Aniekan Edem

Highly recommend Chris Harris in sales at Northside Lexus. Chris is very knowledgeable and easy to work with. Chris is very responsive and exceeded my expectations in making sure that I had all the i Lexus. Chris is very knowledgeable and easy to work with. Chris is very responsive and exceeded my expectations in making sure that I had all the information I needed to select and purchase the right car for my daughter. Chris ensured that every part of the transaction was quick and smooth. I would not hesitate to work with Chris on future purchases. More

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Herb is top notch. We won’t buy a Lexus from anywhere else. Have had nothing but good experiences all around. We won’t buy a Lexus from anywhere else. Have had nothing but good experiences all around. More

by isaac29 Verified Customer Verified Customer

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I was actually very disappointed with my experience. I made the deal by phone and was thrilled with the customer service. The salesman was going off shift and set me up with another salesman to work wit I made the deal by phone and was thrilled with the customer service. The salesman was going off shift and set me up with another salesman to work with in person. I expected a smooth process once I arrived. Even though there was no negotiating to do, the process was long and drawn out once I arrived on site. At the last minute, right before I went to finance, they took $1,000 off my trade-in. Hmmm.... I was promised a detail and full tank before I left, but came out of finance and neither had been done. I was told I could bring the vehicle back, but I live 3 hours away. I have still not received my inspection sticker and it has been a month since my purchase. I've bought luxury cars for years and expect better customer service from a Lexus Dealership. More

by tammy.garza Verified Customer Verified Customer

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Northside Lexus is tops in customer care/service. Staff across all areas are professional, courteous, and friendly. They all go above and beyond to meet the needs of customers. Northside has a nic Staff across all areas are professional, courteous, and friendly. They all go above and beyond to meet the needs of customers. Northside has a nice selection of vehicles from which to choose. More

by SNBALLARD Verified Customer Verified Customer

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Had to rely on GM to straighten the mess Javier created. Javier accused us of things we didn’t do and tried to charge me over $5,000 on a buy back that shouldn’t have happened in the first place. If I decid Javier accused us of things we didn’t do and tried to charge me over $5,000 on a buy back that shouldn’t have happened in the first place. If I decide to trade my vehicle in for another newer model, I won’t come to this Lexus location. Javier is a crook! He even told me to take my SUV somewhere else for maintenance, oil changes, etc. Still owes me a tank of gas per Sales Manager. More

by RD.SAMS Verified Customer Verified Customer

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Donnie Went to work for me fast without a lot of back and forth. Now i do think that the prepping of your used premium cars needs to be upgraded. forth. Now i do think that the prepping of your used premium cars needs to be upgraded. More

by tinotnez1065 Verified Customer Verified Customer

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I had an excellent car buying experience at Northside Lexus! Steve Guzman is very professional and thorough in explaining everything about my new car. I appreciate the service that I have received and hi Lexus! Steve Guzman is very professional and thorough in explaining everything about my new car. I appreciate the service that I have received and highly recommend Northside Lexus! More

by kathrynbarnett12 Verified Customer Verified Customer

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Ashley is very friendly, calm and courteous. She handles the sale very professionally, always return the call prmptly. She handles the sale very professionally, always return the call prmptly. More

by hoe.chuah Verified Customer Verified Customer

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Excellent service. The staff is very caring. I appreciate how kind and friendly everyone is at the Woodlands dealership. Love all whom I have worked with. Very professi The staff is very caring. I appreciate how kind and friendly everyone is at the Woodlands dealership. Love all whom I have worked with. Very professional and knowledgeable. More

by manowlin Verified Customer Verified Customer

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Professionalism and a caring attitude were displayed by the staff. Phenomenal services provided yielded a long- lasting Trust. Thank You to Mr. Larry & Mr. Eden. the staff. Phenomenal services provided yielded a long- lasting Trust. Thank You to Mr. Larry & Mr. Eden. More

by wilburnc Verified Customer Verified Customer

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