Lori Brennan
Lori Brennan at Stan McNabb Chevrolet Cadillac of Columbia
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Lori Brennan

Service Advisor

Stan McNabb Chevrolet Cadillac of Columbia

101 S James Campbell Blvd
Columbia, TN 38401

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4.5
157 Reviews
4.5

157 Reviews

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157 Reviews of Lori Brennan

April 19, 2024

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Employee Rating

First I would like to start with that I noticed that a tune up was not completed before putting the vehicle on the market. I now have to schedule a service after purchasing this vehicle. I’ve owned the ve More

by alexcarrillo95.ac
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: AJ Finch, Brandon Moss

Apr 19, 2024

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you for your feedback. I apologize that you are having issues with your vehicle. Please give me a call at 931-388-3824. Brian Griz General Manager

April 15, 2024

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Employee Rating

Great service, clean waiting areas, stayed on appointment time. Very reasonable pricing for services. Looking forward for my next appointment including the free car wash job. More

by jamesordway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 11, 2024

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Employee Rating

Great service department Great inventory Fair pricing Salesman Cruz efficient and knowledgeable of all functions of car Follow up by owner More

by carl8029
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 23, 2024

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Employee Rating

Had our car into get a wire harness replaced after a rodent had chewed it. They tried telling me my engine was shot. Kept the car 5 weeks never fixed anything. Had towed to another garage. Was fixed wi More

by Angielacy09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian "Griz" Grezenski

Mar 25, 2024

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you for your feedback. I apologize that your visit was not a positive one. Please give me a call at 931-388-3824. Brian Griz General Manager

Mar 25, 2024

Angielacy09 responded

I made 2 (TWO) trips to the dealership to speak to you in person. You just sat there looking at me and really didn’t answer any of my questions or make things right. So I'm not sure what calling you now would do. You have my contact info on file. Not that I expect to hear from or for you to actually make things right, since you havent this far.

March 15, 2024

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Employee Rating

Very friendly staff. Answered all my questions. Explained everything in great detail. Showed me around the dealership.. Finance worked out better deal for me. Happy Custo More

by Drpresco
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Purchase Time
Finance Experience
Recommend Dealer
Yes

February 21, 2024

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Employee Rating

Took a couple times to finally fix the issue with my truck but excellent service from Lori and Joel as usual. More

by mouncefd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Rimmer

February 21, 2024

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Employee Rating

My Silverado would start and immediately shut off. I had it towed to Stan Mcnabb and they diagnosed the problem to intermittent fuse box and ignition switch. I had the truck back for a couple days an More

by mouncefd
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Rimmer

November 11, 2023

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Employee Rating

I was very pleased with my first experience at buying a vehicle at this dealership. Plus I was very lucky to get the best salesman...Tal Sparks. I appreciated his honesty and how he always followed throu More

by staceywhite0
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Purchase Time
Finance Experience
Recommend Dealer
Yes

October 07, 2023

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Employee Rating

Sales, management and service department all worked together to make a pleasant customer experience. The sales representative, Arinson, was knowledgeable about the product and process, finding the righ More

by steve.anderson1
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Purchase Time
Finance Experience
Recommend Dealer
Yes

August 21, 2023

Dealership Rating
Employee Rating

The dealership was one of the best I’ve worked with in a very long time! The salesman Arinson was by far the best I’ve come across. Very polite and a great young man. Highly recommend seeing him More

by jjwilson1275
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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