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Loan Pham
Loan Pham at Jim Ellis Chevrolet of Atlanta

Loan Pham | Page 11

Service Consultant

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.7
138 Reviews
4.7

138 Reviews

Write a Review

138 Reviews of Loan Pham

March 10, 2023

Dealership Rating
Employee Rating

Staff is very pleasant. They go out their way to assist. With the backup of getting your car, they are always getting you the best dates and calling you back More

by CWASHINGTON25327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez , Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, David Theriault

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Mar 11, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

March 09, 2023

Dealership Rating
Employee Rating

My service tech had me in and out of service in under a hour. This exceeded my expectations. More

by KEVJETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sonja Brown, Charles Prayor

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Mar 11, 2023

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

March 09, 2023

Dealership Rating
Employee Rating

Loan was the BEST! !! She was very thorough with helping me understand my claim process! More

by Ceegee5480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 11, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Loan and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

March 08, 2023

Dealership Rating
Employee Rating

Great customer service, employees are very professional, timely is great, they make you feel comfortable. More

by ACAPULCOMEX75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 09, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

March 03, 2023

Dealership Rating
Employee Rating

Service staff was very helpful and concerned about our issue. She got the mechanic on the line when we had more questions that she couldn’t answer. More

by JMAC721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 04, 2023

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

March 03, 2023

Dealership Rating
Employee Rating

Excellent services and personnel; family have gone here for cars and maintenance for years. Trustworthy dealership and personnel always very helpful and great to deal with. Jobs are always done right an More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez , Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, David Theriault

Print
Mar 04, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

March 03, 2023

Dealership Rating
Employee Rating

I came in to have my air bag replaced because of a recall. Once completed, the airbag light on my dashboard was on. When I called and left a message, no one returned my call. I had to handle this issu More

by mkean328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Mar 07, 2023

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

March 01, 2023

Dealership Rating
Employee Rating

I received excellent customer service and my vehicle always runs great following my visits. I travel over 20 miles from my own dealership specifically because of how I am treated as a customer. More

by FRITZGJOSPEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 02, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

March 01, 2023

Dealership Rating
Employee Rating

You guys was great,I'll be back to do my car maintaince,good service..... More

by Keisa37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez , Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, David Theriault

Print
Mar 02, 2023

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

February 24, 2023

Dealership Rating
Employee Rating

JIM Ellis Chevy always seems to give good service at fair prices. Thank you Jim Ellis More

by FOOTECARTERWEDDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elise Schaaf

Print
Feb 26, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

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