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Lisa Stewart
Lisa Stewart at Armory Chrysler Jeep Dodge Ram FIAT of Albany

Lisa Stewart | Page 5

BDC Mgr

Armory Chrysler Jeep Dodge Ram FIAT of Albany

960 Central Ave
Albany, NY 12205

4.3
64 Reviews
4.3

64 Reviews

Write a Review

64 Reviews of Lisa Stewart

September 04, 2024

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Employee Rating

Everytime I’ve had an issue with my leased vehicle there is zero customer service . Zero communication . Can never speak to someone or get a call back or any information . Routinely stranded with no vehicle More

by TFRIISS92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 06, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, My sincere apologies for the lack of communication and customer service you've experienced with your leased vehicle. This is not the level of service we strive to provide, and I'm sorry for any inconvenience caused. When you can, please reach out so we can address these issues together. Thank you, Craig Colangelo - Service Manager - craigcolangelo@armoryauto.com

September 02, 2024

Dealership Rating
Employee Rating

Prompt attention when we arrived. Billy Comtois was knowledgeable about the Dodge van and friendly. More

by Lmdennis1
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Comtois

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Sep 03, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks from the entire team at Armory CDJR of Albany . We hope to serve you a five-star experience again soon!

August 28, 2024

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Employee Rating

They were very curtious. I am happy with the service and quality of the repair. More

by ATANNATTA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Walts , Ray, sauro

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Aug 29, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are always thankful for positive feedback from our customers at Armory CDJR of Albany. Thank you and see you again during your next visit!

Aug 29, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are always thankful for positive feedback from our customers at Armory CDJR of Albany. Thank you and see you again during your next visit!

August 28, 2024

Dealership Rating
Employee Rating

Very helpful staff, quick and easy purchase process, would recommend to those looking for a car. More

by acarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mackay, Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Brian Walts, Dave Crist

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Aug 28, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

August 26, 2024

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Employee Rating

My service team always takes care of me. I continue to return because I trust Paul Cassala, Bill Comtois, and Jesse Cramer More

by WINEWOLF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerome Rucker, Billy Comtois

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Aug 27, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are very happy to have provided you with such a positive experience! We'll pass along your compliments to Paul, Bill, and Jesse. We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

August 23, 2024

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Employee Rating

The sale was very relaxed. Brian added the personal touch that was refreshing. It was a very good representation for Armory. More

by urbsman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Walts

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Aug 25, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are so glad that we had the opportunity to work with you, and that Brian and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Armory Customer Relations Team

August 22, 2024

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Employee Rating

You guys suck and just never call anyone back I had to beg for an appointment for a car that was under warranty. You only called back after I called the salesman I bought the car from. More

by CURRAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Walts , Everyone else zero

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Aug 23, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello Curran, I apologize for the frustration you experienced trying to schedule an appointment. This is not the level of service we aim to provide, especially for warranty issues. Please reach out directly so I can personally address your concerns. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

August 16, 2024

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Employee Rating

My salesman Brain Wats was great have no problem with him I am on my 5 vehicle with him More

by tankracer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Walts

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Aug 16, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words for Brian, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

August 14, 2024

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Employee Rating

They are always very helpful and courteous and my car is always finished on time. More

by MARGITRADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Margit, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lisa met your expectations. Thank you again for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Armory Customer Relations Team

August 13, 2024

Dealership Rating
Employee Rating

Dealership Experience has Improved! !! Historically, I would take my car to the dealership for repair work, only to be disappointed with the outcome for one reason or another. BUT, I More

by Ms. Freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miron- Service Advisor

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Aug 14, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Armory Customer Relations Team

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