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Loan Pham
Loan Pham at Jim Ellis Chevrolet of Atlanta

Loan Pham | Page 10

Service Consultant

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.7
138 Reviews
4.7

138 Reviews

Write a Review

138 Reviews of Loan Pham

April 04, 2023

Dealership Rating
Employee Rating

Don’t expect honesty or any form of organization. No less for the mechanic to clean up their own finger prints More

by Qwert51918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Luis Valdez, Ricky Wong , Christian Locklear, Charles Prayor

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Apr 08, 2023

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 29, 2023

Dealership Rating
Employee Rating

Great service. Great customer service. The refreshments were awesome. The playroom did need more crayons and toys but overall my child was busy playing. More

by Camilla1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elise Schaaf

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Mar 29, 2023

Jim Ellis Chevrolet of Atlanta responded

Camilla, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

March 23, 2023

Dealership Rating
Employee Rating

Loan was very sharp and she kept me up to date on the process of my van. Recommended a service I needed at 60,000 miles and I agreed to it. She has a wonderful attitude and a pleasant smile. More

by LEON.JOBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 24, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you, Leon, for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

March 23, 2023

Dealership Rating
Employee Rating

I received quick and efficient service. loan was helpful and informative. Much appreciated, thanks again. More

by Kkid8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf

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Mar 24, 2023

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Loan and the team met your expectations. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

March 21, 2023

Dealership Rating
Employee Rating

Was very pleased, liked that they kept me informed about my vehicle at all times. Very pleasant and friendly atmosphere. More

by Paulette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 22, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

March 20, 2023

Dealership Rating
Employee Rating

Loan was fantastic as my service advisor. Got my car on time and she was very knowledgeable More

by Meieree3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 20, 2023

Meieree3 responded

Loan is great

March 18, 2023

Dealership Rating
Employee Rating

Surprised with the high level of service and exceptional care. Great experience. Thank you LoAn Pham. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 22, 2023

Jim Ellis Chevrolet of Atlanta responded

Marco, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Mar 18, 2023

Marco responded

Thank youb once again.

March 14, 2023

Dealership Rating
Employee Rating

The service completed less than I expected to be, and the person who assisted was nice More

by REDATSEGAW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sonja Brown

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Mar 15, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

March 11, 2023

Dealership Rating
Employee Rating

I am highly grateful for your great service you gave to my car Chevrolet Sonic 2013 Again thank you so much More

by egle osorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Shanise Presley , Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, David Theriault, Luis valdes

Print
Mar 13, 2023

Jim Ellis Chevrolet of Atlanta responded

Egle, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

March 11, 2023

Dealership Rating
Employee Rating

It took awhile for our service to complete, but our person kept us informed. That was a plus! More

by CWATTS7412
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 11, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

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