Mike Bourne
Mike Bourne at Smithtown Toyota
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Mike Bourne

Sales Consultant

Smithtown Toyota

360 E Jericho Turnpike
Smithtown, NY 11787

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5.0
22 Reviews
5.0

22 Reviews

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22 Reviews of Mike Bourne

June 28, 2023

Dealership Rating
Employee Rating

One of the BEST car buying experiences ever ! Our first Toyota purchase ! Every person at this dealership that we had spoke with was OUTSTANDING ! Michael Bourne , sales consultant..SUPERIOR ! More

by kplaurel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Jun 30, 2023

Smithtown Toyota responded

Thank you for taking the time to write about your experience with us! At Smithtown Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else I can do for you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 07, 2023

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Top notch dealership! Salesperson Mike Bourne made my car buying experience a pleasure and John in finance made that process go smoothly as well. I went there with an atti More

by nleslieontheedgepainting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

May 10, 2023

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 07, 2023

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Drove out from Brooklyn and bought a new Highlander with trade-in. We had spoken / negotiated with Mike (Big Mike) beforehand and he arranged a difficult swap with a car from another dealer. Mike came throu More

by Michael Lord
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 09, 2023

Smithtown Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 27, 2023

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Employee Rating

Big Mike was amazing! I got my green toyota corolla cross and I’m very happy with the deal! He was nice throughout the transaction and very responsive and knowledgeable! More

by Eunice2223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2023

Smithtown Toyota responded

Eunice, thank you so much for taking the time to let us know how happy you are with your Toyota Corolla Cross! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 25, 2023

Dealership Rating
Employee Rating

Excellent dealership, end to end experience was a pleasure. Michael Bourne in Sales is very knowledgeable and friendly. Michael assisted with finding the exact care I wanted and took the time to go More

by Jeremy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2023

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 29, 2022

Dealership Rating
Employee Rating

We have been buying cars from this dealership for over 30 years. They are so pleasant and helpful. Mike Bourne was our salesman and showed patience and consideration when explaining all the wonderful Toyota More

by Laxmom20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Payton, John Ferranola

Dec 01, 2022

Smithtown Toyota responded

Thank you for your loyalty to our dealership and for taking the time to write this review! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 15, 2022

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My name is Gary f lundy and mike Bourne was our sales person mike was the best and most polite salesman ever! Made the buying pleasant ! God bless you mike! Took all the nervous jitters away! And very kn More

by Fishon322
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 16, 2022

Dealership Rating
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This is the second time we bought a new car with Mike Bourne. After buying our first car with Mike we sought him out for our second car, and will continue to use Mike for any future purchases. He is kn More

by Happy Camper
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Jun 21, 2022

Smithtown Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 20, 2021

Dealership Rating
Employee Rating

Salesman Mike Bourne explained all the new features of my new vehicle in detail so that I understand them all. More

by mariomba
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Sep 22, 2021

Smithtown Toyota responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 22, 2021

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Employee Rating

Smithtown Toyota Rocks it. The entire team are absolute Rock Stars. The years may pass but their service stays the same pure awesomeness!!! More

by Highlander Nick
Recommend Dealer
Yes

Other Employees Tagged: Jillian Arthus , Brad who is the Sales Manager is a wonderful guy I'd call friend

Jun 23, 2021

Smithtown Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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