Tina Nikolov

My brakes our very noisy, even though they are relatively new. It's embarrassing having to explain to people that "it's just the way Mazda brakes are". My wife doesn't want to drive my car because she feels new. It's embarrassing having to explain to people that "it's just the way Mazda brakes are". My wife doesn't want to drive my car because she feels unsafe with the noise. In 50 years of driving dozens of cars, I've never experienced brakes that squeal and clunk like this, yet the advisors just say it's surface rust. I park my car in a heated garage, so I suspect there is more to it than that. I like the car, but not being able to correct this issue is very frustrating. This last time I was provided with a loner, and the same model, albeit new, had no noise when braking. The staff was friendly and professional, but just not willing or able to correct the situation. The brakes were changed about 5-6K miles ago, and it's been noisy ever since. As far as the dealer, it's very clean, modern, and the staff is friendly. So I'm sure how to rate them fairly. If they could fix my brake issues, I would rate the dealer a 5, but the car's ongoing brake noise make's the brand only a "1", unfortunately. More

by Bill B Verified Customer Verified Customer

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All areas of dealership are clean. Service area is on time, keeps you posted and very friendly. Service area is on time, keeps you posted and very friendly. More

by ptrlugo Verified Customer Verified Customer

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I recommend this dealership for car sale and auto service. I bought my CX90 without any pressure from the agent. I had the car serviced more than a few times and they were done correctly and in timel service. I bought my CX90 without any pressure from the agent. I had the car serviced more than a few times and they were done correctly and in timely manner. More

by psanpedr Verified Customer Verified Customer

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Online scheduling worked great. Everyone was friendly and courteous, keeping us up to date on our service. Especially liked the video from the technician who worked on our car. Everyone was friendly and courteous, keeping us up to date on our service. Especially liked the video from the technician who worked on our car. More

by BOB_L_OLSEN Verified Customer Verified Customer

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Very comfortable waling area, and polite staff. Love the video of my car being inspected. Love the video of my car being inspected. More

by DD8900 Verified Customer Verified Customer

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As always this group is amazing to deal with. Raul and Peter in sales and Tina and her Service team make this dealership the best! Raul and Peter in sales and Tina and her Service team make this dealership the best! More

by chuckmeneses Verified Customer Verified Customer

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Biggers Mazda is always a pleasant dealer experience! I also own a Chevy Truck that I have serviced at Biggers Chevrolet and the quality and consistency of the service department at both dealerships is u I also own a Chevy Truck that I have serviced at Biggers Chevrolet and the quality and consistency of the service department at both dealerships is unparalleled. The people are great and I always trust their advice. A strong bonus is the video service review as delivered by the technician working on your car. Biggers delivers the absolute best service available anywhere! More

by JAFSchaumburg Verified Customer Verified Customer

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The service department was very efficient and got my car done very quickly. Tina was very friendly and helpful. I will bring my car back for service again. done very quickly. Tina was very friendly and helpful. I will bring my car back for service again. More

by Kebersold Verified Customer Verified Customer

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