Loan Pham
Loan Pham at Jim Ellis Chevrolet of Atlanta

Loan Pham | Page 6

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.4
123 Reviews
4.4

123 Reviews

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123 Reviews of Loan Pham

October 20, 2023

Dealership Rating
Employee Rating

Worked hard to find my problem. Found it a fixed it next day. Also tried to keep the cost down More

by RICHSSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

October 20, 2023

Dealership Rating
Employee Rating

Great experience. I loved the recorded inspection video, I think it's a great idea to establish transparency. Thanks a lot! More

by I. Bagayoko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez , Retanza Grier, David Theriault

Oct 22, 2023

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

September 30, 2023

Dealership Rating
Employee Rating

This dealership was very professional, they let me tow my car in a day early because it wouldn’t start. They kept in contact with me regarding my vehicle, even sent me a video telling me what was wrong with More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RJ the technician

Oct 01, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you, Nancy, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

September 23, 2023

Dealership Rating
Employee Rating

Above and beyond service. They went out their way to make sure I was taken care of. More

by lbaldwin357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

Sep 25, 2023

Jim Ellis Chevrolet of Atlanta responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2023

Dealership Rating
Employee Rating

Easily accessible from I285- peachtree road Spacious, clean with people who seek to assist and meet you automotive needs - for me the problems were all GMC related More

by BILLHALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franchely Reyes, Luis Valdez

Sep 19, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your feedback. We appreciate your business and hope you will give us another opportunity to serve you! Expect the Best! Service Manager Mr. David Theriault

August 23, 2023

Dealership Rating
Employee Rating

They deliver top of the line service to every customer. Regardless of their issue their vehicle. More

by ANTANDERSON86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Jim Ellis Chevrolet of Atlanta responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

August 17, 2023

Dealership Rating
Employee Rating

Ralph and David, always make sure I am taken care of! Brian, Amanda great service , even better people More

by EllureCosmetics
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Ralph Sorrentino, Luis Valdez , Retanza Grier, David Theriault, Brian in services

Aug 19, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

August 01, 2023

Dealership Rating
Employee Rating

Service was completed within time promised. Comfortable waiting area for customers. Advisor remembered me from last year’s service More

by ED.WOOLLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

July 31, 2023

Dealership Rating
Employee Rating

Since I purchased my car 6 years ago Jim Ellis Chevrolets service department has gone above and beyond the duties to keep me running safely. More

by se.sessoms
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez , Sam Afeworki, Retanza Grier, David Theriault

Aug 01, 2023

Jim Ellis Chevrolet of Atlanta responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

July 18, 2023

Dealership Rating
Employee Rating

Customer service was good! Wait time was within what I was told. I was very pleased More

by WITHTHISRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2023

Jim Ellis Chevrolet of Atlanta responded

Thanks so much for your review! We're thrilled that we could meet your needs in a timely manner. Expect the Best! Service Manager Mr. David Theriault

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