Logan Bird

This is my fourth vehicle from Lithia Ford. They continue to give us outstanding service.. I discovered a nail near the sidewall of one of the tires. They ended up putting all new tires on my v They continue to give us outstanding service.. I discovered a nail near the sidewall of one of the tires. They ended up putting all new tires on my vehicle.! Awesome! More

by TODDLEE40 Verified Customer Verified Customer

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Kim Luy and Gennadiy Barbin always make purchasing a vehicle a pleasant experience! They are both awesome and we totally enjoy doing business with Lithia Ford Lincoln of Boise! Everyone makes you feel w vehicle a pleasant experience! They are both awesome and we totally enjoy doing business with Lithia Ford Lincoln of Boise! Everyone makes you feel welcome from the minute you walk through the door. We love them all! Everyone should get 10 stars; not just 5! More

by BUSTER4 Verified Customer Verified Customer

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Lithia Ford in Boise is the BEST! Kim Luy and Logan Bird are amazing! Everyone At Lithia Ford in Boise are awesome! Kim Luy and Logan Bird are amazing! Everyone At Lithia Ford in Boise are awesome! More

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Kim made my experience absolutely amazing especially given my "unique" sale that wound up happening in the end. So super friendly, kind and helpful. I have definitely found my go-to person for any vehic given my "unique" sale that wound up happening in the end. So super friendly, kind and helpful. I have definitely found my go-to person for any vehicle purchases in the future. The whole team made this experience great from start to finish including Kim, Logan the manager and Gene in finance. I cannot express my appreciate enough!! More

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This is the worst car purchase experience of my life. We a new truck 5 days ago for $92,000 and it has broken down at one point or another every day since. The salesman was good until we signed, then n We a new truck 5 days ago for $92,000 and it has broken down at one point or another every day since. The salesman was good until we signed, then not very helpful. The sales manager has offered virtually nothing to help with us. Other dealers along our path have been far greater help. Avoid Lithia Ford in Boise. They don’t care at all about loyal Ford customers. More

by SCOTT Verified Customer Verified Customer

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Great folks that did everything to make sure that this was a smooth transaction and pain free was a smooth transaction and pain free More

by AALUCK Verified Customer Verified Customer

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We loved working with both Kim Luy and Logan Bird, they are just great people and actually care to get to know you and not just sell a car! They help you out! are just great people and actually care to get to know you and not just sell a car! They help you out! More

by Carrerik Verified Customer Verified Customer

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She has been amazing! She answered all of our questions and sent us pictures right away! She found us exactly what we were looking for and has become like our family! Also She answered all of our questions and sent us pictures right away! She found us exactly what we were looking for and has become like our family! Also Logan was a great help for us as well and made the deal so smooth and just what we wanted! Thank you both so much for a great experience! More

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I was very happy with my salesperson and he did an excellent job! Jim Sterk was also very helpful. excellent job! Jim Sterk was also very helpful. More

by PAULSAC Verified Customer Verified Customer

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I have been going to Lithia Ford for over 16 years. I have been working with Kim Luy and Logan Bird for all this time. I have personally purchased over 15 vehicles. Friends, family and coworkers have I have been working with Kim Luy and Logan Bird for all this time. I have personally purchased over 15 vehicles. Friends, family and coworkers have purchased over 60 vehicles in this time frame as well. I personally was amazed with Kim Luy friendliness, helpfulness and willingness to go the extra mile to answer my questions no matter how small or obscure they were from my first visiting 2006 to my last on 04/04/2023. She would frequently involve Logan Bird in my quest for knowledge(or to be honest just to satiate curiosity). They have a wonderful interpersonal dynamic when it comes to working with customers and make you feel welcomed and relaxed when researching a car to buy. I was never hurried or pressured during my sales experience. They always responded quickly when I was seeking support for the new cars after a sale. Everything I said above was experienced by my family as well as friends that bought vehicles from them. I have not known Gennadiy Barbin as long as Kim and Logan but for the past several buying experiences he has been friendly, professional, patient and knowledgeable. He made filling out the paperwork mostly painless(always a little pain in paperwork. lol) Overall thank you everyone that helped us over the years at Lithia Ford. Especially the service department. Too many people to remember them all but I've never had a bad experience or felt rushed at Lithia. As long as I live in Boise they will be were I go to buy a new vehicle and get it serviced. More

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