Lisandio Chacon

Worked with Lisandio and he was amazing and kept us updated throughout the entire process. Love my new Mini! We preordered the car in February and it arrived a lot earlier than I anticipated. This has updated throughout the entire process. Love my new Mini! We preordered the car in February and it arrived a lot earlier than I anticipated. This has been my little dream car since I was in high school - I love it. Great service all around so far. More

Helpful 0

Report | Print

DO NOT PURCHASE ANY CAR FROM THIS DEALERSHIP For more info, refer to my other review. This is also a bait-and-switch, therefore a misrepresentation of the product. info, refer to my other review. This is also a bait-and-switch, therefore a misrepresentation of the product. More

Helpful 1

Report | Print

Lisandio Chacon Was amazing from the beginning to the end. Thank you for the wonderful experience. end. Thank you for the wonderful experience. More

Helpful 0

Report | Print

DO NOT BUY ANY ELECTRIC CAR. In March 2023, I purchased a new 2023 Mini Cooper SE 2 Door. This dealership talked me out of a motorized vehicle. During this time, they were offe In March 2023, I purchased a new 2023 Mini Cooper SE 2 Door. This dealership talked me out of a motorized vehicle. During this time, they were offering tax incentives to move their electric car inventory. Since I purchased this car, I have only encountered problems. This car does not perform as promised and is not properly designed. This car is not safe. Additionally, Schomp Mini manipulated me, stating it would be cheaper than having a gas model. BMW and MINI have not created a safe car, worthy of their premium pricing. It is overvalued and it does not meet safety standards. After consulting several entities, MINI, BMW and Schomp Mini seem to have engaged in manipulation, misrepresentation and false advertising, among other practices. There are design defects with this model, which pose various safety issues. First, the advertisements stated a range of 100 to 114 miles on a full charge, which Schomp Mini also told me. Contrary to their advertising, you spend more money charging than you spend on gas for a gas car. Additionally, the advertising said it would take 4 hours to charge at your home and this is what I was also told. Instead, it takes 2 full days at home to get it close to a full charge. While selling the car to me, they promised the car would reach at least 100 miles on a full charge. However, this car does not reach that amount at all. Also, this car abruptly stops charging before reaching the “full charge”. Besides the range, it significantly drains the battery to turn on the AC and the heat. If it is cold outside, it will also drain the battery and drastically delay charging. I have to make a choice between being hot/freezing and getting to my destination or not turning on heat/ac and not getting to my destination. Over the course of my ownership, this car has had 4 flat tires on a brand new car. When I have talked to automotive experts, they say it is because this car is heavier than a gas model. When I reached out to MINI and BMW, they said tires are considered “natural wear” and they are not responsible for that. A Schomp Mini mechanic also stated that this model weighs more than a gas model, making it more susceptible to flat tires. This should have been mentioned to me at the point of sale, as I would not have purchased this car. This car is not safe nor is it reliable for a young woman to have. Who knows if the tires will blow out on the highway or in a bad neighborhood. I have already spent thousands of dollars on these tires, all within one year. The tires go flat every 2 to 3 months and to top it off, there is no spare included with this car. This demonstrates how BMW/Mini have not designed a proper tire for this car. Additionally, there are software bugs with charging and Apple CarPlay syncing. While trying to plug into various chargers, the charger gives me an error message saying, “unable to charge”. This information was withheld from me at the time of purchase. While speaking to several people at Schomp Mini, they said there have been a lot of complaints about this car and told me these sound like issues with the car. All three entities are refusing to take accountability for their actions and for this product. Instead, they are directing blame toward each other. I refuse to do business with Mini, BMW and Schomp Mini ever again. I will ensure I let others know this as well. Schomp Mini did not provide the sales contract to me at the time of purchase, as I had not seen it again until a month ago when I had to ask for it. Over the last year, I have filed numerous complaints with MINI, BMW, and Schomp Mini regarding these issues. This has been an ongoing problem and all parties have been unresponsive. They are uninterested in helping me and saying there is nothing else they can do. Another matter I was not aware of was that these cars depreciate by half. One of the Sales Managers, Jin Jang and one of the advisors, Lisandio told me they hold their value. More

Helpful 6

Report | Print

During my search for a Coupe S while out of state, I came across one at Schomp Mini. My Client Advisor was Lisandio Chacon, and right from the start, he was incredibly helpful. The follow-through on communic across one at Schomp Mini. My Client Advisor was Lisandio Chacon, and right from the start, he was incredibly helpful. The follow-through on communication was excellent, as he promptly sent me all the pictures and videos I needed to make an informed decision. He was also very supportive in setting up the vehicle's shipment to me and handling all the necessary paperwork. This being my fourth Mini, I am certain that when the time comes for another one, Schomp will be my first choice again. Their reasonable prices and exceptional customer service truly set them apart. I highly recommend Schomp Mini. More

Helpful 0

Report | Print

Great! Very helpful ,informative and knowledgeable. I would buy another car from him if the need arise . Very helpful ,informative and knowledgeable. I would buy another car from him if the need arise . More

Helpful 0

Report | Print

The staff at Schomp Mini is amazing! Everyone was nice to us from the sales to service staff. Everyone was nice to us from the sales to service staff. More

Helpful 0

Report | Print

What an easy, professional experience! Lisandio was very responsive to my initial email request. In fact, I had multiple appointments to test drive vehicles at other locations. I decided t Lisandio was very responsive to my initial email request. In fact, I had multiple appointments to test drive vehicles at other locations. I decided to go to Lisandio as my first stop because of his quick, professional response. More

Helpful 0

Report | Print

We had a great buying experience at Schomp Mini. Licandio was very responsive to our inquiries, sending videos of our prospective car and keeping in communication with us while we waited for our car Licandio was very responsive to our inquiries, sending videos of our prospective car and keeping in communication with us while we waited for our car to go through one last inspection. This is our second Schomp buying experience and I find they have the best prices and employees I enjoy working with. More

Helpful 0

Report | Print

Lasandro did a wonderful job! He called me to discuss what I wanted and when we arrive at the dealership all my options were waiting up front for me. We were in a little bit of a He called me to discuss what I wanted and when we arrive at the dealership all my options were waiting up front for me. We were in a little bit of a hurry but Lasandro got us out in time to get to work. Additionally, we brought our dog and everyone was really nice to him which I really appreciate. I've been leasing with Schomp mini for 9 years, I hope I can work with Lasandro again. More

Helpful 0

Report | Print