Lori Devega
Lori Devega at Lexus of Arlington

Lori Devega | Page 22

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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rated
261 Reviews

Industry Experience

18 yrs, 11 mos

not yet
rated

261 Reviews

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261 Reviews of Lori Devega

February 12, 2022

Dealership Rating
Employee Rating

I have been a happy customer of Arlington Lexus for the past five years having bought my car there. The service and service personnel are the best anywhere. The atmosphere of this dealership is one of car More

by Linda Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Coyoc, Anthony Landi, Nick Ruffolo

Feb 14, 2022

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business, Linda, and hope to see you again soon!

February 12, 2022

Dealership Rating
Employee Rating

Lori is great. I went there w/o an appointment because the tire pressure light was on. She had someone pump air right away. I asked if I could do the maintenance as well. She spent time in reviewing the m More

by hsuehling chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2022

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lori here at Lexus of Arlington.

February 07, 2022

Dealership Rating
Employee Rating

Too expensive for the service , long waiting time. Run calibration cost $380+, brake also $200 more than other places More

by JESSE_XUJIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 24, 2022

Lexus of Arlington responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 05, 2022

Dealership Rating
Employee Rating

Great service department very friendly and very knowledgeable plenty of available appointments and Great amenities More

by cfigler2779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2022

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

February 05, 2022

Dealership Rating
Employee Rating

The service is great and Lori was very professional and helpful. We were given a loaner and the work was completed on schedule, More

by HELEN8444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2022

Lexus of Arlington responded

Thank you for your very kind review, Helen. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lori and our team here at Lexus of Arlington.

February 03, 2022

Dealership Rating
Employee Rating

Great experience! Very professional, very quick and very straight to the point. I was so pleased with the service provided More

by adrian_pescaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2022

Lexus of Arlington responded

Thank you, Adrian! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

February 03, 2022

Dealership Rating
Employee Rating

Needed the brakes and tires replaced on my ‘14 ES350 and it was handled promptly and competently. My service rep, Lori, did an outstanding job of orchestrating the service as well as executing a price match More

by NBLASS
Recommend Dealer
Yes
Feb 03, 2022

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

February 02, 2022

Dealership Rating
Employee Rating

Lori was welcoming and very helpful. She listened to what I wanted, made it happen, and confirmed at pick up that my floor mats were cleaned. Great communication as well! More

by jkals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2022

Lexus of Arlington responded

Thank you so much for your kind words, Lori, and for taking the time to leave us this wonderful feedback!

February 02, 2022

Dealership Rating
Employee Rating

Like always service was done quickly and professionally. Lori was really helpful even when there were super busy that day. More

by ALICJA Zajkowska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 31, 2022

Dealership Rating
Employee Rating

The service rep Lori was very responsive to everything I questioned about my vehicle, took time to explain required maintenance schedule and made sure I had an understanding of what the process was. More

by nerism101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2022

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Lexus of Arlington.

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