Lori Allotta
Lori Allotta at Dana Ford Lincoln

Lori Allotta | Page 10

Service BDC

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.7
315 Reviews
4.7

315 Reviews

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315 Reviews of Lori Allotta

January 13, 2025

Dealership Rating
Employee Rating

They are the best dealership in Staten Island and they have the best service and advisors More

by Romualdocruz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Dana Ford Lincoln responded

Thank you for your support of the Dana Ford team! We appreciate your business, as well as the kind review, and look forward to seeing you next time!

January 12, 2025

Dealership Rating
Employee Rating

Easy as 1 2 3 smooth and stress free I recommend Dana ford they are great More

by jermelc.86
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Irma Jace

Jan 13, 2025

Dana Ford Lincoln responded

Thank you for the five-star rating! The team looks forward to working with you again! - Dana Ford

January 11, 2025

Dealership Rating
Employee Rating

Everyone at the dealership is very friendly, helpful and courteous. I would not hesitate to recommend. More

by Josie1949
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 13, 2025

Dana Ford Lincoln responded

Josie, we're delighted to hear that you had such a positive experience with our team at Dana Ford. Thank you for recommending us!

January 11, 2025

Dealership Rating
Employee Rating

Everyone at the Dealership is very helpful, friendly, and courteous. I would recommend without hesitation More

by Josie1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Dana Ford Lincoln responded

Josie, thank you for the glowing recommendation! We're delighted to hear that our team at Dana Ford provided such a positive experience. We appreciate your support and look forward to seeing you again!

January 10, 2025

Dealership Rating
Employee Rating

I would not use any other dealership in Staten Island. I have been a loyal customer for 30 years. More

by dorothy.tancredi
Service Price Transparency
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Recommend Dealer
Yes
Jan 11, 2025

Dana Ford Lincoln responded

Hi Dorothy! We appreciate your shoutout to our team at Dana Ford! We'll see you next time! Thank you for being a loyal customer.

January 06, 2025

Dealership Rating
Employee Rating

Colin is the best. Great asset to the Dana ford service team. Always gets me in and out. They’re all fast and friendly there. Recommend to all of my friends and family More

by vincent.langilotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Dana Ford Lincoln responded

Vincent, we're delighted to hear that Colin and our Dana Ford team have provided you with an efficient service! Thanks for recommending us to your friends and family! We look forward to seeing you again soon! Safe travels!

January 01, 2025

Dealership Rating
Employee Rating

Very professional staff and the dealer show room and repair center is in excellent condition. Staff kept in informed of my vehicle repair status. More

by mars2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Dana Ford Lincoln responded

Thank you for the kind words about our team and facilities at Dana Ford! We're glad to hear that you were kept informed throughout your vehicle repair process. We appreciate your feedback and look forward to serving you again in the future!

January 01, 2025

Dealership Rating
Employee Rating

Never fear because Joe is here, when in doubt, he gets it done. My vehicle had an issue with the battery, in accordance with the Ford Manufactuerer warranty , I did get a loaner car not right away, but in More

by Ford_Enjoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Dana Ford Lincoln responded

We're delighted to hear that Joe and the Dana Ford team provided you with great service, especially in handling your battery issue. It's fantastic that you enjoyed the 2025 Explorer as a loaner! We look forward to assisting with any future needs or leases.

December 29, 2024

Dealership Rating
Employee Rating

VERY SLOW SERVICE! I left my truck for an airbag light on issue and asked them to do the safety recalls while it was there. I was NOT offered a loaner and after 10 da More

by pdonchik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Diane Creazzo, Joseph Castera, Diana Latella , JT was first service agent. Very poor communication

Dec 30, 2024

Dana Ford Lincoln responded

Pdonchik, I apologize for the lengthy service time you experienced. While I'm glad to hear that everything was eventually resolved, 22 days is indeed longer than we aim for. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

December 16, 2024

Dealership Rating
Employee Rating

John was fantastic from a courtesy and derive perspective He was professional and responsive all Stound More

by richardaliberti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Dana Ford Lincoln responded

Richard, we're delighted to hear that John provided you with such excellent service at Dana Ford. Thank you for sharing your experience!

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