Lou Alsaadi | Page 4

Katya needs a raise and is the best ever! !!! Words cannot say. She is so patient and persistent it’s not common. She did not try to force anything on me, she was way more concerned with my ha !!! Words cannot say. She is so patient and persistent it’s not common. She did not try to force anything on me, she was way more concerned with my happiness than anything, while also getting the job done. More

by JHFrancis30 Verified Customer Verified Customer

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Service is great . worked out a deal in no time . from test drive to complete all paper works take less than hour and half. worked out a deal in no time . from test drive to complete all paper works take less than hour and half. More

by Snsteveng Verified Customer Verified Customer

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Worked with yoanna and she was great and easy to work with got me into the car we are super happy with and the time spent at the dealership was not long quick and easy trip from start to finish drove all with got me into the car we are super happy with and the time spent at the dealership was not long quick and easy trip from start to finish drove all the way from Tucson to purchase a car here would highly recommend checking out this dealership before making a purchase really friendly from the people that greeted us all the way through More

by coltonhayes Verified Customer Verified Customer

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Great communication and service. Very professional and everyone was friendly. This is how a Toyota dealership should operate. Very professional and everyone was friendly. This is how a Toyota dealership should operate. More

by JASON@SERVICE1STWINDOWS.COM Verified Customer Verified Customer

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Good customer service and hospitality. They were able to work with me and give the best deal possible. They were also able to find me better rates as well. Would definitely be a repeat cus They were able to work with me and give the best deal possible. They were also able to find me better rates as well. Would definitely be a repeat customer. More

by ANT2197801 Verified Customer Verified Customer

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Great service, and it is very cheap for having everything that was done to my car. that was done to my car. More

by JOSEMENJIVAR77 Verified Customer Verified Customer

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Worst dealer ever… Not one time bad experience, more than 3 times bad experiences. BE CAREFUL , always trying to get trades so cheap, want trades for free. THEY Don’t keep deals, they said one thing, than 3 times bad experiences. BE CAREFUL , always trying to get trades so cheap, want trades for free. THEY Don’t keep deals, they said one thing, then another thing. Always offering high interest rate. My experiences there, were so bad. Once they tried to gave me $25,000 for may trades, in other dealer took $35,000 Once they tried to gave 18% APR, because my credit score, liars, I took 8.5% in other dealer. Once, they tried to gave me $3000 for my trade, I took $10,000 in other dealer. Finance department is so bad., worst. Be careful More

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Good price, promised items we had to pay for. Took 2 months to get the wrong item. Sad after the sell NO follow through. If you buy here do not expect any follow through. Sean Neel was our sa Took 2 months to get the wrong item. Sad after the sell NO follow through. If you buy here do not expect any follow through. Sean Neel was our sales person, his follow up was me calling back days later when he said that he would get back to me soon as possible. The parts that we were promised, we had to go through service and talk to somebody and they finally called back yesterday after multiple calls over the past two months telling us that our promised, TRD all weather floor mats are not available. They did send us regular Tacoma floor mats which I opened and held by the way we paid $300 for these floor mats that were supposed to be TDs. We can’t see it on our final bill or sales receipt, but it was in the negotiating, and even sadder we paid cash for the truck. Sean gave us a good spill. We trusted him and it all fell through the only thing good out of it. We got a decent truck. We actually had problems with the truck on the first day the tailgate, which was automatic up and down like a regular hatchback failed to retract and Titus and service said he would get back with us two months later never gotten back with us. We found taking the truck to Big2 Toyota more satisfying and better better better better 1000% better communication. We had to truck at Camelback on the second day. They gave us a loaner a nasty stinking Toyota rental that’s stunk like smoke and gym socks inside. When we took the truck and they kept it overnight at Big2, they gave us a like new car they had Uber bring us back home if we didn’t want a loaner and then the last vehicle we had before they finally fixed our tailgate they gave us a 24 Tacoma TRD off-road with less than 1000 miles as a loaner. More

by LFAJER117 Verified Customer Verified Customer

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They were all very nice and have very good customer service with everyone and very cool service with everyone and very cool More

by AUSTINGRAVES324 Verified Customer Verified Customer

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We have been taking our Toyota vehicles to this dealership for well over 18 years. Our service rep, Robert Gonzalez, has been the best service rep that we have dealt with in our more than 60 years dealership for well over 18 years. Our service rep, Robert Gonzalez, has been the best service rep that we have dealt with in our more than 60 years of purchasing vehicles. More

by MEIJOME Verified Customer Verified Customer

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