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Lori Devega

Overview Reviews (261) Inventory (186)

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Lori Devega

Lori Devega | Page 9

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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not yet
rated

261 Reviews

Overview Reviews (261) Inventory (186)

Industry Experience

18 yrs, 11 mos

not yet
rated

261 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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261 Reviews of Lori Devega

November 12, 2022

Dealership Rating

Employee Rating

i am satisfying your service but technician have to handle more gentle care thank you handle more gentle care thank you More

by MAXLEE1208

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

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Nov 13, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 09, 2022

Dealership Rating

Employee Rating

Employees are very professional and friendly. Work is done on schedule and in a timely manner. Work is done on schedule and in a timely manner. More

by ROSETTASEXTON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eddie Garcia

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Nov 10, 2022 -

Lexus of Arlington responded

Thank you so much for your five-star review! We appreciate your business here at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

November 04, 2022

Dealership Rating

Employee Rating

I was happy that they were able to fix my remote stater at no charge. Great service. Lori always go above and beyond to help her clients. at no charge. Great service. Lori always go above and beyond to help her clients. More

by EN0SUJI

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Eddie Garcia

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Nov 07, 2022 -

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

November 03, 2022

Dealership Rating

Employee Rating

Very caring personnel and fast service. Also lots of goodies to make your wait more enjoyable. Also lots of goodies to make your wait more enjoyable. More

by staarduster

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Prondzinski, Haresh Trivedi, Josie Garcia, Edwin Thalhammer, Julianna Uriostequi, Eddie Garcia , Tony Coyoc, Chris Figler

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Nov 07, 2022 -

Lexus of Arlington responded

Thanks for sharing about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

November 03, 2022

Dealership Rating

Employee Rating

Marcin runs a great dealership as well as the rest of the team in service as well as the showroom. team in service as well as the showroom. More

by steven

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Prondzinski, Marcin Ajdukiewicz, Josie Garcia

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Nov 03, 2022 -

steven responded

Dealership is run extremely well

Nov 03, 2022 -

steven responded

Great dealership!

Nov 20, 2022 -

steven responded

The Best

October 26, 2022

Dealership Rating

Employee Rating

Waited 20 min by my car before check in and before being acknowledged…not good acknowledged…not good More

by Tvchicago92

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 27, 2022 -

Lexus of Arlington responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 21, 2022

Dealership Rating

Employee Rating

Lori in service is awesome. Helpful, friendly, upbeat. Each person I have dealt with in service has been great. Waiting room is amazing, roomy and easy to set up and work whi Helpful, friendly, upbeat. Each person I have dealt with in service has been great. Waiting room is amazing, roomy and easy to set up and work while I wait. My car comes back clean and ready to go. Love this dealer. More

by marymhr

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 22, 2022 -

Lexus of Arlington responded

Thank you for sharing your excellent experience with Lexus of Arlington. We'll be sure to share your compliments with Lori and our crew. We appreciate your business, Mary and we look forward to serving you in the future.

October 19, 2022

Dealership Rating

Employee Rating

The service people are always very kind and explain the work clearly. I’m happy to bring my car here. work clearly. I’m happy to bring my car here. More

by chantelle

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Haresh Trivedi

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Oct 20, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Lexus of Arlington.

October 18, 2022

Dealership Rating

Employee Rating

We always go to this location to do service for all our Lexus vehicles. All service managers are great their. Lori was is awesome. Lexus vehicles. All service managers are great their. Lori was is awesome. More

by valzasl

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Haresh Trivedi, Edwin Thalhammer

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Oct 19, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. Lori and our service team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 13, 2022

Dealership Rating

Employee Rating

Excellent service! ! Lori was wonderful!! I love the video I got showing my car and what they were working on.!! ! Lori was wonderful!! I love the video I got showing my car and what they were working on.!! More

by amlund

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Oct 14, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Lori and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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