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Lori Devega

Overview Reviews (261) Inventory (186)

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Lori Devega

Lori Devega | Page 11

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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not yet
rated

261 Reviews

Overview Reviews (261) Inventory (186)

Industry Experience

18 yrs, 11 mos

not yet
rated

261 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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261 Reviews of Lori Devega

September 20, 2022

Dealership Rating

Employee Rating

We have been customers for ten years. The service has always been exceptional and the staff is friendly. The service has always been exceptional and the staff is friendly. More

by Jim

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 21, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jim, and look forward to your next visit.

September 17, 2022

Dealership Rating

Employee Rating

A longer than usual wait but this location does a great thorough job. They take your recommendations seriously. thorough job. They take your recommendations seriously. More

by Jon

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 18, 2022 -

Lexus of Arlington responded

Thank you, Jon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

September 17, 2022

Dealership Rating

Employee Rating

Great place to do business I was very happy with my visit thank you for your service thank you for your service More

by PETENESS66

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 18, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

September 16, 2022

Dealership Rating

Employee Rating

Very courteous and professional service by all the service people involved with servicing my car the Lexus dealership. service people involved with servicing my car the Lexus dealership. More

by argrimm

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Prondzinski, Josie Garcia , Tony Coyoc, Brenda Ramirez, Elena Soriano

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Sep 18, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

September 16, 2022

Dealership Rating

Employee Rating

Service was great but there are mice in the reception area and the staff is really unwilling to do anything about it after reporting the issue to multiple people. Pathetic for a Lexus dealer. Spend more area and the staff is really unwilling to do anything about it after reporting the issue to multiple people. Pathetic for a Lexus dealer. Spend more money on taking care of the rodents and less on movies and golf simulator s. More

by WALTER90

Verified Customer

Recommend Dealer

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Sep 21, 2022 -

Lexus of Arlington responded

Thank you for bringing this to our attention, Walter, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to ensure everyone who visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

September 16, 2022

Dealership Rating

Employee Rating

Service advisor very knowledgeble. Loved the video of my car. Find this to be very prifessional Loved the video of my car. Find this to be very prifessional More

by Jlanger

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Josie Garcia

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Sep 16, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 14, 2022

Dealership Rating

Employee Rating

Good service, knowledgeable staff I would definitely recommend this service center to everyone that I know recommend this service center to everyone that I know More

by HNELSON1031

Verified Customer

Recommend Dealer

Yes

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Sep 15, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 09, 2022

Dealership Rating

Employee Rating

These guys do amazing work. Had me in and out in 30min and did a full workup of the vehicle condition. A+ Had me in and out in 30min and did a full workup of the vehicle condition. A+ More

by Blake

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Prondzinski, Haresh Trivedi, Marcin Ajdukiewicz, Josie Garcia, Edwin Thalhammer , Tony Coyoc, Brenda Ramirez, Elena Soriano

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Sep 11, 2022 -

Lexus of Arlington responded

Thank you so much for your five-star review. We are so glad that we had the opportunity to work with you, and that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

September 09, 2022

Dealership Rating

Employee Rating

8th was pretty busy so I have to wait for three hours. I guess it is nobodies fault, just the center was too busy I guess it is nobodies fault, just the center was too busy More

by FPENG_12

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 11, 2022 -

Lexus of Arlington responded

Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. Thank you for choosing Lexus of Arlington.

September 05, 2022

Dealership Rating

Employee Rating

Always great service here - been coming here for service for over 15 years. the only problem was the automated scheduling system. for over 15 years. the only problem was the automated scheduling system. More

by KEITH.DONALDSON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Haresh Trivedi, Josie Garcia

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Sep 06, 2022 -

Lexus of Arlington responded

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