Lorena our service advisor is an exceptional professional
and always delivers with thoughtfulness and directional guidance
and always delivers with thoughtfulness and directional guidance
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by Jnewman2679
Service Price Transparency
Jul 05, 2026 -
Audi Rancho Mirage responded
It’s great to hear Lorena provided thoughtful guidance during the service of your Audi Q4 e-tron Sportback. Her professionalism and clear direction reflect our team’s expertise. Thank you for the 5-star feedback, and we look forward to assisting you again.
Audi Rancho Mirage is customer driven offering
exceptional service and sales. Lorena assisted me with 100% attention and reviewed all details of service in a charming manner. Thank you, I have pur
exceptional service and sales. Lorena assisted me with 100% attention and reviewed all details of service in a charming manner. Thank you, I have purchased 4 Audi cars during the past 10 years, loyal customer!!!
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by ski_mtcase
Service Price Transparency
Jul 03, 2026 -
Audi Rancho Mirage responded
Thank you for your loyalty over the past decade and for trusting us with your Audi. We’re delighted Lorena’s attentive and detailed approach made your service experience exceptional. We look forward to welcoming you back for your next visit.
Have been working with Desert European Motors for almost
two decades now and can always expect top-rated service at both Audi and Jaguar
two decades now and can always expect top-rated service at both Audi and Jaguar
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by goldcoastmusic805
Service Price Transparency
Other Employees Tagged:
Crystal Bocanegra
Jul 03, 2026 -
Audi Rancho Mirage responded
Thank you for trusting our service department with your Audi S5 for nearly twenty years. We are glad our team continues to deliver the top rated care you expect. We look forward to helping keep your Audi running its best on future visits.
Lorena Martinez is professional and very helpful through
the entire process. She assisted with options for me and was very accommodating.
the entire process. She assisted with options for me and was very accommodating.
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by kim.ott
Service Price Transparency
Jun 26, 2026 -
Audi Rancho Mirage responded
We’re delighted Lorena provided professional guidance through the service of your Audi A6 allroad. It’s great to hear she helped you explore options and made the experience accommodating. We appreciate your feedback and look forward to serving you again.
Delightful team at Audi Rancho Mirage made me feel
special. Highly qualified service team resolved my mechanical issue promptly.
special. Highly qualified service team resolved my mechanical issue promptly.
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by Carkellclarke
Service Price Transparency
Jun 26, 2026 -
Audi Rancho Mirage responded
It’s fantastic to hear our service specialists got your Audi back in top shape promptly. We’re glad the team made you feel special throughout the process. Thank you for sharing your experience.
The service department at Audi Rancho Mirage is great -
They are totally on top of things despite the Brand having issues.
They are always here for you when you need them.
Lorena & Chad are ama
They are totally on top of things despite the Brand having issues.
They are always here for you when you need them.
Lorena & Chad are amazing! Thank you!
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by allisonbuck
Service Price Transparency
Jun 25, 2026 -
Audi Rancho Mirage responded
Thank you for sharing your experience. We’re delighted our service team kept your Audi running smoothly and ready whenever you needed assistance. Chad and Lorena will be thrilled by your kind words.
It is always a pleasure dealing with Lorena & the entire
Audi Service Department. Thanks to the entire team.
Audi Service Department. Thanks to the entire team.
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by mloehlbaum
Service Price Transparency
Jun 25, 2026 -
Audi Rancho Mirage responded
It’s wonderful to hear that working with Lorena and our service team is always a pleasure. Thank you for trusting us with your Audi Q8 and for sharing your feedback.
Lorena always does a great job, service turnaround was
quick. Car was clean, my wife is happy to have her car back.
quick. Car was clean, my wife is happy to have her car back.
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by Thicksfam YV
Jun 24, 2026 -
Audi Rancho Mirage responded
Thank you for sharing your feedback. Lorena is delighted to have provided quick service on your Audi Q7 and returned it clean. We’re happy your wife is pleased to have her car back.
Everyone was very nice at the dealership and took good
care of me. I was taken care of right away.
care of me. I was taken care of right away.
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by dpashburn
Service Price Transparency
Jun 23, 2026 -
Audi Rancho Mirage responded
It’s wonderful to hear our team provided prompt and courteous service for your Audi Q5. We appreciate your trust and look forward to your next visit.
My experience was excellent thanks to Lorena my service
advisor I work with. She was attentive, professional, and made sure I understood what was being done to my vehicle. I was kept informed throughout th
advisor I work with. She was attentive, professional, and made sure I understood what was being done to my vehicle. I was kept informed throughout the process, and everything was handled in a timely and organized way.
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by EmmaDahm
Service Price Transparency
Jun 23, 2026 -
Audi Rancho Mirage responded
Thank you for sharing your kind review. We’re glad Lorena was attentive and professional, keeping you informed while servicing your Audi Q5 in a timely and organized manner. We look forward to assisting you again.