Lori Devega
Lori Devega at Lexus of Arlington

Lori Devega | Page 4

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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rated
261 Reviews

Industry Experience

18 yrs, 11 mos

not yet
rated

261 Reviews

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261 Reviews of Lori Devega

March 09, 2023

Dealership Rating
Employee Rating

Lori was very honest and helpful in helping someone who didn't know much about the Lexus - was a family members car that I took in for service. I trusted her with pricing and service recommendations. More

by spotter328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2023

Lexus of Arlington responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Arlington. We do hope we can be of assistance in the future. Take care!

February 18, 2023

Dealership Rating
Employee Rating

Service writer Lori Devega always provides exceptional communication and service. Lori knows the vehicles well and really tries to listen and understand the reasons and issues that have brought me to the More

by tom.nelsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2023

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Lori and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 16, 2023

Dealership Rating
Employee Rating

Kind and knowledgeable sales and service stuff. All car problems solved quickly and professionally. Vehicle was always returned washed and vacuumed. Overall good service experience. More

by mkmotwicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2023

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 07, 2023

Dealership Rating
Employee Rating

Excellent service, it's great to have a loaner so we can leave our car and go to work. More

by marciacamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2023

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 03, 2023

Dealership Rating
Employee Rating

For the cost! The service department can do a better job. They don’t do the job as they used too. More

by iris10101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kamil Wojcik, Josie Garcia

Feb 08, 2023

Lexus of Arlington responded

Iris, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 02, 2023

Dealership Rating
Employee Rating

Great service knowledgeable employees. Laurie was my service advisor and kept me informed on the status of my vehicle. More

by janetkemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2023

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Lori and our team. We're glad to hear we delivered such a great experience!

February 02, 2023

Dealership Rating
Employee Rating

Lori and Sunny were outstanding I felt the TRUTHFULNESS and HONESTY of both these employees was something I will. remember for a very long time More

by petekonen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sunny Chang - Technician

Feb 03, 2023

Lexus of Arlington responded

Thank you for the kind words for Lori and Sunny! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 29, 2023

Dealership Rating
Employee Rating

Fast and immediate service. They fixed the problem and instructed us on how to use the car computer. More

by Daniel Benevich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2023

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, Daniel, and we hope to see you again!

January 28, 2023

Dealership Rating
Employee Rating

Great service and great workers. Always punctual when servicing your car. Always can get a loaner on request. More

by bdwm56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2023

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 23, 2023

Dealership Rating
Employee Rating

Always Professional. .Always Helpful...Always Happy...I have bought 5 Lexus Vehicles from this Dealership... More

by REMAXCSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2023

Lexus of Arlington responded

Thank you for repeatedly choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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