John Ferranola
John Ferranola at Smithtown Toyota

John Ferranola

Finance Director

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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4.9
131 Reviews
4.9

131 Reviews

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131 Reviews of John Ferranola

October 22, 2026

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Employee Rating

Everyone at the dealership was very friendly and helpful. A great buying experience. I will use this dealership again. Mike did a great job very helpful and responsive. Worked to make my transaction ea More

by lizg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2026

Smithtown Toyota responded

Thank you for your great feedback, Liz! I’m glad to hear that you had a positive buying experience at Smithtown Toyota and that Mike was able to assist you so well. I appreciate your kind words, and we look forward to welcoming you back for your next visit. Thank you for choosing us! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 18, 2026

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We had a very pleasant experience with Jeff. He was very attentive and helpful in helping us finding the perfect car for us. Highly recommend going to smithtown toyota annd asking for him when More

by Makhanbiswas1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Kravitz

Oct 18, 2026

Smithtown Toyota responded

Thank you so much for your kind words! I’m pleased to hear that you had a pleasant experience with Jeff at Smithtown Toyota. I appreciate your recommendation, and we look forward to assisting you again in the future. Enjoy your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 18, 2026

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⭐⭐⭐⭐⭐ I had a great experience at Smithtown Toyota! I met with Jeff, and he was very friendly, professional, and helpful. He took the time to answer my questions and made me feel comfortable throughout More

by dhrubanew239
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Kravitz

Oct 18, 2026

Smithtown Toyota responded

Thank you for your wonderful review! I’m thrilled to hear about your great experience at Smithtown Toyota and that Jeff provided you with friendly and professional service. I appreciate your recommendation, and we look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 11, 2026

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It is always a pleasure dealing with Smithtown Toyota! My daughter and I have purchased seven new cars from them since 2014. I highly recommend them. More

by John
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews

Oct 11, 2026

Smithtown Toyota responded

Thank you so much for your kind words, John! I truly appreciate your loyalty and am thrilled to hear that you and your daughter have had such positive experiences with Smithtown Toyota. Your recommendation means a lot to me. We look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 26, 2026

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Very professional, helpful and fast getting things done. Will definitely recommend to others. Great experience. More

by Nick.troiano
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Kazlauskas

Sep 27, 2026

Smithtown Toyota responded

Thank you for your kind words, Nick! I’m thrilled to hear that you had a great experience at Smithtown Toyota. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 24, 2026

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My vehicle is beautiful. Mike was extremely helpful throughout the process in a kind way. Brittany patiently showed us how to use the car. Thank you. More

by Barb
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Demera, Brittney Rued

Sep 25, 2026

Smithtown Toyota responded

Thank you for your wonderful review, Barb! I'm happy to hear that you're enjoying your beautiful vehicle. It's great to know that Mike was extremely helpful throughout the process in a kind way. I appreciate your feedback, and we hope to see you at Smithtown Toyota again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 23, 2026

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I have bought many cars in my life, and this is actually the WORST dealership I have ever bought a car from. They provide a price with fees in writing, and then hit you with hundreds and hundreds of dollar More

by PBS
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 02, 2026

Smithtown Toyota responded

Thank you for sharing your feedback about your experience at Smithtown Toyota. I appreciate your insight regarding the financing process and was glad to have had the opportunity to speak with you and offer a resolution. If there is anything else you would like to discuss, you are welcome to reach back out. Thank you again for taking the time to share your thoughts, and we hope to have the opportunity to serve you again in the future. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 22, 2026

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Working with Mike was a great experience! He answered all of our questions, was very informative, and never made us feel pressured. He took the time to understand what we wanted and made sure More

by Reanna Balcharan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Kazlauskas

Sep 23, 2026

Smithtown Toyota responded

Thank you for your wonderful review, Reanna! I’m pleased to hear that you had a great experience with Mike at Smithtown Toyota. His knowledge and professionalism truly make a difference, and I’m glad he could assist you in finding everything you needed. I appreciate your recommendation, and we look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 21, 2026

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I had an amazing car-buying experience working with Mike at Smithtown Toyota, From the moment I walked in, there was zero high-pressure sales tactics. He was incredibly knowledgeable, listened to what I nee More

by Dom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Kazlauskas

Sep 21, 2026

Smithtown Toyota responded

Thank you for your wonderful review, Dom! I’m thrilled to hear that you had an amazing car-buying experience with Mike at Smithtown Toyota. We strive to provide a stress-free environment, and it's great to know that Mike's knowledge and honesty made a positive impact on your visit. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 19, 2026

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Employee Rating

So my review I have for the dealership is nothing but wonderful. I have purchased many cars from this location from the sales rep to the maintenance crew, etc. they treat you like family they do not lie More

by Melissa C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2026

Smithtown Toyota responded

Thank you so much, Melissa! I’m glad about your positive experiences with Smithtown Toyota and our team, especially with Jeff and Mike. We strive to treat our customers like family and it’s great to know that our efforts made your car-buying journey enjoyable. We appreciate your loyalty and recommendation, and we look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Sep 19, 2026

Melissa C responded

Your welcome. Also to add your service manager John was also a big help in the process he worked with me all day to make sure I left with a car. I am very grateful and appreciative to him and the rest of the staff. Thank you guys for all that you do!

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