Lori Devega | Page 21

Amazing customer service by Lori. I cannot be more grateful for her hard work. It couldn’t have been easier. I also had a great conversation with the service manager Anthony. I cannot be more grateful for her hard work. It couldn’t have been easier. I also had a great conversation with the service manager Anthony. More

by Ted Verified Customer Verified Customer

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service fast, professional, exelent. Dealership pleasant, people friendly. I hade not the first time very pleasant experience. Dealership pleasant, people friendly. I hade not the first time very pleasant experience. More

by DAVID_SVERDLIK Verified Customer Verified Customer

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Great service. Lori is an amazing, personable, professional person. It is nice to know that there is great follow up after you purchase a vehicle. Lori has always b Lori is an amazing, personable, professional person. It is nice to know that there is great follow up after you purchase a vehicle. Lori has always been my go to person. She goes above and beyond to deliver great service! More

by Maurer Verified Customer Verified Customer

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Had a Lexus battery w/a 5yr warranty die after just 3yrs. Had battery tested which came back “poor”. Called to make appt. was told by Service no appt. was needed, and there would be no charge for labor/parts Had battery tested which came back “poor”. Called to make appt. was told by Service no appt. was needed, and there would be no charge for labor/parts. Arrived on Monday morning, explained the battery tested poor and was there for replacement. Was told the battery is only covered for 2yrs and the other 3yrs are prorated. Additionally would need to pay approx. $170.00 for the car to be tested “incase” we were wrong and it isn’t the battery. Unfortunately agreed to this mistake and sat for approx. 2hrs waiting. Came back to say the battery just needed to be recharged and I need to drive it more often. Next day go to drive the car and once again it’s dead. Purchased a new battery on our own and the car is performing as expected. Terrible experience, never again! More

by dana Verified Customer Verified Customer

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Very please with my first time service with this dealership. They provided discounts without me asking, saving me several hundreds. dealership. They provided discounts without me asking, saving me several hundreds. More

by RobertR Verified Customer Verified Customer

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The service rep was pleasant and understood my needs. The work was done timely. Status was communicated. The work was done timely. Status was communicated. More

by garzahousehold Verified Customer Verified Customer

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Good explanation on service and pretty accurate on how long it will take to wait. long it will take to wait. More

by ROGERS-BRENNAN Verified Customer Verified Customer

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Great service. Kind receptionist, Nice and clean waiting area. Very.fast. l recommend this service center. Kind receptionist, Nice and clean waiting area. Very.fast. l recommend this service center. More

by Moon Verified Customer Verified Customer

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Good service. Informative. Easy to talk to. I was kept updated with progression and what Need to be done next visit. Informative. Easy to talk to. I was kept updated with progression and what Need to be done next visit. More

by mouyyadrahaby1 Verified Customer Verified Customer

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Excellent service. Finished on time. Easy scheduling an appointment. They are proactive in recommending fixes before they become problems. Highly recommended. appointment. They are proactive in recommending fixes before they become problems. Highly recommended. More

by JGORE4 Verified Customer Verified Customer

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