Lou Bastiaans | Page 4
Service Manager
Capistrano Mazda
32852 Valle Road
San Juan Capistrano, CA 92675
53 Reviews
Write a Review53 Reviews of Lou Bastiaans
July 16, 2020
Excellent and friendly service I will definitely recommend to all my friends and family. Lou Bastiaans was very helpful and professional. My car was not only serviced but returned w I will definitely recommend to all my friends and family. Lou Bastiaans was very helpful and professional. My car was not only serviced but returned washed and cleaned. More
Other Employees Tagged: Tom Deering, Diego Blakely
July 02, 2020
Great Running car M car was very clean inside and out. It is a verily new car so it should not have any issues with it . I really love my car with all the new techno M car was very clean inside and out. It is a verily new car so it should not have any issues with it . I really love my car with all the new technology, its fun. More
May 20, 2020
great service people! Best Service ever! everyone in the service department acknowledged me with welcoming smile and hello right away, a lot of nice attention. Made me feel Best Service ever! everyone in the service department acknowledged me with welcoming smile and hello right away, a lot of nice attention. Made me feel like family! More
Other Employees Tagged: Cyrena Morena , Hugo
May 15, 2020
Entire team is fantastic. Service is always complete and they have a life long customer fir sure. Lou, Cyrena and Hector have been a joy to work with. they have a life long customer fir sure. Lou, Cyrena and Hector have been a joy to work with. More
Other Employees Tagged: Hector Arvizu, Cyrena Morena
March 05, 2020
Installed apple play The very best service and the nicest employees. They were looking out for my best interest in regards to the installation of the apple play and rep The very best service and the nicest employees. They were looking out for my best interest in regards to the installation of the apple play and replaced my screen for no extra charge. Great job💯 More
Other Employees Tagged: Cyrena Morena
February 09, 2020
Customer Service at its BEST I'm so impressed with Capistrano Mazda as they met every deliverable they promised us and then some. Lou B understands how to deal with customers and I'm so impressed with Capistrano Mazda as they met every deliverable they promised us and then some. Lou B understands how to deal with customers and made our (my wife and me) experience truly the best service we've ever experienced. In fact, we recently had an interaction with Capistrano Nissan that was so horrific that after this service I told my wife we will never have another Nissan! Every step of the way, Capistrano Mazda has it down to a science. Even the billing process is simple as we received texts with updates and when the vehicle was ready a link was set to pay the bill on-line so there was no waiting period to pick the car up. Just walk in and get the keys. LOVED our experience! More
February 02, 2020
As always, premium service with a great staff Title says it all! Always receive a warm welcome and am never in doubt that my needs will be met. There's a word count minimum so here are a few extra Title says it all! Always receive a warm welcome and am never in doubt that my needs will be met. There's a word count minimum so here are a few extra words. More
Other Employees Tagged: Hector Arvizu, Cyrena Morena , Alex Hernandez
January 28, 2020
Addressed my concerns Cyrena was attentive and listened to my needs and assisted with everything I needed as expeditiously as possible. Manager was helpful as always. I wil Cyrena was attentive and listened to my needs and assisted with everything I needed as expeditiously as possible. Manager was helpful as always. I will return. More
Other Employees Tagged: Cyrena Morena
January 14, 2020
Great service while being in a super comfy waiting area! The very comfortable waiting area with TV, WiFi, snacks and water bottles. The service was fast and of high quality. I will definitely setup the next The very comfortable waiting area with TV, WiFi, snacks and water bottles. The service was fast and of high quality. I will definitely setup the next maintenance service with them. More
Other Employees Tagged: Hector Arvizu, Edward Rodriguez, Cyrena Morena , Alex Hernandez, Paige Salmon
October 26, 2019
I love mazda They are so friendly, approachable and they answers questions so well. I can highly recommend Mazda to my friends and family members. Thank you so muc They are so friendly, approachable and they answers questions so well. I can highly recommend Mazda to my friends and family members. Thank you so much Mazda SJC, you the best. More
Other Employees Tagged: Moe Afzal, Marcin Paluch, Hector Arvizu, Forouz Mohisefat, Rick Katz
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