Lou Bastiaans
Lou Bastiaans at Capistrano Mazda

Lou Bastiaans

Service Manager

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

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5.0
42 Reviews
5.0

42 Reviews

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42 Reviews of Lou Bastiaans

July 30, 2025

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Employee Rating

Great service, they care. Service with a smile. Car wash needs work . Provided a ride home and back. Cut above the rest More

by JERRYBURNS53
Service Price Transparency
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Recommend Dealer
Yes

July 11, 2025

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Excellent service with good deals. Highly recommend for getting a Mazda. Marcin took great care of us More

by SERGIOPERATONER
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Recommend Dealer
Yes
Jul 16, 2025

Capistrano Mazda responded

We appreciate your review and will pass your compliments along to Marcin!

July 06, 2025

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very good service ,excellent dealer was clean and well kept would definitely recommend to a friend More

by brown_bull
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Recommend Dealer
Yes
Jul 10, 2025

Capistrano Mazda responded

Thank you for your review!

June 27, 2025

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Best customer service ever! Everyone is always polite and very helpful. I've never had a better dealership experience. More

by RACHELINCA2002
Service Price Transparency
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Recommend Dealer
Yes
Jun 27, 2025

Capistrano Mazda responded

Thank you for taking the time to leave us such a wonderful review!

June 24, 2025

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Employee Rating

Always helpful, nice waiting area. I like the video showing all the info. Have always taken my car there. More

by sharonludwig
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2025

Capistrano Mazda responded

We appreciate your business and taking the time to leave a review!

June 06, 2025

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Very good customer service caring and kind staff who are very knowledgeable. Always going above and beuond to take care of my needs More

by CRAIGPURKIS
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Recommend Dealer
Yes
Jun 12, 2025

Capistrano Mazda responded

Thank you for taking the time to leave a review!

May 29, 2025

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Employee Rating

They went out of their way to bring in the car my husband and I wanted. More

by BRYCE_EVANS
Recommend Dealer
Yes

Other Employees Tagged: Shannon

May 29, 2025

Capistrano Mazda responded

Thank you for leaving a review!

May 29, 2025

Dealership Rating
Employee Rating

The sales folks were great. I think there was confusion about which cars were available to buy and when we rcvd the car, it was abit dirty. Also the mileage seemed abit high on More

by jacknagata
Recommend Dealer
Yes

Other Employees Tagged: Lou Bastiaans

May 29, 2025

Capistrano Mazda responded

Thank you for taking the time to leave a review!

May 15, 2025

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Employee Rating

The service was great! Absolutely amazing experience with the Capistrano Mazda team, thank you so much! More

by jakegroeniger
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2025

Capistrano Mazda responded

We appreciate you taking the time to leave a review! Thank you, Capistrano Mazda

May 07, 2025

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Employee Rating

Real life heroes out there. Feel safe and secure in the car. And front office as well. More

by Name
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Recommend Dealer
Yes
May 07, 2025

Capistrano Mazda responded

Thank you so much for your review!

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