Tina Nikolov
Tina Nikolov at Biggers Mazda

Tina Nikolov

Service Advisor

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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4.8
37 Reviews

Languages Spoken

Bulgarian Bulgarian

4.8

37 Reviews

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37 Reviews of Tina Nikolov

August 06, 2026

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The service advisor was helpful, understanding, and communicative. The mechanic who worked on my vehicle was knowledgeable, experienced, and did a great job fixing my car. More

by dianavarga82
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Recommend Dealer
Yes

August 03, 2026

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I was able to schedule my oil change appointment online. The staff was friendly when I arrived and the appointment was quicker than expected. They also sent a video of my car inspection and said everything More

by dbubelis
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Recommend Dealer
Yes

Other Employees Tagged: Ceasar Steaman

Aug 04, 2026

Biggers Mazda responded

Thank you for your 5-star review! We're glad to hear that scheduling your oil change was easy and convenient and that our team provided a friendly, efficient experience from start to finish. We're happy you enjoyed the added transparency of our video inspection and that everything was looking great with your vehicle. We appreciate you choosing Biggers Mazda and look forward to helping you with your future service needs!

August 02, 2026

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I always feel I get professional courtesy service every time I visit. The video inspection is awesome and gives me a piece of mind. More

by SEICKDIANA
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Recommend Dealer
Yes
Aug 04, 2026

Biggers Mazda responded

Thank you for your 5-star review! We're so glad to hear you consistently receive professional and courteous service from our team at Biggers Mazda. We know how important it is to feel confident about your vehicle's care, and we're happy that our video inspections provide the transparency and peace of mind you deserve. We truly appreciate your continued trust and look forward to serving you again!

July 26, 2026

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The service department team provided excellent customer service. I scheduled maintenance for my car, and the service advisor discovered an outstanding recall. Since it would take longer to wait, they offer More

by anahaw7
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Recommend Dealer
Yes
Jul 28, 2026

Biggers Mazda responded

Thank you for the fantastic 5-star review! We're so glad to hear that our service team provided you with excellent customer care from start to finish. We appreciate you recognizing your service advisor for going above and beyond by identifying the outstanding recall and helping make the process more convenient with a loaner vehicle. We're happy to hear your vehicle was completed promptly and that you enjoyed the complimentary wash. Thank you for trusting Biggers Mazda with your maintenance needs. We look forward to providing you with the same great service at your next visit!

July 20, 2026

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Service is extra ordinary. Receptionist in service department is very usefull and cooperative and discussed very nicely. More

by rakesh.patel121
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Recommend Dealer
Yes

Other Employees Tagged: Jason Powell

Jul 21, 2026

Biggers Mazda responded

Thank you for your wonderful 4-star review! We're delighted to hear you had an extraordinary service experience. It's great to know our service receptionist was helpful, cooperative, and took the time to assist you with care and professionalism. We truly appreciate your kind words and look forward to serving you again at Biggers Mazda!

July 18, 2026

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Punctual. Courteous. Thorough. My service rep,, Tina, I think, was outstanding. She was friendly and attentive. I really like the inspection video from the t More

by cake158
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Recommend Dealer
Yes
Jul 18, 2026

Biggers Mazda responded

Thank you for the wonderful 5-star review! We're so happy to hear you had a great service experience. It's great to know Tina provided friendly, attentive service and made your visit a positive one. We're also glad you found the technician's inspection video helpful—it’s a great way to keep our customers informed and confident in the work being done. We truly appreciate your kind words and look forward to seeing you again at Biggers Mazda!

July 15, 2026

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Everyone was so nice! Will be back for service in the future! Very happy with my service! More

by Christophergkas
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Recommend Dealer
Yes
Jul 15, 2026

Biggers Mazda responded

Thank you for your wonderful 5-star review! We're so happy to hear that our team made you feel welcome and that you were so pleased with your service experience. We truly appreciate your kind words and are grateful for the opportunity to care for your vehicle. We look forward to seeing you again for your future service visits!

July 13, 2026

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Tina was helpful and thorough with the estimated repair for my Mazda 3. She was empathetic and made a difficult situation easier. More

by rgorniak123
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Henry

Jul 13, 2026

Biggers Mazda responded

Thank you for the kind words. Have Great Day.

July 10, 2026

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Quick and efficient (a lot faster than the other dealerships I've been in). Thorough check, I didn’t feel pressured to get anything that I didn't need. The most important components were focused on More

by cheyennecurd
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Recommend Dealer
Yes

Other Employees Tagged: TINA

Jul 11, 2026

Biggers Mazda responded

Thank you for servicing with us at Biggers. Happy Trails.

July 07, 2026

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Everything went smooth service was as expected I had no problems will be back again thank you More

by jamendoza10
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Recommend Dealer
Yes
Jul 08, 2026

Biggers Mazda responded

Thank you for your 5-star review! We're happy to hear that everything went smoothly and that your service experience met your expectations. Providing a hassle-free visit is what we strive for, and we're grateful for your trust in Biggers Mazda. Thank you for choosing us, and we look forward to seeing you again next time!

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