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Loan Pham
Loan Pham at Jim Ellis Chevrolet of Atlanta

Loan Pham | Page 6

Service Consultant

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.7
138 Reviews
4.7

138 Reviews

Write a Review

138 Reviews of Loan Pham

June 03, 2024

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Employee Rating

I was kept informed the whole time I was at the shop about the progress of the work More

by Dexter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kalo Brantley

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Jun 03, 2024

Jim Ellis Chevrolet of Atlanta responded

Thanks, Dexter, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

May 27, 2024

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Employee Rating

Loan Pham was an excellent coordinator for auto repairs on my 03 Chevy Malibu. Your shop did an excellent job repairing the electrical problem! Thanks! More

by moushegianr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 29, 2024

Jim Ellis Chevrolet of Atlanta responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2024

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Employee Rating

I presented a problem with the turn signal switch and requested repair or replacement. The requested service was resolved quickly and satisfactorily. More

by jays-beltway.0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 27, 2024

Jim Ellis Chevrolet of Atlanta responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

April 20, 2024

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Employee Rating

Luis was very helpful. Dealership they’re not interested in us as a customer I won’t come back Thank you More

by Acastanedaess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez , Jason Blanchard, Michael Fair, Retanza Grier, Orlando Jeffrey, Claudine Mathews, David Theriault

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Apr 23, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. \

April 20, 2024

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Employee Rating

Service Agent was courteous and professional. Called me as promised to keep me updated. While I was disappointed that the service department was about a week behind, they informed me upfront of More

by darrell_cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 21, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, Darrell, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

April 17, 2024

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Employee Rating

Best dealers in town . JimEllisChevrolet is the best in GEORGIA.And Nick made excellent job.I will recommend all my friends More

by Anthony Portillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez , Jason Blanchard, Michael Fair, Retanza Grier, Orlando Jeffrey, Claudine Mathews, David Theriault

Print
Apr 17, 2024

Jim Ellis Chevrolet of Atlanta responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet and for helping to spread the word about us, Anthony. Expect the Best! Service Manager Mr. David Theriault

December 15, 2023

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Employee Rating

They did a very good job of keeping me up to date with the repairs and I received it back in the expected time. More

by raym2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez , Retanza Grier, David Theriault

Print
Dec 15, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

December 13, 2023

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Employee Rating

dropped my vehicle off at Jim Ellis Chevrolet on November 2nd to diagnose and repair a torque tube. Over the course of 5 going on six weeks Ive been vaguely informed of my warranty coverage and potential out More

by CantIgnoreMe4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey , Harvey Gene Wright

Print
Dec 16, 2023

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. We'd love to get to the bottom of this and turn things around for you.

November 29, 2023

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Employee Rating

Loan Pham did a fantastic job setting everything up and making sure it got done in a timely manner! Highly recommend her! More

by jrgarrard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 30, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Loan delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

November 20, 2023

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Employee Rating

I like the way you guys let me see the video call underneath the car More

by stonehouzeceo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez , Retanza Grier, David Theriault

Print
Nov 20, 2023

Jim Ellis Chevrolet of Atlanta responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

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