Lori Lindsay | Page 2

Columbia Machens Toyota Both manager Bryan and sales rep Lori made sure that I was completely satisfied. Bryan and Lori exceeded my expectations during the entire purchase. T Both manager Bryan and sales rep Lori made sure that I was completely satisfied. Bryan and Lori exceeded my expectations during the entire purchase. They were both truly impressive. More

by TRUEXJEFF Verified Customer Verified Customer

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Left hand doesn’t know what right hand is doing My experience started online when I arrived at the dealership I was handed off to a man did not seem interested in selling me a new car but rather see My experience started online when I arrived at the dealership I was handed off to a man did not seem interested in selling me a new car but rather seemed to pushy. I agreed to take an extended test drive and return Monday Sunday I contacted him to let him know I was not going to buy it but wanted to look at others then things went south. Later I found out that a friend worked for machens Toyota and contacted her to setup a time to look at a new car. Monday I headed to the dealership to return the car and it died! I called the number on my paperwork and they said they were sending a tow truck... an hour later I called back to find out they forgot to call the towing company and again said someone is on the way a another hour later I’m still waiting and I reach out to Lori who personally called a tow truck and offered to pick me up! When the tow truck delivered me and the car to the dealership service couldn’t figure out how to pay the guy and simply said oh that’s not my job talk to somebody else... not go customer Service! Lori finally realize we had arrived and got service to wake up and fix the issue. No one except Lori and the finance director seemed to care or know what they were doing! I will refer people to machens but only to deal with Lori . Also I’m Certain that she did not get paid commission on my sale and that the man that did not do anything other than send me home and a broken car got the commission yet still she helped me. certain that she did not get paid commission on my sale and that the man that did not do anything other than send me home and a broken car got the commission yet still she help me ! More

by AARON.BOONE Verified Customer Verified Customer

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good experience I havent purchased a new car in 15 years! The folks i worked with were very friendly, personable, patient, and knowledgeable! The vehicle choices are I havent purchased a new car in 15 years! The folks i worked with were very friendly, personable, patient, and knowledgeable! The vehicle choices are slso commendable! Will but again at Joe Machens some day! More

by MOMILLERS1 Verified Customer Verified Customer

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Very good and professional service center We buy our cars for years here, amazing service and quality. Never had any complaints. Services on our cars are always done in less then an hour and a We buy our cars for years here, amazing service and quality. Never had any complaints. Services on our cars are always done in less then an hour and always done well, they take the time to explain what is done on the car as well. More

by SAMIRARNELA3 Verified Customer Verified Customer

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Outstanding...Very professional Everyone with whom I came into contact treated me with respect in a very professional manner. It seemed apparent to me they were all interested in wan Everyone with whom I came into contact treated me with respect in a very professional manner. It seemed apparent to me they were all interested in wanting me to be happy with my experience in purchasing a vehicle. I never felt pressured. More

by BJFANDPJF Verified Customer Verified Customer

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Pain free wonderful experience Purchased a Toyota Camry from Lori in the beginning of the year. I was blown away when she not only found something way nicer than I had originally be Purchased a Toyota Camry from Lori in the beginning of the year. I was blown away when she not only found something way nicer than I had originally been looking for but also handled all of the work in making sure the process was as simple as just a few signatures and 15 minutes out of my day. A+ Service with a sincere desire to help people! More

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5 star Car Gal Lori is amazing! She has a fabulous taste in the best car for your needs! She has a positive attitude in selling vehicles! Lori is fantastic! Lori is amazing! She has a fabulous taste in the best car for your needs! She has a positive attitude in selling vehicles! Lori is fantastic! More

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The best! I've talk to Lori about new truck a few time. Very knowledgeable and professional! So she will be the one I will be see when I'm ready to buy. I would I've talk to Lori about new truck a few time. Very knowledgeable and professional! So she will be the one I will be see when I'm ready to buy. I would also recommend her to any of my family and friends! More

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Excellent to work with Lori gave excellent service I would recommend her to anybody. I would send my friends and family to her just because of her ability to appreciate a cu Lori gave excellent service I would recommend her to anybody. I would send my friends and family to her just because of her ability to appreciate a customer More

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Lori is the best Helpful, goes above and beyond to make sure we got the car we wanted! Spent as much time as needed and very knowledgeable about the vehicles which we Helpful, goes above and beyond to make sure we got the car we wanted! Spent as much time as needed and very knowledgeable about the vehicles which we were looking at. Didn't act like we were wasting time. More

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