Lori Brennan
Lori Brennan at Stan McNabb Chevrolet Cadillac of Columbia
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Lori Brennan | Page 16

Service Advisor

Stan McNabb Chevrolet Cadillac of Columbia

101 S James Campbell Blvd
Columbia, TN 38401

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4.5
157 Reviews
4.5

157 Reviews

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157 Reviews of Lori Brennan

October 23, 2019

Dealership Rating
Employee Rating

Very customer oriented! The service personnel listened to me explain the vehicle's problems, then said they would make the necessary repairs and they subsequently did as the More

by CCRAIG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Rimmer

October 18, 2019

Dealership Rating
Employee Rating

Fantastic service My car was serviced in no time. Great service. Everyone was pleasant and caring with taking care of my car and keeping me well informed. More

by janethines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Carlson

October 15, 2019

Dealership Rating
Employee Rating

Great friendly service staff very knowledgeable of my vehicle,services needed and recalls. Appointments we’re available at my convenience services were performed in a timely manner, fresh coffee was avai More

by ROLEAL2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian "Griz" Grezenski , Chris Johnson, Christina Ortiz, Andrew True

October 07, 2019

Dealership Rating
Employee Rating

Service was thorough and complete. Lori spent time to explain all service. She communicated with us regarding timeline for service and called when it was necessary to advise of status. More

by wtrmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 02, 2019

Dealership Rating
Employee Rating

Awesome customer service This was my first service on the first new car I have ever owned. They was great. Friendly and very helpful on telling me when and what I needed to do More

by kgfire751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian "Griz" Grezenski , Angie Menges

October 02, 2019

Dealership Rating
Employee Rating

Oil change and tire rotation, First visit with new owner. Staff very frindly and even though the computers were down at the time of my visit tey kept me informed as to what was go More

by GOMMYANDAJAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angie Menges, Christina Ortiz

September 27, 2019

Dealership Rating

Oil change, tire rotation I came in for an oil change and tire rotation. They did not rotate my tires because they said I needed new. I was not told they did not do it, only by More

by Npipher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 17, 2019

Stan McNabb Chevrolet Cadillac of Columbia responded

When a customer needs new tires we put the best ones on the front if they make the decision not to get new tires. Your vehicle really needed the new tires and that is why we did not rotate them. I am sorry if there was poor communication. I've spoken with our service manager about this and we will definitely try and explain this better going forward. Thank you, Trey McNabb

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