the good communication and smooth purchasing process. Appreciated the good communication and smooth purchasing process. More

by TINA_SANCHEZ74 Verified Customer Verified Customer

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Lisa Scogin was great, always prompt in replying and with clear answers, and kept me informed at times pro actively. We went back and froth for quite a while due to the long waitlist for the GX and she staye clear answers, and kept me informed at times pro actively. We went back and froth for quite a while due to the long waitlist for the GX and she stayed patient with me. When my car arrived and i went to pick it up she gave really clear explanations on how the technology on it worked etc More

by Mr Mace Verified Customer Verified Customer

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Lisa Scogin did an outstanding job of explaining the features of the NX models and showing us purchase and lease options. After finding our preferred options were available on a lot vehicle she tried t features of the NX models and showing us purchase and lease options. After finding our preferred options were available on a lot vehicle she tried to accommodate our request to hold the vehicle for more than one day so we could decide if we wanted to trade in our 2015 RX. While we were there our daughter from.North Carolina called not knowing we were looking at purchasing a new car. At that time she told us she might want our RX but needed to discuss with her husband and daughter first. Apparently the Northside policy is to only allow a one day hold prior to setting up closing on an available vehicle. Being a 22 year and 7 vehicle customer of NS Lexus I thought I could get a few days hold on a car that I committed to purchase with or without a trade in. I was disappointed but ended up resolving the trade in issue and purchased the NX without the trade in within 24 hours. The effort to do this caused me and my wife a bit of stress to change our schedules and make appropriate arrangements with my bank, etc. Again, we didn’t come to the store expecting to purchase a car that fast. The purchase process with the finance consultant was fantastic. Quick and efficient. Much better than the last time I purchased an NS Lexus. More

by JERALR Verified Customer Verified Customer

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Lisa was amazing, so helpful and considerate and made me feel taken care of and understood. feel taken care of and understood. More

by LAURENA2017 Verified Customer Verified Customer

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