Lou Bilous
Lou Bilous at Smithtown Toyota

Lou Bilous

Toyota Master Certified Sales Consultant

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

Contact Me
5.0
384 Reviews

Lou has been with Toyota since 1989.He has also been a member of Toyota Sales Society for Outstanding Sales and Customer Satisfaction since 1991.

Dealership Experience

16 yrs, 4 mos

Industry Experience

36 yrs, 8 mos

Specialties & Trainings

Toyota Sales Certification Training

GYNADA Training

5.0

384 Reviews

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384 Reviews of Lou Bilous

August 21, 2025

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Employee Rating

I had a very comfortable visit with Lou. No hard sell. Very knowledge and satisfied my every need. More

by ogrady1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 21, 2025

Smithtown Toyota responded

Thank you for your wonderful review! I am thrilled to hear that you had a comfortable visit with Lou at Smithtown Toyota and that he was able to meet all your needs without any pressure. We truly appreciate your feedback and hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 10, 2025

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The people were really friendly. The sales representative that helped me was very nice and professional. They answered all my questions and gave me all the information that I needed. More

by daisy10y
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 11, 2025

Smithtown Toyota responded

Thank you for your feedback, Daisy! I am glad to hear that our team was friendly and professional during your visit to Smithtown Toyota. It's great to know that all your questions were answered and you received the information you needed. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 06, 2025

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Just leased a Highlander with sales rep. Louis Bilous. He was very helpful, polite and professional through the whole process. Highly recommend Louis and the whole staff at Smithtown Toyot More

by sbl133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Aug 06, 2025

Smithtown Toyota responded

Thank you for your wonderful review! I'm glad to hear that Louis provided you with such helpful, polite, and professional service during your Toyota Highlander lease process. It's great to know he took the time to explain everything to you. Your recommendation means a lot to us at Smithtown Toyota! We look forward to seeing you again and hope you enjoy your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 23, 2025

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Best experience purchasing a car Allteam members were polite and professional Sales associate Louis M Bilous was provided details and respected He was so patient We arrived before closing time but Louis More

by anielakanas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2025

Smithtown Toyota responded

Thank you for your wonderful review, Anie! We're honored to hear that your car-buying experience at Smithtown Toyota was exceptional. It's great to know that Louis and our team provided you with excellent service and made the process easy and enjoyable. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 15, 2025

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I bought a Tacoma from Louis Bilous in early June, the experience with him as well as all the people I dealt with through out the process was very pleasant. I came in about a month prior when I was beginn More

by kevinreehil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2025

Smithtown Toyota responded

Thank you for sharing your wonderful experience with us, Kevin! We're thrilled to hear that Louis provided you with such great service in helping you find your Tacoma. It's always our goal at Smithtown Toyota to ensure our customers have a pleasant and efficient car buying experience. We appreciate your support and hope to see you again soon! Enjoy your new Tacoma! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 12, 2025

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The Sales Rep Louis Bilous and the finance rep Diego Rivas along with manager Lance Farley were all exceptional. Lou was very patient and spent a lot of time explaining how each thing worked in the c More

by Jupers24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Rivas Lance Farley

Jul 12, 2025

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that Louis, Diego, and Lance provided you with exceptional service at Smithtown Toyota. It’s wonderful to know that Lou took the time to thoroughly explain everything about your new car. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 07, 2025

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Very helpful, very knowledgeable, very honest. Took a lot of time to help me understand the vehicle. More

by robertschoepflin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2025

Smithtown Toyota responded

Thank you for your feedback, Robert! I'm happy to hear that our team at Smithtown Toyota was able to provide you with the assistance and information you needed. We look forward to seeing you again soon. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 17, 2025

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Employee Rating

Very pleasant experience! Lou had a lot of patience for a lot of questions, he was very knowledgeable on the car features and how to handle them, our 6th car from Smithtown More

by Ehall310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Dentici , Diego

May 17, 2025

Smithtown Toyota responded

Thank you for your wonderful review! I'm thrilled to hear that you had a pleasant experience with us and that Lou was able to assist you with your questions about your new car. We truly appreciate your loyalty as a sixth-time customer at Smithtown Toyota. We look forward to seeing you again for your next vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 01, 2025

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Employee Rating

This is the 3rd car we have purchased from Smithtown Toyota. Lou was a great sales representative More

by JBH
Trade-in Experience
Recommend Dealer
Yes
May 01, 2025

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you've purchased your third car from Smithtown Toyota and that Lou provided you with great service. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

April 28, 2025

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Employee Rating

The staff at Smithtown Toyota is Fantastic! My sales representative Mr. Lou Bilous is a professional that plays no games with business. This was my first transaction at Smithtown Toyota, but wi More

by Austin D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Dentici

Apr 28, 2025

Smithtown Toyota responded

Thank you so much for your wonderful review, Austin! We're thrilled to hear about your fantastic experience with Lou and Rocky at Smithtown Toyota. It's great to know that they provided you with thorough responses and a clear financial process. We appreciate your recommendation and look forward to assisting you with your future vehicle purchases. See you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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