Tina Nikolov
Tina Nikolov at Biggers Mazda

Tina Nikolov

Service Advisor

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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4.8
30 Reviews

Languages Spoken

Bulgarian Bulgarian

4.8

30 Reviews

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30 Reviews of Tina Nikolov

July 13, 2026

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Employee Rating

Tina was helpful and thorough with the estimated repair for my Mazda 3. She was empathetic and made a difficult situation easier. More

by rgorniak123
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Henry

Jul 13, 2026

Biggers Mazda responded

Thank you for the kind words. Have Great Day.

July 10, 2026

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Quick and efficient (a lot faster than the other dealerships I've been in). Thorough check, I didn’t feel pressured to get anything that I didn't need. The most important components were focused on More

by cheyennecurd
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Recommend Dealer
Yes

Other Employees Tagged: TINA

Jul 11, 2026

Biggers Mazda responded

Thank you for servicing with us at Biggers. Happy Trails.

July 07, 2026

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Everything went smooth service was as expected I had no problems will be back again thank you More

by jamendoza10
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Recommend Dealer
Yes
Jul 08, 2026

Biggers Mazda responded

Thank you for your 5-star review! We're happy to hear that everything went smoothly and that your service experience met your expectations. Providing a hassle-free visit is what we strive for, and we're grateful for your trust in Biggers Mazda. Thank you for choosing us, and we look forward to seeing you again next time!

July 03, 2026

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Tina was very pleasant! Service was performed well, however, I wish the cost was less. More

by Mustang7250
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Recommend Dealer
Yes
Jul 06, 2026

Biggers Mazda responded

Thank you for your 5-star review! We're so glad to hear that Tina provided you with a pleasant experience and that you were happy with the quality of the service. We appreciate you sharing your feedback about the pricing, as comments like yours help us continue to improve the overall customer experience. Thank you for choosing Biggers Mazda—we truly appreciate your business and look forward to serving you again in the future.

July 02, 2026

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Staff at Bigger’s Mazda have always been courteous and professional. I’ve had wonderful experiences with this dealership and would highly recommend them. More

by njuola
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Recommend Dealer
Yes
Jul 02, 2026

Biggers Mazda responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and your continued trust in Biggers Mazda. It's great to hear that our team has consistently provided you with courteous and professional service. Your recommendation means a great deal to us, and we're grateful for the opportunity to serve you. We look forward to seeing you again for many more great experiences. Thank you for choosing Biggers Mazda!

July 01, 2026

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Sebastian did a great job with my oil change. Tina provided excellent customer service from start to finish More

by dorinuzzo007
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Recommend Dealer
Yes

Other Employees Tagged: Sabastian Nava

Jul 01, 2026

Biggers Mazda responded

Thank you so much for your 5-star review! We're thrilled to hear that Sebastian did a great job with your oil change and that Tina provided excellent customer service from start to finish. We'll be sure to share your kind words with both of them—they'll truly appreciate the recognition. Thank you for choosing Biggers Mazda, and we look forward to seeing you again for your next visit! 🚗😊

June 30, 2026

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Great people and they do quality work! We've never had a bad experience, here. More

by MICHAELSANFORD75
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Recommend Dealer
Yes
Jun 30, 2026

Biggers Mazda responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you've consistently had great experiences with our team and are happy with the quality of our work. Your continued trust and support mean a great deal to us. We truly appreciate you choosing Biggers Mazda and look forward to serving you again for many visits to come!

June 29, 2026

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In what world is an Oil change and tire rotation only $150? Yall say this is a more luxury brand now; well the parts are the exact same. I have a 17 Mazda. What’s so bougie about Sae ow 20 oil I been usi More

by eddiedominguez2016
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Recommend Dealer
No
Jun 30, 2026

Biggers Mazda responded

Thank you for taking the time to share your feedback. We understand your concern regarding pricing and appreciate the opportunity to clarify. Service costs can vary based on labor, parts quality, and manufacturer-recommended procedures, which are designed to help ensure the long-term performance and reliability of your vehicle. At Biggers Mazda, you’re not only paying for parts and maintenance—you’re also receiving service performed by highly trained, certified technicians who work to manufacturer standards to help ensure your vehicle’s safety, performance, and longevity. We take pride in the quality of our team and the care they put into every vehicle, and we truly believe our customers are getting dependable, professional service they can trust. We appreciate your business and hope to have the opportunity to provide a better experience going forward.

June 24, 2026

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New tires for 2016 CX9 GT. Logan ordered tires and had them ready at dealership. Was greeted by Tina and was given estimate and offered me a loaner if I would like one. I de More

by john_88
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Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Jun 24, 2026

Biggers Mazda responded

Thank you for the wonderful 5-star review! We’re glad to hear your tire service for your 2016 CX-9 GT went smoothly and that Logan and Tina took great care of you throughout your visit. It’s great to know the estimate process was clear, the loaner option was helpful, and you were able to enjoy our waiting area, coffee, and facilities while your vehicle was being serviced. We truly appreciate your kind words and your continued trust in Biggers Mazda. We look forward to seeing you again for your future service needs!

June 21, 2026

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Best experience ever! Tina was great and went above and beyond! Great asset to the team! More

by jlemus
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Recommend Dealer
Yes
Jun 24, 2026

Biggers Mazda responded

Thank you for the amazing 5-star review! We’re thrilled to hear this was your best experience ever and that Tina went above and beyond to take great care of you. She truly is a valuable part of our team, and we’ll be sure to share your kind words with her. We appreciate your support and look forward to serving you again at Biggers Mazda!

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