Diana Latella
BDC Service Representative
Dana Ford Lincoln
266 West Service Rd.
Staten Island, NY 10314
154 Reviews
Write a Review154 Reviews of Diana Latella
July 17, 2026
Good experience. Scheduling was easy, and my car was taken in for service right on time. They started working on it immediately, and the staff was professional and ef Scheduling was easy, and my car was taken in for service right on time. They started working on it immediately, and the staff was professional and efficient throughout the process. Full disclosure: this was routine maintenance covered under warranty More
Other Employees Tagged: Collin Romer, Diane Creazzo, Joseph Castera
July 11, 2026
Excellent and fast service. Just what I wanted. Damage ford always treats me great. Mr and my family only ho to Dana ford. Just what I wanted. Damage ford always treats me great. Mr and my family only ho to Dana ford. More
Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera
June 17, 2026
Horrible dealership, unpleasant staff, uncooperative, I’ve had issues with salesmen lying and another employee had to step in and call him out on what he did, and he corrected the situation, not my first I’ve had issues with salesmen lying and another employee had to step in and call him out on what he did, and he corrected the situation, not my first issue with this dealership, regret buying here for sure More
Other Employees Tagged: Ralph Sibbio, Ryan Peters, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera
June 07, 2026
Terrific great friendly courteous professional always helpful with information regarding my car when it's called for service. helpful with information regarding my car when it's called for service. More
Other Employees Tagged: Diane Creazzo, Lori Allotta , John
June 03, 2026
This dealership is quick and reliable. I will use them again for any service or repairs. I will use them again for any service or repairs. More
Other Employees Tagged: Jeff Beyer, Frank Sinatra, Ryan Peters, Collin Romer, Diane Creazzo, Lori Allotta, Jessica Barbaria, Irma Jace, Joseph Castera
April 23, 2026
Missed Nail in my tire 15 point inspection it’s annoying i have stop for air i have stop for air More
Other Employees Tagged: Jeff Beyer, Frank Sinatra, Ralph Sibbio, Ryan Peters, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera
April 18, 2026
Very good service. Thank you very much. I see you soon !!Have a nice day!! Thank you very much. I see you soon !!Have a nice day!! More
Other Employees Tagged: Frank Sinatra, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera
April 18, 2026
I have been going to Dana Ford for several years now, and their service has been consistently excellent. Wait times are usually not too bad, and the service representatives are always friendly and eager to their service has been consistently excellent. Wait times are usually not too bad, and the service representatives are always friendly and eager to help. Most importantly, the service performed on my vehicles has always been top notch. More
Other Employees Tagged: Diane Creazzo, Lori Allotta
April 08, 2026
Dana Ford is always very professional and courteous. The dealership is a comfortable environment to wait for your car and they make scheduling very easy. i’ve used the pick up and drop off service that The dealership is a comfortable environment to wait for your car and they make scheduling very easy. i’ve used the pick up and drop off service that they offer and everything went smooth. More
Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera
March 25, 2026
Very helpful and knowledgeable. John, addressed all of my concerns and took care of everything. Great job! John, addressed all of my concerns and took care of everything. Great job! More
Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , John - 5 stars

