Experience here was pretty good. Easy, straight forward
and simple. First time buying from a dealership and have no complaints.
and simple. First time buying from a dealership and have no complaints.
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by MMailloux
Verified Customer
Verified Customer
Other Employees Tagged:
Patrick Hertz
, Austin Brown, Gwen McDonald, Matthew Yero
Feb 09, 2022 -
Bob Rohrman Kia responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Was met at the door with a smile and introduced to a
sales man Cory Wiggins. I came very unprepared and he didn’t bat a eye. With team and his help we were able to pick out and purchase a new car. They
sales man Cory Wiggins. I came very unprepared and he didn’t bat a eye. With team and his help we were able to pick out and purchase a new car. They made the process streamlined and timely. Cory Wiggins Along with other staff was very pleasant to work with and made passing the time during financing very easy. Thanks again guys! And yes, I shook the lama!
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by Derekrector08
Other Employees Tagged:
Gannon McDonald, Jalen Moore, Alejandro Noyola, Moises Villa, Cory,Wiggins
Jan 28, 2022 -
Bob Rohrman Kia responded
Derek, thank you for your review and kind words for Cory and our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Kia.
All employees were wonderful to work with. I worked with
Logan and his fun personality made the experience relaxing with no stress. He didn’t hide behind big words and car non sense he gave me the facts let
Logan and his fun personality made the experience relaxing with no stress. He didn’t hide behind big words and car non sense he gave me the facts let me talk and tell him what I wanted and he delivered !
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by jackiemchale
Jan 23, 2022 -
Bob Rohrman Kia responded
Thank you so much for your kind words, Jackie, and for taking the time to leave us this wonderful feedback!
Great people and very easy to work with. Would go back
and visit them again
and visit them again
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by ADSIT98
Verified Customer
Verified Customer
Other Employees Tagged:
Moises Villa
Jan 20, 2022 -
Bob Rohrman Kia responded
It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Bob Rohrman Kia!
Not very happy with the entire transaction. I stated I
did not want Ziebart they basically told me I had to have it. Advertised price was $18,900 they came up with gimmicks to where car ended up being $2
did not want Ziebart they basically told me I had to have it. Advertised price was $18,900 they came up with gimmicks to where car ended up being $24,000 with $1000 they charged for gap insurance over all very disappointed. Wish I never went there for purchase. Will never buy there again.
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by DAFREAK68
Verified Customer
Verified Customer
Other Employees Tagged:
Jalen Moore
Jan 09, 2022 -
Bob Rohrman Kia responded
We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Dec 30, 2021 -
Bob Rohrman Kia responded
We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Very helpful, polite, friendly advisors, very tolerable
to my questions. The warranties they offer cover my personable needs.
to my questions. The warranties they offer cover my personable needs.
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by SHANNON.HEINLEN
Verified Customer
Verified Customer
Other Employees Tagged:
Gwen McDonald, Logan Plantenga
Nov 28, 2021 -
Bob Rohrman Kia responded
Shannon, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I received excellent service when looking to lease a new
car. Thank you Logan V. and Aaron S. for going over all the details with me to help me decide what options best fit my circumstances.
car. Thank you Logan V. and Aaron S. for going over all the details with me to help me decide what options best fit my circumstances.
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by Shaley S.
Other Employees Tagged:
Aaron South
Nov 21, 2021 -
Bob Rohrman Kia responded
Thank you, Shaley, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
Good customer service and communication. Logan got me the
car I wanted at a great price and gave me an excellent value for my trade in.
car I wanted at a great price and gave me an excellent value for my trade in.
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by meganehill
Verified Customer
Verified Customer
Other Employees Tagged:
Matthew Yero
Oct 04, 2021 -
Bob Rohrman Kia responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Logan to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.
Nice helpful good energy and if u don’t understand they
give u good detail of any vehicle u trying get or looking at very helpful
give u good detail of any vehicle u trying get or looking at very helpful
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by PATRICKMORROW50
Verified Customer
Verified Customer
Other Employees Tagged:
Clint Garriott
Oct 01, 2021 -
Bob Rohrman Kia responded
Thank you so much for taking the time to share your feedback with us, Patrick. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
We were thrilled with our experience at Kia. Clint was
helpful and very friendly and got us the payment range we needed.
helpful and very friendly and got us the payment range we needed.
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by Jon M
Verified Customer
Verified Customer
Other Employees Tagged:
Clint Garriott
Sep 22, 2021 -
Bob Rohrman Kia responded
Thank you, Jon, for your business and this review. We're happy to hear that Clint and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know.
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