Lou Alsaadi | Page 4

Cool and quick that services makes us feel we can trust our team and dealer. our team and dealer. More

by Polinicem67 Verified Customer Verified Customer

Helpful 0

Report | Print

For a “free” scheduled checkup it was the recommendation of the service technician that both an oil and gas additive be used for an $81 charge. This is an aggressive sales practice on the part of the servic of the service technician that both an oil and gas additive be used for an $81 charge. This is an aggressive sales practice on the part of the service technicians. More

by JHAWK1972 Verified Customer Verified Customer

Helpful 0

Report | Print

Horrible experience would not recommend stall they just trying to earn money off selling the car they do not care about the customer. They knew the situation that I was in and used it to their advantage to trying to earn money off selling the car they do not care about the customer. They knew the situation that I was in and used it to their advantage to put me in an unfortunate situation. I felt like I was no heard & just overall upset because I got a car from them about 5 months ago just for the engine to give out and their best option for me was to get a second car making 2 auto payments which it totally ridiculous. I don’t see how that was the best option for me but because I needed a car I really didn’t have a lot of options. More

by ericahermila.18 Verified Customer Verified Customer

Helpful 0

Report | Print

I had a great experience buying my new Toyota 4Runner at Camelback Toyota. I would recommend them to anyone looking to purchase a new Toyota. Camelback Toyota. I would recommend them to anyone looking to purchase a new Toyota. More

by billcrawley Verified Customer Verified Customer

Helpful 0

Report | Print

Good service. .I will come back again excellent service price is fair fasr service 👏 👍 clean cars .I will come back again excellent service price is fair fasr service 👏 👍 clean cars More

by ABUSHANABEZALDEEN2 Verified Customer Verified Customer

Helpful 0

Report | Print

Jason Johnson very good salesman very informative very professional and very good. Guy had a great experience. professional and very good. Guy had a great experience. More

Helpful 0

Report | Print

Easy to work with and they do the job very well. I'm happy with my experience. I'm happy with my experience. More

by ZLAMALA Verified Customer Verified Customer

Helpful 0

Report | Print

You have horrible customer service. For me to describe how much of a run-around I was given on so many issues, this review would need to be an epistle. For the consumer beware: After pu For me to describe how much of a run-around I was given on so many issues, this review would need to be an epistle. For the consumer beware: After purchase, I had several issues with my lease. I left 11 (ELEVEN!) messages there, and no one -- NOT ONE PERSON -- called me back to help me resolve my issue of a registration and key fob I was not given at purchase. The staff lied to me. I was hung up on several times. The finance manager Luis and several others have voicemails from me - never returned. I asked my finance person Miguel for a manager's contact. Never got an email back. I asked for help when I felt helpless, and no one there seemed interested at all in helping me solve my problems, including a matter of $600 owed me. This went on for 5 weeks and a dozen more unanswered emails and phone calls. Six (SIX!) weeks into my trying to get several of Toyota’s mistakes corrected, I finally received a call from their “customer service” person, and she was aloof - and at times even cavalier - on the phone when she “let me” discuss my issues. It is the last time I will lease or buy a car from you, obviously, and perhaps the last time I’ll purchase a Toyota altogether, after 10 years of being a Toyota owner; that is how poorly everyone there has done their job. Awful. Get some quality control in place, Toyota. You should feel ashamed to have a dealership like this repping you. More

Helpful 0

Report | Print

Very good service. Tried hard to complete transaction and was successful. Easy to work with Tried hard to complete transaction and was successful. Easy to work with More

by CYNTHIAHATEFI Verified Customer Verified Customer

Helpful 0

Report | Print

After 2 months and repeated phone calls without any response. Contract as agreed would be modified to eliminate gap and extended warranty as it was not requested but was put on the contract. Very poor response. Contract as agreed would be modified to eliminate gap and extended warranty as it was not requested but was put on the contract. Very poor communication and customer service. More

Helpful 0

Report | Print