Loan Pham
Loan Pham at Jim Ellis Chevrolet of Atlanta

Loan Pham

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.4
119 Reviews
4.4

119 Reviews

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119 Reviews of Loan Pham

January 31, 2026

Dealership Rating
Employee Rating

The Lady helped us very well. She answered all of our questions and followed up with us. She even sent us a Lyft to pick my wife up when the car was ready. The Traverse was cleane More

by Salessia and Don
Service Price Transparency
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Recommend Dealer
Yes

December 04, 2025

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In and out quickly and everything is in a good state. Thanks again so much! More

by davequick
Service Price Transparency
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Recommend Dealer
Yes
Dec 05, 2025

Jim Ellis Chevrolet of Atlanta responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2025

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Short handed on technicians and still was able to render service in a timely manner manner thanks More

by MARVIN_REAVES
Service Price Transparency
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Recommend Dealer
Yes
Nov 06, 2025

Jim Ellis Chevrolet of Atlanta responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

October 15, 2025

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A lack of communication from services advisor to customer. A poor attitude about having to work with third party warranty companies. More

by JACOBT45
Service Price Transparency
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Recommend Dealer
No
Oct 20, 2025

Jim Ellis Chevrolet of Atlanta responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 457-8211 when you have a chance. Thank you, and we look forward to hearing from you.

May 16, 2025

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Employee Rating

Purchased a 2022 Malibu in November 2024, 3 months later engine light came on due to turbo boost engine pressure low. We've taken it back to the dealer 3 times and the engine light came on again with the sa More

by Toya713
Service Price Transparency
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Recommend Dealer
No

March 08, 2025

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Loan Pham did an amazing job keeping us updated on the repairs to our truck.The repairs were done in a timely manner and we received our truck nice and clean. More

by Jcastillo
Service Price Transparency
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Recommend Dealer
Yes
Mar 09, 2025

Jim Ellis Chevrolet of Atlanta responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

February 21, 2025

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Jim Ellis is very responsive and very informative. They communicate well and have great customer service. More

by WARRENS_05
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Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Michael Fair

Feb 23, 2025

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

December 27, 2024

Dealership Rating
Employee Rating

Tooo expensive on sale and service. I don't want to go to this place. More

by NAHARAKHANAM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Dec 28, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 06, 2024

Dealership Rating
Employee Rating

Very helpful. Thanks for taking care of our vehicle. We will be back in the future for more repairs . Thanks again so much! More

by ROBERT@PARKERYOUNGCONSTRUCTION.COM
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 07, 2024

Jim Ellis Chevrolet of Atlanta responded

Thanks, Robert, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

November 16, 2024

Dealership Rating
Employee Rating

Everything was great! !! Loan was so nice, helpful and friendly!!! I appreciate the ride home and back! Everything was very easy! More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, Judy, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

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