Lori Brennan
Service Advisor
Stan McNabb Chevrolet Cadillac of Columbia
101 S James Campbell Blvd
Columbia, TN 38401
157 Reviews
Write a Review157 Reviews of Lori Brennan
April 19, 2024
First I would like to start with that I noticed that a tune up was not completed before putting the vehicle on the market. I now have to schedule a service after purchasing this vehicle. I’ve owned the ve tune up was not completed before putting the vehicle on the market. I now have to schedule a service after purchasing this vehicle. I’ve owned the vehicle for 2 weeks and already have a check engine light on. Very disappointed that I am having this issue after purchasing the vehicle. I will not return my business to this dealership. I am going to have to sell the vehicle now because I am not happy with it and will be going somewhere else to get a new vehicle. If it’s giving issues now 2 weeks in , I can only imagine what other problems I will have in the future. If you lan on purchasing a vehicle here , make sure it’s properly serviced before you purchase or your will be in the same situation as me! More
Other Employees Tagged: AJ Finch, Brandon Moss
April 15, 2024
Great service, clean waiting areas, stayed on appointment time. Very reasonable pricing for services. Looking forward for my next appointment including the free car wash job. time. Very reasonable pricing for services. Looking forward for my next appointment including the free car wash job. More
Other Employees Tagged: Trey McNabb, Brian "Griz" Grezenski, Joel Rimmer, Barbara Anderson, Carl King
April 11, 2024
Great service department Great inventory Fair pricing Salesman Cruz efficient and knowledgeable of all functions of car Follow up by owner pricing Salesman Cruz efficient and knowledgeable of all functions of car Follow up by owner More
Other Employees Tagged: Trey McNabb, Brian "Griz" Grezenski, Arinson Martinez Cruz, Carl King, Brooke King, Ryan Greatrex, Joe Blevins , Jessica Hargrove
March 23, 2024
Had our car into get a wire harness replaced after a rodent had chewed it. They tried telling me my engine was shot. Kept the car 5 weeks never fixed anything. Had towed to another garage. Was fixed wi rodent had chewed it. They tried telling me my engine was shot. Kept the car 5 weeks never fixed anything. Had towed to another garage. Was fixed within 15 min. Runs perfect now. Will never be back to stan mcnabb in columbia tn. Glad I didn't fall for there sketchy crap and spend almost $15k for an engine that didn't need replaced More
Other Employees Tagged: Brian "Griz" Grezenski
March 15, 2024
Very friendly staff. Answered all my questions. Explained everything in great detail. Showed me around the dealership.. Finance worked out better deal for me. Happy Custo Answered all my questions. Explained everything in great detail. Showed me around the dealership.. Finance worked out better deal for me. Happy Customer!!!! More
Other Employees Tagged: Brian "Griz" Grezenski, Dylan Roy, Joe Blevins, John Wassermann , Randall Bush
February 21, 2024
Took a couple times to finally fix the issue with my truck but excellent service from Lori and Joel as usual. truck but excellent service from Lori and Joel as usual. More
Other Employees Tagged: Joel Rimmer
February 21, 2024
My Silverado would start and immediately shut off. I had it towed to Stan Mcnabb and they diagnosed the problem to intermittent fuse box and ignition switch. I had the truck back for a couple days an I had it towed to Stan Mcnabb and they diagnosed the problem to intermittent fuse box and ignition switch. I had the truck back for a couple days and it started doing the same thing starting and shutting off. I had it towed back to them at there cost. They found that the intermittent fuse box had caused the EMT module to fail which they replaced at their expense. More
Other Employees Tagged: Joel Rimmer
November 11, 2023
I was very pleased with my first experience at buying a vehicle at this dealership. Plus I was very lucky to get the best salesman...Tal Sparks. I appreciated his honesty and how he always followed throu vehicle at this dealership. Plus I was very lucky to get the best salesman...Tal Sparks. I appreciated his honesty and how he always followed through with what he said and I never felt pressured . I loved the fact that he was very patience with this old woman answering every silly question I threw at him; and if he didn't know, he would go find out. Tal continues to be there for me even after the sale and that means a whole lot too. I would highly recommend this dealership to my friends and family. Thanks to Ryan Greatrex and Joe Blevins for all their input; and hopefully, one day I will get to meet Trey McNabb the owner. More
Other Employees Tagged: Talmadge Sparks, Ryan Greatrex, Joe Blevins
October 07, 2023
Sales, management and service department all worked together to make a pleasant customer experience. The sales representative, Arinson, was knowledgeable about the product and process, finding the righ together to make a pleasant customer experience. The sales representative, Arinson, was knowledgeable about the product and process, finding the right vehicle and terms. I would recommend him and Stan McNabb Chevrolet to friends. More
Other Employees Tagged: Arinson Martinez Cruz, Brooke King, AJ Finch
August 21, 2023
The dealership was one of the best I’ve worked with in a very long time! The salesman Arinson was by far the best I’ve come across. Very polite and a great young man. Highly recommend seeing him very long time! The salesman Arinson was by far the best I’ve come across. Very polite and a great young man. Highly recommend seeing him More
Other Employees Tagged: Arinson Martinez Cruz, Brooke King