Mike Bourne
Mike Bourne at Smithtown Toyota

Mike Bourne

Sales Consultant

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0
40 Reviews
5.0

40 Reviews

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40 Reviews of Mike Bourne

October 14, 2026

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Employee Rating

Louis Bilous, Denis, and everyone who helped me at Smithtown were fantastic!!! Especially since I was purchasing out of state, they helped me so I wouldn't have to go to my local tax collector's offi More

by sinclaircushmore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous, Rocky Dentici , Denis Dagger

Oct 14, 2026

Smithtown Toyota responded

Thank you for taking the time to tell us about your visit, Sinclair! I’m pleased to hear that Louis, Denis, and everyone who helped you at Smithtown Toyota were fantastic! Especially since you were purchasing out of state, it’s wonderful to know that they assisted you so you wouldn't have to go to your local tax collector's office for your tag or registration. I appreciate your feedback, and we hope to see you again in the future! Enjoy your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 19, 2026

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So my review I have for the dealership is nothing but wonderful. I have purchased many cars from this location from the sales rep to the maintenance crew, etc. they treat you like family they do not lie More

by Melissa C
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Recommend Dealer
Yes
Sep 19, 2026

Smithtown Toyota responded

Thank you so much, Melissa! I’m glad about your positive experiences with Smithtown Toyota and our team, especially with Jeff and Mike. We strive to treat our customers like family and it’s great to know that our efforts made your car-buying journey enjoyable. We appreciate your loyalty and recommendation, and we look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Sep 19, 2026

Melissa C responded

Your welcome. Also to add your service manager John was also a big help in the process he worked with me all day to make sure I left with a car. I am very grateful and appreciative to him and the rest of the staff. Thank you guys for all that you do!

August 28, 2026

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It was a very easy experience with my lease running out and jumping into a new vehicle. More

by Siteworks
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Recommend Dealer
Yes

Other Employees Tagged: Michael Kazlauskas

Aug 28, 2026

Smithtown Toyota responded

Thank you for your wonderful feedback! I’m delighted to hear that your experience at Smithtown Toyota was easy while transitioning into your new vehicle. I appreciate your business, and we hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 15, 2026

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Great experience, would definitely go back. Made everything extremely easy and as if I was at home! More

by Ryanhudsonnn
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Kazlauskas

Aug 15, 2026

Smithtown Toyota responded

Thank you for your wonderful review, Ryan! I’m thrilled to hear that you had a great experience at Smithtown Toyota and felt at home during your visit. Our team looks forward to welcoming you back next time! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 09, 2026

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Had a very nice experience recently at Smithtown Toyota. Bought a 2026 Camry XLE. Louis, our salesperson, was awesome. Very helpful and pleasant. Mike the sales manager, was also very accommodating. In one More

by Vin5150
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Jun 09, 2026

Smithtown Toyota responded

Thank you for your wonderful review! I’m happy to hear about your positive experience at Smithtown Toyota, especially with Louis and Mike. I’m glad they made your purchase of the 2026 Toyota Camry XLE a smooth and enjoyable process. We appreciate your loyalty and recommendation, and we look forward to assisting you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

April 14, 2026

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We’ve bought or leased at least 7 vehicles here over many years. The sales staff are always friendly and attentive. More

by Sharon S
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Recommend Dealer
Yes

Other Employees Tagged: Diego Rivas

Apr 14, 2026

Smithtown Toyota responded

Thank you for your wonderful review, Sharon! I appreciate your loyalty to Smithtown Toyota and am thrilled to hear that you have had positive experiences with our friendly and attentive sales staff. It’s always great to serve returning customers like you! We look forward to assisting you with your next vehicle purchase or lease. Thank you again for choosing us! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 18, 2026

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Mike was very helpful and understood what I wanted. I’m so grateful to him. More

by Eluo025
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Mar 18, 2026

Smithtown Toyota responded

Thank you for your kind words! I’m thrilled to hear that Mike was able to assist you and understand your needs. At Smithtown Toyota, we strive to provide excellent service, and it’s wonderful to know that I met your expectations. I truly appreciate your feedback, and our team looks forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 04, 2026

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Excellent experience with this dealership. We worked with Michael Bourne who is the consummate professional and he has thorough command of the Toyota products. More

by User-47b4296018
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 04, 2026

Smithtown Toyota responded

Thank you for your review, Jean! I'm happy to hear you had an excellent experience with Smithtown Toyota and that Michael provided you with such professional service. We take pride in our team's knowledge of Toyota products. We hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 27, 2026

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I had an absolutely wonderful experience buying my car, all thanks to Louis. He is such a kind man and truly treated me like family from start to finish. He took the time to answer every single question I More

by Lagattuta2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous, John Ferranola

Feb 27, 2026

Smithtown Toyota responded

Thank you for your wonderful review! I'm thrilled to hear you had such a positive experience at Smithtown Toyota with Louis. He truly embodies our commitment to treating every customer like family. I appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 28, 2025

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Thank you big Mike and Rocky for an easy and painless process. Mike is a great guy and made the process easy for us. No games and fair price. Ditto Rocky in Finance. Please to do this transaction will be More

by dpdiamond
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rocky Dentici

Oct 29, 2025

Smithtown Toyota responded

Thank you for your fantastic review! I'm pleased to hear that you had an easy and painless experience with Mike and Rocky at Smithtown Toyota. It's always our goal to provide a fair and straightforward process for our customers. We look forward to welcoming you and your daughter back for your next visit. Thank you for choosing us! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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